Very quick and easy response to my query.

Good customer care - fast, responsive and helpful.

Really pleasant and helpful

Phone call was answered quickly and issue resolved quickly by Shane there.

Very quick and satisfactory response to my query from the friendly staff.

Called customer service to resolve an issue. Our agent (Emma) was prompt and helpful. Made what can usually be a tedious task much easier.

Firstly I wasn’t waiting long to speak to anyone. The customer service person listened to my questions and answered everything perfectly. Quick and easy!

Quick and easy fix of the problem

Kenneth was a great customer service agent, very positive and made it a very smooth process!

Yvonne was very helpful and informative. The issue was a bit convoluted and she really helped clarify it…

Very efficient and very easy to contact Price good

Brilliant Accounts Department Service

I recently contacted flogas customer service to query an error with my recent gas bill. The error was confirmed quickly and I was assured that my bill would be amended and the correct bill would be issued to me in a few days. The staff member (Lorraine) was very helpful. Thank you

Via Phone I renewed my contract with Flogas for another year

Lovely to deal with👍

It is very hard to talk to.....No effort made anytime I called them to help the customer. After few months in the contract they decided to change tariff, obviously if I change my mind I have to pay a penalty, however they stated that they do create term and condition so no penalties for themselves.....what's the point to have a term contract? Anyway,your customer service is good only for sales,if you have any query....not so much.

Happy with the service received but as was only changing my email, I would have liked the option to do this on the customer portal.

I found your representative Laura to be so helpful and constructive. I am currently out of contract with Flogss and have done a price comparison with other companies using Bonkers.ie. Floras is not the cheapest but I have been so impressed with your customer service. Your representatives are polite, kind and helpful and in an age of disinterest and aggression I find this to be so encouraging. Thank you, Michael

Ella was very helpful and I received a response very promptly

The lady Alison was v helpful in a very clear concise way.