Our Fox Terrier developed a skin infection and allergy. It was causing some distress. The constant itching was preventing her from sleeping. Our Vet was able to prescribe medication to relieve the itching and prevent the condition from recurring.

Forms sent with renewal, really clear and easy to claim, quick turn around on payments

Answered my questions with honesty and showed concern for our dog ,he had his operation on the 15 th of December the money went into our account in January first time we have had to use it hopefully the last but it gives you please of mind

A sympathetic man answered the phone and the insurance forms arrived very quickly. All plain sailing from then on and it took away the worry of a large vet Bill. I am pleased to tell you that little Tim has made a full recovery.

Speedy payment without any questions or delays

The team at Vetsure are brilliant. They are always prompt with payments, very informative and great when you have those questions! Would highly recommend

My dog needed treatment after eating raisins. He was treated, kept in for 2 nights to make sure he was well, then discharged. I brought the paperwork when I picked him up, and the claim was settled less than two weeks later. Seamless service, can fully recommend.

Vets were great. The insurance policy was very quickly paid.

My bill was paid without too much difficulty. I am fearful however, that having made a claim now my premium will rise significantly next year, as a result.

My dog has a chronic ear infection which started in October last year. He has to have numerous ear washes deep clean and medicines. My vet is able to put in claims for me direct with Vetsure which makes it less stressful for us. I just have to sign off all requests.

Easy to use Policy is very clear Quick and fast payment

At the start I was worried as wouldn’t say if i was covered for something that happened not our fault but they have paid out which is making me stick with them thank you

Great company! Recieved money fast!

Excellent service - very fast settlement of bill

Easy to claim, note excess plus other costs apply.

Very easy to find claim form on the account and great communication once form received. Simple form to complete and prompt reimbursement.

Th claim form was straight forward and the claim was met quickly

Always so quick and fuss free when dealing with any claims made. Highly recommend this company for dog insurance.

Excellent, easy to apply, good value for money. Suggested by our vets. Although we've not needed to claim, it's good to know Vetsure are behind you should you need them.

Great customer service, easily dealt with my query.