Excellent trouble free settlement.

I'm very happy with the cover provided by Vetsure, I called at the start of lockdown and the member of staff I spoke with was very kind and helpful. She emailed a pdf with our vetsure details which was helpful for giving to the vets. Most of the vets we'd seen during the process seemed to think we couldn't claim! But the last vet our cat saw encouraged us to put in a claim and I was pleasantly surprised to find that all of the treatment we had had was covered (recurring cystitis). Our cat also seems much better now, so I'll be very glad if we don't have to claim for this in the future, although I have the peace of mind knowing that we can do so!

Walked me through the process when I initially phoned. Sorted everything out directly with the vet. Total peace of mind at a very stressful time.

Vetsure dealt with my claim quickly and without any hassle. Very pleased with there service.

Excellent customer service and great communication when we put in a claim. Funds received very quickly. Highly recommend pet insurance through Vetsure

VetSure have been really user-friendly in setting up and then renewing our policy, so when we had to make a claim we were delighted to find that same positive experience continued. Our vets were happy to complete the straightforward claim form for us. The claim itself was processed without any problems or delay, and VetSure kept us up to date with progress. Definitely worth the 5* rating.

When my labroador needed his spleen removed due to tumors .Vetsure were very quick and efficient at processing my claim and paid my vet direct. I received a full statement so I was aware of any outstanding balance I had to pay on my vet bill after vetsure had paid the amount covered by insurance. The peace of mind vetsure provide and efficent service ment I could provide my beloved labroador Jet with the treatment he required to save his life. Thankyou. xx

Very stressful time with our poorly English bull terrier but the vets were brilliant and vetsure made claiming on our insurance so easy and paid promptly. Excellent service so thank you

We have used vet sure for a few years now .We have been really happy with the level of cover vetsure have offered us All at a very reasonable price . Our dog Buster recently had an incident involving a pine cone He swallowed it whole and it got stuck in his bowel . The vets we used wernt part of the vetsure vets . This was no problem and after a few forms being completed the funds were sent to the vet we used. This was all done in a sensitive and timely manner. This was the second time we had made a claim . The first was when our previous dog became ill and sadly passed away . Vetsures service is second to none and I would highly recommend .

Very happy with the service I received from Vetsure

My much trusted Vet recommended Vetsure Pet Insurance to me some years ago, I have always found them approachable and am happy to have my insurance with them.

No stress claim with payment being sent direct to my vets after they submitted the claim on my behalf.

The claim was settled vey quickly

Very happy with the service from vet sure I have my 2 gsds insured and everytime they have settled quickly no fuss everything made easy and very nice on the phone would definitely recommend them

Vetsure are always so caring when I call and so quick to honour a claim.

Excellent service

We have been with Vetsure since our Miniature Schnauzer was a pup, there care and understanding is second to none. Especially when you are facing tough decisions that are coming up, we have found that the Vetsure staff have been supportive and caring in guiding us through things. We would recommend them highly in caring not only for your pet but also for the people who own them.

Excellent helpful service as always. Had to phone several times with changes to my beloved cat's medication, and everyone I spoke to was equally kind, empathetic and supportive, as well as agreeing to cover the cost of what my vet prescribed. I would highly recommend vetsure to any pet owner.

dealt with claim fast and with no fuss would recommend.

Polite, courteous and prompt with my claim, can’t complain.