Poor post purchase experience with CHANDIGARH staff. Its been 6 months and they haven’t transferred the RC. The guy incharge Nikhil Saddi had told us to wait 90 days(which was a lie) and its way beyond the given time frame and he has stopped answering my calls now. I have written to the owner in Linkedin and 2 weeks have been passed and yet no answer from no one.

I recently purchased a car from Spinny Hub, Gaur City, and while the buying process seemed promising, my experience with the post-sales service has been extremely disappointing. The delivery process was delayed significantly, and I received my car only after 9 PM. Initially, my Relationship Manager (RM), Rahul, was handling the delivery, but he left before the process was completed. Another team member, whose name I do not recall, ultimately handed over the car. Upon delivery, I immediately noticed that one of the headlights was internally damaged and had water inside. Additionally, the clutch was unusually hard. When I raised these concerns, I was assured that the issues would be resolved, and I was asked to take the car to their authorized workshop, Rana Motors. The next morning, I visited Rana Motors(their workshop)and spent nearly six hours there. However, only the clutch wire was replaced, and the clutch hardness issue remained unresolved. Furthermore, upon closer inspection, I noticed that three of the car’s tires had visible tears and cracks. I reported this to the team, who recorded videos and assured me that my complaint had been submitted. Despite their claim that the tires had more than 70% life remaining, I received no resolution and had to replace all three tires at my own expense. As for the headlight issue, Spinny’s social media team repeatedly contacted me, instructing me to visit the workshop for a resolution. On February 8, 2025, I once again visited Rana Motors and spent another seven hours there. Despite being told that the headlight replacement had already been approved, the workshop team kept saying they were still awaiting approval. No clear communication was provided regarding the next steps, leaving me in complete uncertainty. This entire experience has been mentally exhausting. The lack of accountability and the endless follow-ups required to get even the most basic post-sales support is frustrating. I strongly advise prospective buyers to think carefully about Spinny’s after-sales service before making a purchase. If you value seamless post-sales support, be prepared for potential challenges ahead.

@SpinnyOfficial I’m really disappointed with my recent experience. I spent an hour of my time for an inspection, only for you to come back and say you can’t buy my car, despite the price being listed on your website. The prices on your site seem misleading, and it feels like a waste of time.

Never with these people Fraud, selling accidental cars Booking the car when test drive commitment given to me Staff not talking properly

I feel compelled to share my frustrating and deeply disappointing experience with Spinny to warn others about their poor service, lack of professionalism, and outright negligence. Major Issues After Purchase Since purchasing my car, I’ve raised over six tickets(IDs ending in 120, 502, 473, 169, and 734). Despite escalating the issues multiple times, Spinny's response has been delayed, unhelpful, and far from professional. Here are just a few of the problems I’ve faced: 5-Day Replacement Guarantee Not Honored: I raised a request for return/replacement within the first two days of purchase, but Spinny contacted me only after six days, conveniently making me ineligible for the replacement. Damage Caused by Spinny’s Team: When I finally got my car back from their partner service center after numerous complaints, I was shocked to find: Right-side mirror broken Left bumper improperly secured and popping out Steering locks malfunctioning Rear boot door making noise Unusual battery leakage Safety Concerns on the Highway: On three separate occasions, the car broke down while I was traveling with my family. The vehicle simply refused to start, leaving us stranded on the highway for over two hours until local passersby helped us push-start the car. These incidents raised serious doubts about the reliability of the vehicle Spinny sold me. PATHETIC Customer Service Spinny’s customer support is unresponsive and outright useless. Despite multiple calls, emails, and escalations, they have done NOTHING to resolve these problems. Their lack of accountability is alarming, and the way they treat customers is unacceptable.

Dear spinny, I have a booking for the Kia Seltos Petrol DCT GTX Plus Automatic and the July 1st week of 2024. through the dealer SPINNY (Vijaya Mall, Chennai). The car looks interior, exterior well maintained, but when I took it from Spinny, I faced the many issues of a car, I raised more than complaints in Spinny App & Customer support also. They never ever consider my request, they are still trying to skip my issues. I spent a lot of money on this car. I raised the complaint in the app but Experience Manager Mr.Brijith is not listening to my word. I'll explain the complaints list out, 1. Low AC cooling problem (I went to KIA service centre, they replaced compressor) 2. Clutch jerking and mileage issues (I went to KIA service centre, they replaced dual clutch and spare parts) 3. Wheel alignment issue (I went to local wheel alignment service centre, they checked & solved the issue) Spinny only paid this amount to me 4. Hard steering wheel (Not resolved) 5. KIA Connect disconnects from the old owner ( I raised many times this complaint to Mr.Birijith & Mohan raj) But no use? SPINNY CAR IS FAKE

i bought Tata safari i am getting engine oil indication in car and central lock not working properly, i raise issue ticket no one attending that and directly closing the ticket, just 01 month before I purchased car. Regiously im following up with them.

I purchased a Hyundai Santro Xing from Spinny hub, Mantri Mall, Bangalore, having Karnataka registration number. Shockingly, when I visited Hyundai Service center, I was told that the vehicle number does not match with the Engine/Chasis number. The Engine number on my car matches with a vehicle registered in Uttar Pradesh. I immediately raised a complaint with spinny team and also visited the spinny hub at Mantri Mall. I also contacted their escalation manager Shakib, but till now there is no resolution. It is clearly understood that Spinny sold me an accidental vehicle, or changed the engine/registration. I am going to sue Spinny for this Fraud. My advice to all prospective purchasers of Spinny Cars 'If you buy a car from Spinny, be sure to completely check the vehicle history (they are masters in generating fake histories though), accident records, Chasis Number, Engine number with the RTO.

I wanted to sell my Chevrolet Sail 1.2 LS ABS, which had clocked 34000 kms. Post enquiring on Spinny website, I was given an auto quote between 2.32 lakhs and 2.92 lakhs. I booked for an onsite evaluation the following day. Few points to be noted. The evaluator came in 30 minutes late. I did not mind as I was working from home. He thoroughly checked the car and took the car with me in the passenger seat for a test drive. This took almost 30 minutes. He said I would receive a quote in a couple of hours. I did not receive the quote on that day, but after 24 hours. I was surprised to see that Spinny had quoted 1.23 lakhs for the car. Subsequently, the price kept increasing by a few thousands in the next few days, until I told them that I was not interested in dealing with them. WHAT A WASTE OF TIME. I had planned to purchase a car from them, but now I plan to go for a new one after selling it to a dealer for an exchange offer.

What should I say about the Spinny Company, I myself am an employee of a Spinny Company, the Spinny Company did not treat me well, asked me to resign on the spot, did not give my fuel reimbursement, did not even give my SL.CL PL leave money and also reduced my salary

Very bad experience. Employees way of talking is very unprofessional and rude. The langauge which they use is absolutely un ethical for customer interaction. They waste time of people, nothing else.I believe, this person is third party vendor employee Employee name Saurabh. 8048914104

Truly Worthless selling your new cars through these goons. All are same, cheats! They initially make you feel that you’re going to be offered close to your expectations and they spend your valuable time and money on calls, inspection to finally offer you just between 40-50% of the fair value of your car which will upset you. My car is 22 months older, high level of neatness maintained, serviced regularly with no accident history. It’s IDV in 2nd insurance is above 20 lakhs and I am finally offered 10.53 lakhs for my car which is just 25k km run. What a joke! Just wanna know at what price would they sell the same car from their yard?

I was Looking to sale my car so i contacted Spinny then a evaloution is done by spinny they offerd me price i was agreed the price then the confirm pickup schadule of my car and as a token then sent me 1Rs into my account once all the formalties done then pinged me sorry we cant procure your car at this price meanwhile i lost my other buyer due to spinny committment but they all are fraud dont trust spinny untill you got your payment

Spinny team is fooling common people. They don't have any ethical standards. While selling the car they speak one thing and selling the car there word's get changed. I sold my car to Spinny in month of July 24. While selling the car I told the team that I will be traveling and won't be available for RTO process. The team told me that you don't have to be physically present for RTO process. You just have to share OTP with us and we will take care of rest. Top of this they called me to the RTO office to sign the documents, which I did and post that they are threatened me that if you are not available for RTO peshi we will deduct the hold amount. I told them that I am not in town. Without RTO process they sold the car to other person and know thay are not concerned about the RTO documents transfer of the car. They are only worried about the amount they are holding of mine. Honestly Sachin Tendulkar should not be doing advertising for Spiny car. Worst experience from this platform. They are fake team. Making fool of the common people. Request you all not to sell or purchase any Car from Spinny.

Please don't fall in to all of the 200 checks , these guys will loot your money. Stay away and save your hard earned money. There are many people who are suffering with the faulty cars sold by these guys. Complete fraud, I lost 6.8 lakhs buying renault duster which is a faulty car and the ac stopped working after 10 days. No after sales support. These guys don't bother about the concerns of customers. Beg every one to stay away. Don't get looted. For further information about my pathetic experiences check all the reviews in social platforms.

Very good experience I always recommend spinny, Excellent service provided by sathish

Unethical Spinny I got my son Gaurang Sood’s Renault Kiger inspected last month. I got an offer for 601, 000. I accepted the offer and provided all documents. I was told the car would be picked up on 15th October. On 15th I was told to deliver the car at Trillium Avenue hub Gurgaon. There, I was informed that since it was the last day since the previous inspection it would be repeated. After inspection I was given a revised offer for 540, 000!!! The car was driven less than 100 kms since the last inspection and had no new damage or defects. Unethical behavior. Never recommending Spinny to anyone. Sandeep Sood

After completing inspection, they thake 4 days to contact me and still there are no offers for me. And when I look in there site, they listed my car with a very high price. There trying to buy with a law price and to sell it in a high price. Which is no good for the second sales market or the customers who relay upon this kind of agents.

Their aftersales serivces are really pathethic! Dont buy a car from them. They dont keep the documents from the previous owners of upto date and now my car is in trouble because of this issue. I have raised the issue with spinny and their team is non responsive. It is really a big issue for me after taking the car. DONT BUY SPINNY!

I M USING PUNCH 2023 MODEL BRAND NEW ONLY 3000 KN RUNNING DUE TO SHIFT MY JOB ANOTHER COUNTRY THAT IS THE REASON FOR SELL MY CAR AT SPINNY ONLY 1 YEAR OLD CARD STILL PRIE OF RS 7 LAKH 90000 AND SPINNY VALUATE MY CAR PRICE OF RS 4 LAKH TOTALLY POOR VALUATION THEY ARE MAKING FOOL TO THE PEOPLE APNU 13 SAAL PURANI CAR KE YEH LOG LAKHON ME GADI KA RATE BATATE HAIN TOTALLY CHEAP MINUS RATING