He was polite and not pushy he explained everything to me and showed me his card to show me who he was with

Friendly person very polite took me through the change over step by step made everything easy and put my mind at rest

Friendly and professional polite all the time

Easy to speak to very chatty and helpful !

Bad advice given . I have now changed again

Good service

Very helpful

It was a good experience I contacted them and money expert found me a good deal and fair price

Thank you to the lady who spoke to me- she was very helpful, supportive and didn’t just list lots of information. I am new to changing energy tariffs but this was simple and easy.

Nice man no pressure very helpful

Yet again I find myself writing another negative review. 3 weeks ago I decided to go with BG for my energy. Was told there would be a two week cooling off period then I could provide my meter readings. 3 weeks on I contacted money expert, with my reference and asking why BG hadn’t been in touch. The advisor knew my details and said I would be better contacting BG direct. BG didn’t know anything about it, no reference, no account, what’s going on ? One of your advisors jered, took my bank details for BG and for boiler cover with another company (which I eventually managed to cancel after lots of attempts) should I be worried ?? What’s going on with this company ? Impossible to get through on the phone. Avoid people, I’ve wasted hours of my time here

Jessica was excellent in her approach. I surely didn't know how much I am being overcharged on my utility bills. She did a great job in explaining it to me. Surely my decision to switch came at an instant. I couldn't delay on paying cheaper bills

Outstanding customer service The person that dealt with my query was so efficient and so knowledgeable. Thank you so much!

they help.me from gas

Good value an

Anyone saving me money I think they are great

They took the stress out of comparing different energy tariffs and found a good fixed deal. They explained the process of switching suppliers and gave me all the information required for a smooth transfer.

Jo was very patient and got me a good deal changing electric

I dealt with a lovely lady named Kayla (hope I spelt that correctly) who was super helpful. She was extremely patient with me as I had to ask her to call me back a few times. She was very friendly and informative and just lovely to deal with.

Jo was very helpful as she explained the old tariffs on the new tires to me. She went above and beyond to help me reduce my bills.