Vishnu (from lebara team) helped and guided in a timely manner. It was very easy to communicate with Vishnu, and my enquiry has been resolved very easily. Great job Vishnu

Excellent service. Jatin Reddy patiently helped me resolve my issues. Happy customer.

Assistant Neha helped me with a SIM card issue. She was really patient and helpful. She was also very knowledgeable.

Amazing service from Lebara and customer service from Pradyumna.

Dear Lebara customer support team, I wanted to take a moment to express my gratitude for the exceptional service I received from Akshay on chat as well as call. From the very beginning, he was professional, knowledgeable, and went above and beyond to assist me with my needs. Akshay was polite, respectful, and demonstrated a thorough understanding of the process and answered all my questions promptly and accurately. I truly appreciated his patience in addressing my concerns, making me feel at ease throughout the interaction. It was a pleasure talking with him and I believe his dedication to excellent customer service is commendable. Please extend my thanks to him and I look forward to great support from your team. Thank you again for providing such a positive experience. Best regards, Yadnya

SIGNAL IS ALWAYS DOWN DURING THE DAY!

I had an issue with being overcharged and the agent Selvaraj helped me immediately and refunded me without being difficult. Great customer service

Jayshree Arsule was amazing today dealing with my problem. She was patient, knowledgeable and extremely kind.

He understood everything we said and was patient with and guided us through each step and helped us. Niyamat was very helpful and made the process easy for us

I bought some extra data because i mistakenly thought i was running out, on looking again I realised that the way data usage is shown on the app I got it the wrong way around, ( this could be looked into as it’s an easy mistake and the green line should run the other way) however when I explained my mistake I was refunded straight away. Simple and effortless. Customer service was easy to reach and friendly.

Thanks for the help Niyamat.

Sonal was great at helping me set up my account today. She made the whole process easy and pleasant. Thank you Sonal.

Very fast Cordial

Sangita Was very helpful and solved all my set up needs. Thank you for your great customer service.

Finally managed to get a SIM i have never used deactivated and the monthly renewal to be cancelled. Mohammed was good, although sometimes the chat was slow, but that wasnt his fault.

I want to thank Lebara's great advisor Harshada for her help today. It's not just about solving my problem. (My new SIM was blocked). She understood it immediately and new how to do it straight away. But she also went the extra mile to do the number Porting for me. And all this with a smile that you could perceive on the other side of the line. Great!!

I'm already with Lebara and noticed a better uswitch deal with the same price I was already paying. Without any diferculty Abhijeet.G sorted it out very quickly with no issues 👍🏻. Thanks very much again! If anyone is feeling on the fence about switching to Lebara don't be I've been with them for many years and the coverage and price is brill 👏🏻🙏🏻

Good and Easy

Shubhangi A, helped me alot to settle my International minutes Add-on Problem. Shubhangi A really helped me alot, very nice and informative person.

I would like to express my gratitude to Akshay, your employee, who assisted me in temporarily deactivating my SIM card. I was unable to do it on my own.