I was dealing with Stephanie Morley who was professional and kept me up to date with the delivery of my BMW and offered follow up support. Brilliant experience and good to deal with.

As always the service at Partridge BMW was excellent in particular I’d like to single out Nick Oliver for the service he provided which was superb I couldn’t be happier thank you.

Great Service from all the team and Izabela. Answered all my questions and kept me informed regarding my delivery. Thanks Izabela.

This is the fourth car I have purchased from Partridge BMW and I'm pleased to say that the service has been great each time. During my most recent experience, I was very well looked after by Nick Oliver, nothing was too much trouble. I would highly recommend.

Yet another disappointing service with Partridge BMW. I bought the car from them 2 years ago when it was all smiles. They promised a full fuel tank...didn't get that but I let that go...more fool me. It's been in for regular servicing since & every single time there is a delay meaning we have to charge through the traffic to get there in time to pick the car up as apparently it's impossible for them to hold the car overnight. This time the car was in for an oil service. I was asked what time i'd like to collect it. Anytime atound 4 is good for me, i said. No quote given but I was oil engine service. Told I needed a new rear wiper & the tyres recalibration...really? Oh OK then. Then it was 2 new tyres at £220 each plus vat. I asked about cheaper ones but was told they did not have any...oh, OK then thinking it was a safety issue and ought to be done before returning the car at the end of the day. But they had to order them anyway....I could have gone to Kwik Fit for half the price! At 5.15pm there was no call to collect the car. At 5.20pm I called to be told no one was available & an email would be sent. I said I couldn't wait that long as it took nearly 30 mins to get to the dealership. So my husband drove me and 10 minutes up the road I get a call to say the car wasn't ready & the person had gone home without telling me. I was furious. The next day I get the invoice & it was £80 more than the figure I had been given in writing the day before. And an aircon service had been completed which I didn't request. After complaining the bill dropped to £1200ish & they dropped the car back to me. Myself & my husband both have BMWs but will find another place to have them serviced & will find alternative cars when we chose to change them. The last time my husbands car was serviced he complained about a slow puncture...they totally missed the nail which was evident when he took it back again after it was 'repaired '

Recently purchased my first BMW and can't fault the experience. From accommodating my busy work schedule, to the test drive and finally collecting the car everything went as smoothly as one could hope all handled by Jason O'dell. Definitely recommend if you're looking to buy.

I recently had the pleasure of visiting Partridge BMW Southampton, and I am delighted to share my overwhelmingly positive experience with their service team. From start to finish, they went above and beyond to address a persistent issue with my BMW M440i, proving their exceptional technical capability and providing me with 1st class customer support. The problem I encountered was that my brand-new BMW M440i was not driving straight when the steering wheel was in the centered position. Frustratingly, other BMW garages had dismissed my concerns, claiming that this was normal for the M440i model. They even charged me for their inability to rectify the issue. However, Partridge Southampton's service advisor, Dan, took my concerns seriously and set out to find a solution. What truly impressed me was Dan's unwavering determination to understand and diagnose the problem accurately. He invested the necessary time and effort to investigate and promptly discovered that there was indeed an issue with my car. Dan's commitment to ensuring my satisfaction was evident in his meticulous approach. After identifying the problem, Dan took it upon himself to fix the issue, ensuring that my BMW M440i drove as it should. His teams technical expertise was exceptional, and they handled the repairs with utmost care and precision. Once the repairs were complete, Dan personally tested the car to ensure that the issue was resolved. The level of customer care and attention to detail displayed by the whole service team at Partridge Southampton, was truly commendable. What set Partridge Southampton apart was their commitment to communication. Dan went above and beyond by contacting me personally to explain the repairs that were carried out and to ensure that I was completely satisfied with the results. His willingness to take the time to provide such thorough explanations and updates demonstrated their dedication to exceptional customer support. Thanks to the efforts of Dan and the entire service team at Partridge Southampton, my faith in the BMW brand has been fully restored. Their unwavering commitment to resolving the issue and their exceptional technical capability are qualities that deserve recognition. I wholeheartedly recommend Partridge Southampton and their service team to anyone in search of a BMW dealership that truly goes the extra mile. Their expertise, attention to detail, and outstanding customer support make them stand out among the rest. If you want a dealership that will exceed your expectations and restore your belief in the BMW brand, look no further than Partridge Southampton. Thank you, Partridge Southampton, for providing me with an unforgettable experience and ensuring that my BMW M440i now drives as it should. You have earned my trust, and I will not hesitate to return for any future needs.

We deal with the corporate team and service is always excellent. Whenever we need a quote or update they are quick and efficient.

I recently purchased my first car from Partridge BMW. I dealt with Nick Oliver who was incredibly helpful through out the entire process. He ensured the car was fully cleaned and in perfect condition when I came to pick it up. Would highly recommend

Great customer service from Zdenek in the Corporate department. Always keeps me update on the status of my new company vehicle.

Visited Partridge BMW to order a part today and got excellent service from Laura. Thank you for all your assistance

I recently purchased a new car and it was honestly such a pain free experience! I dealt with Nick Oliver and he was absolutely amazing ! He helped me the whole way through the process. The service he provided was great and I never felt out of the loop. The efficiency provided was brilliant I had my car at the earliest opportunity without losing out on any of the quality and service that’s guaranteed when dealing with partridge.

This was my first dealing with Partridge BMW and my experience has been fantastic. I dealt with Stephanie Morley, she was extremely knowledgeable and communication has been great. Delivery of my vehicle was over a week earlier than originally expected which is fantastic. Would certainly recommend both Partridge & Stephanie :)

Communicating with Stephanie from Partridge was a pleasure, and when I needed to reschedule, she was extremely helpful in accommodating the request, keeping me updated afterward.

Would highly recommend using Partridge BMW - they delivered the car on time, dealt with a few post delivery issues (not of their making) and were a pleasure to deal with. Thanks Stephanie

This was my first dealing with Partridge BMW and it was a very pleasurable experience even though I didn't end up getting the car. Kevin Diaper was extremely helpful and knowledgeful and very quick to arrange a refund of my deposit when I could not raise the funds needed. I do drive a BMW and would definitely use Partridge for my next purchase when the time is right.

Fantastic service and love my new car. The delivery driver was a really lovely guy and seemed to really care about doing a great job for the customer. Thank you :)

Been using BMW Partridge for a numbers of years now and each time have been supported through the process of buying my next car by Matt Piskorz. It’s a pleasure dealing with Matt who has always been professional, knowledgeable and courteous. He is a real asset to the company and one of the main reasons I always come back to BMW.

Purchased my bmw M4 from partridge bmw expertly handled by Alex Watts faultless from start to handover from Alice I travelled all the way from North Wales previously a customer of a rival German brand this is the best customer service I have ever received when purchasing a car A really pleasant experience keep up the good work cannot praise you guys enough

Yesterday we collected a series 5 BMW estate and we cannot speak highly enough of the professional, friendly and helpful manner of Jason O’Dell who looked after us. We strongly recommend this company.