My issue which was complicated as it straddled between a French and uk account was resolved by Pushkar

Contacted customer service for help with activating a Sim. Was assisted by Vivek Mane who was extremely helpful and clear helping with everything

Quick and efficient customer service through chat. I accidentally purchased an add on and it was refunded without a fuss.

It was a great customer service by Iqbal. He was good at resolving my issues steadily.

Grate service from Pratik Pavar today .He was very kind and quickly resolve my problem related to my data pack today. Thank you Lebara for your professional team. Thank you guys! You are number one!

Very helpful customer service

Very informative and polite

Chat features 👌. Overcharged because I had accidentally set up auto payment feature. I was refunded overpayment and feature cancelled whist on the chat. Great.

My issue was solved in minutes. Company is doing great work by connecting with their customer

Ashish was knowledgeable and professional. Usual good assistance from Lebara. Thank you.

Aniket helping me a lot today so happy with that!

Kunal Punjani help me out with my request. 31 Jan 25

Anurag Tripathi was great.

The agent was patient & guilded me through the process of getting my sim card working properly.

If you’re going to Copenhagen your data will be virtually unuseable…E on a 5g pho and if you ask for help they will wash their hands of you even if you make the effort to contact the ceo stephen.shurrock Surely there should be some comeback but today’s mantra ‘is the customer is always wrong’…having the temerity to complain about being data-less in a strange city….! Whatever next…I’ll tell you whatever next they just wrote to me I told them too late my holiday almost over…unlike many of you, I wasn’t trying to do business …I’ll give Smarty a go Re the Lebara reply… Reaching out!…I’m a human not a ‘punter’, I like to be ‘contacted’…this is the third time this short trip I’ve been assured I’d be ‘reached out’ to, following an hour on the phone. It’s simply too little, too late.I am going home to the Uk tomorrow…so there’s nothing you can now do to make up for the exquisite feeling of being unable to return that hire bike or being unable to find your way back to your hotel with google maps because you only have E instead of 5G. Thanks for the memories…

Not found out why but my Sim stopped working and other accounts hacked. Called Lebara and they sent a new Sim but suspect that maybe a previous Sim was sent to a fraudster. Lebara wouldn't clarify the problem but did resolve it.

I am very pleased, excellent, Sanju he helped and sorted out my problems,, I say Sanju, he is the best Adviser,,and he did his perfect job to get the work done.. Thanking SANJU U r great

Lebara has excelled beyond My expectations I’ve been on the network for the last four months and it is amazing. I would recommend it to everyone. Arnold was brilliant and I had a problem and it was sorted straight away

Purchased a 5G sim-only because there was a promotion of 50% charge for the first 3 months. I also like their free international minutes. The card arrived within 24 hours, however, I was charged the full price without the 50% discount. Logged in to chat with them, and their agent, Shubhangi A found that the card I bought did not have the discount attached, which was very strange as I followed the link in the message. But Shubhangi A was very helpful and promised to process the refund of the over-charge to me. Just wonder why glitch happened at all for a mobile company !

Great customer support. Plan upgrade didnt work properly and instead i was sold a new parallel plan for my phone. Quick call to the support team and the issue was resolved with old plan cancelled and monies refunded. Shout out to JatinR for friendly quality service.