really helpful Shubhangi A

It was very wonderful experience with chat services. Mrs Shubhangi A is helping me with simple instructions that helped to activate my SIM card and keep my account active here in Australia. A big thank you Shubhangi A for your brilliant response. Appreciated.

Kuldeep was very professional and helpful. Great knowledge of products and services.

Akshay was very helpful in assisting me to activate my SIM

JATIN REDDY helped me set up a new payment type as my husband has died and my phone us very important

kindly，thanks a lot

Prachi was very helpful in resolving my issue. 5 stars to her.

Akshay did a great job attending to my complaints today.

I was given all the information I needed in a very polite manner.

I am not smart when it comes to phone/tech stuff. I ended up with several Lebara accounts which I couldn’t link. Vishnu helped me to sort a new account with a new email which I can now use. Yay. Vishnu took my call and patiently stayed on the line giving me step by step instructions to set up my new (3rd) lebara SIM. He called me back after I inserted the pin and made sure I was good and it was working! Also, I had purchased a top up from a 3rd party (by accident) which I will now try to get refunded He explained how the top up I’d bought wasn’t through lebara and didn’t show on my account. He was helpful with his advice on how to try to stop that auto top and get a refund on the already paid £5. Super helpful!! Thank you Vishnu

Piyush Pisalkar provide me very good service. He is good Listener And he solve my issues in few minutes.

Sudharshan khopade really understood my problem very quickly and provided me resolution

Very accommodating customer service

Raunak was amazing. Sorted things out in a few minutes

Amazing customer service from Huzaifa, really helpful, patience and friendly. Made my experience so satisfied, calm voice and ready to help. He get me trough everything needed. Been a pleasure to speak with him. Not many as him around. Other Companys need more staff like him!!

Sanju was very helpful

Raunak sorted out my request speedily. Very satisfied.

Customer service is very approachable and friendly. Wish other operators were just as responsive..

Worked out my problem why I couldn’t get on my app to check on my account

Friends recommended Lebara for all round service. Contacted technical support because my texts identified the temporary number. Ali Sheikh patiently and professionally talked me through different trouble-shooting options until he found the problem. In addition to complimenting Ali, I was very pleased to find how quick and easy it was to speak to a Lebara representative. Much better than my experience with other large mobile phone companies. Very pleased with my early experiences with Lebara. No change in reception or connectivity, either, as they use my old suppliers network. Much lower cost, too!