I would like to receive text updates, and I would rate your services higher if I could, but unfortunately it is incredibly inconvenient to not be able to set up a time period during the day in which to receive them. I do not appreciate receiving the alerts from 11PM to 7AM. When I contacted customer service to see if adjusting/limiting the time period was possible the CSRep was incredibly unsympathetic and acted as though I was an inconvenience in even bothering to call him with my question and directed me to login and turn them off. When I asked how to do so he let out a very audible sigh of disgust and then gave me a brief and abrupt explanation of how to do so. I had no idea that may calling for information and a request from a service that I subscribe to and pay for would be so ill received. I would recommend your products to others, but I cannot at this time due to the way I was treated by placing a call to your company.

My account information does not include how much my service fee is, when I signed up, and when the billing occurs. No clear way to end your monthly service with Identity Force.

I only get notices via email to check my online account. I want quick notifications that pop up on my phone.

I posted a negative review thinking that IdentityForce was directing me to a backup service which had a pop-up that won't go away. The service representative called me within a few minutes and explained very patiently that the popup and back-up program is not a part of their services. Very impressed with the quick response. I hope they are this quick to alert me of identity problems.

Anything information needs watching by a third party that protects it, makes service transparent, and executes solutions at will. Identity Force seems to be one of most well balanced companies I've seen. Credit, Account, Medical, Data, and a Delete feature would seem to cover all the bases. I could totally see someone stealing my identity to get medical care at my expense. The problem isn't that they have a need, it's that I have a need they need and are willing to steal. This would be one of the most awkward crimes ever to be caught up in if they were caught getting care under my name. There are many things people can steal with our identity and it's all bad. This is one bill I'd try to never cancel along with life insurance. If you don't have it, need it, it's already catastrophically too late.

I am a new IdentityForce user. Setup was long and comprehensive, but manageable and user friendly. After reviewing Identity Theft programs at a trusted source Top Ten Reviews, I elected to replace Equifax with IdentityForce. I am happy and pleased to be part of this program.

Everything working as it should so far, You need to support mac osx and an "app" for mobile devices would make it a "complete" package.

I only have ONE issue with the service. I have not activated my Financial Transaction Monitoring as it entails providing my passwords to my card and bank accounts. that really worries me...can you help me to understand how this works and insure me that my passwords will be safe??????

Great monitoring but there are some things that make no sense (like how to delete public records) and they need to condense the credit report or make a mini version.

Still estimating whether I'm getting protection from this service. Will update soon. Recently Lost my credit cards and thought I had lost wallet assistance. Still unclear of this feature and if it would help me if I loose my wallet or cc info. Also Has features and benefits other services do not have at present. Still trying to figure out if the Credit score simulator works as promised.

I lost count on how many times I tried to link one of my credit card accounts but failed, even though I consistently entered the correct info. I give up, and I am thinking about cancelling my service.

So far, I love this service!!! Very easy to set up!! I get text messages which works seamlessly with my credit card to allow me to track every purchase I wish there was an app for my iphone but it is no deal breaker for the great service!!

Thank you for providing a superior product compared to Life Lok. While I was updating information online about my bank, credit cards, and learning about "delete now" notices x 6, there was a separate window that inserted itself asking for my STATE ID PHOTO. By the time I scanned my Driver's License to my PC, that window disappeared. How do I get this to return so I can upload what you were asking for? Is this still necessary? ~ Carol A. Birch

Could not call during business hrs, and email does not work.

All I want to do is stop the service and it is impossible to find that on your site.

I like the service but it is very reliant on the user updating each report . I would like to see more automation in the report updates. Also there should be a way to notify I'd force if you've been notified that your information has been compromised . This would make the service much better .

Received 25 alerts at one time built off the concept of "exceeds credit limits". All our charge many small three months old. Seems like I will drop this service. Very unfocused

Signed up for credit report/monitoring service on 1/23/16 and was unable to access any credit information. Spoke with Dion in member services on 2/12/16 and asked for a refund since I have been unable to utilize services. He refused to issue refund stating that I had other services available to me (although I never utilized them), and he didn't have the authority to issue a refund. I asked him to cancel service effective TODAY and he stated I would get conf. of cancellation in my email at the end of the call. Also, stated he would have his supervisor, Wendy, contact me on Mon, 2/15/16, regarding the refund. Dion was very ROBOTIC and unfriendly. He was very rude and spoke as I spoke. He was very defensive and did NOT offer any other solution. I AM A FINANCIAL CONSULTANT WHO REFERS OTHERS TO COMPANIES LIKE THIS ON A DAILY BASIS. HOWEVER, I WILL NEVER USE OR REFER THIS COMPANY AGAIN!!!

All of my problems and alerts seem to occur on Sundays, when you are closed and unavailable. It would be extremely helpful to have a full time, knowledgeable Identity Force representative available for customers nerve control and immediate needs.

I continue to have information that leads me to believe someone is attempting to open credit cards using my information. I am only notified by the store of this attempt, not by identity force. After posting a negative review, trust pilot responded appropriately and quickly to rectify the problem and helped me get enrolled into the system.