Got my new BMW from Partridge BMW back in March and it is fantastic. The After Sales experience has been amazing, especially from Stephanie who has been brilliant My family and myself have been driving BMW's over the last ten years and we will continue to do so.

Stephanie Morley did a great handover despite the strikes being held that day. We offered to pick the car up in the end and Stephanie managed to get the car from the port to facilitate this. Thanks Stephanie!

I bought a car through my work EV scheme and the car chosen was with Partridge BMW. This is not a car from the showroom or sales staff but having been purchasing BMWs for 20 years now from a sales team so when i say the experience was the same positive one. Really pleased with the simple emails. The follow up calls and the progress updates. Delivery was a breeze, they took my needs very seriously. We agreed a delivery date and it arrived on time and very well protected. I cannot fault my experience of using this type of Work EV scheme and the team at Partridge BMW. Thanks you all (including Stepxxxie M)!

Kept me up to date on delivery, car arrived as promised.

First class support from Stephanie.

Took delivery of my i4 on March 24th. It came in a dirty wet condition which I can live with but was surprised to find out the car had come direct from the docks without having any checks done by the garage. I was told the delivery had been delayed a day from 23rd March for BMW to do some checks. The Sat Nav and weather app. etc. has never worked so I contacted Partridge who agreed to send me a USB so I could download the maps. That did not work so we agreed to try once more in case it was a fault on the USB. That came a week later and didn't work either. I contacted them to ask if they could organise the car to go into a local garage as Partridge is over 4 hours from me. That was over 3 weeks ago and still not had a reply. I called my local BMW garage to try and book it in but they were less than interested and said I needed to return it to the providing garage! I have had 2 Mercedes, 3 Audis and a Land Rover since my last BMW all ALL of them were better in terms of customer care. Once this car goes I will never have another BMW. Nearly 2 months in and still no closer to having the car faults rectified

Bought a used 118i. The car was very clean and looking like new. Found a tear in the rear seat, which was repaired and you wouldn't know that there was any damage. Love the car and Nick looked after us throughout the purchasing experience. There was never any pressure or haste and we felt very comfortable in the sale. Managed to obtain a higher return elsewhere for my Audi than was offered from Partridges but that's the way it is. So would recommend ensuring you are happy with the part ex offer.

Great service. From order to delivery the service was great and Stephanie, who handled delivery of my vehicle, made sure I was promptly updated and informed me as to the steps to activate BMW charging and how it worked. Delivery driver made sure I was happy with everything and that I was fully informed to the car's systems. 10/10

I just bought a BMW i4 40 M Sport from Partridge and have really been amazed by their levels of customer service and professionalism. I got a great deal and I am thrilled with the car! I'd recommend anyone to use Partridge BMW. Having been buying BMWs since 2007, this was easily my best experience. Partridge is in the Premiere League of motor dealerships; definitely a title-winning team! I'm guessing their leadership team is inspirational! Thank you, Partridge BMW!

I had a really good experience with Partridge, and would like to call out Zdenek, who was professional and courteous. Would definitely recommend.

Excellent Service by the team to accommodate my difficult diary for delivery. Much appreciated by myself and the Company.

Excellent service, follow up call with Isabela around a week after getting the car - she was very knowledgable and friendly, has given me some great tips to improve the efficiency of my electric car!

Received excellent Service from Stephanie Morley. The delivery of the car was delayed twice which was frustrating but Stephanie kept me up to date throughout the whole delivery process with prompt phone calls and emails and made it a smooth as possible.

Another excellent experience with Partridge BMW. As a family we have bought several cars from Partridge and on each occasion it has been a positive experience. Special thanks to Nick Oliver. Thanks Janet Blackman

I needed to get a bolt tightened on the door of my BMW, but all the mechanics were unavailable. Kevin asked if he could help and went to find the specialist tool. The actual tightening took seconds, but Kevin was only to happy to help, even though it took him out of his way. Thank you - great ambassador for the brand.

I've been dealing with Abbie Goodchild on the supply of my new i4. Abbie has gone 'above and beyond' to keep me informed on the progress with my car and has been a pleasure to deal with

Stephanie went over and above to accommodate a smooth collection and handover, a credit to the branch!

Have ordered 2 company cars that have been delivered through Partridge and each time have been fully helped/supported by Abbie Goodchild - always quick and polite in answering the numerous queries I end up having!

Great service from Stephanie and the rest of the team at Partridge BMW. Easy to deal with and swift delivery of my car.

I have been dealing Zdenek Kalok at Partridge BMW for a few months. Zdenek has been a pleasure to deal with and always responded quickly to any queries I had, he regular gave me updates on the progress with my order. I would recommend anyone looking for a new BMW to visit Partridge and ask to deal with Zdenek