Partridge BMW

Stoney Croft Rise 1, SO53 3YU, Chandler's Ford, GB
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5.00
Based on 794 Reviews

5

93.07%

4

2.39%

3

0.50%

2

0.13%

1

3.90%
About Partridge BMW

We are Hampshire’s BMW experts. We offer the highest levels of service and expertise whether you are looking to buy your next vehicle or maintain your current car.

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Richard W
United Kingdom | 20 November 2023

A massive thank you to Tracy in reception. I cannot thank you enough for sorting everything out to get us home with the absolute minimum of inconvenience. Fantastic service

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Mark Nicholson
United Kingdom | 17 November 2023

Having recently ordered a new car from Partridge BMW I have found the communication from the dealership fantastic. A particular shout out and thanks must go to Zdenek who has been prompt and very attentive in dealing with any questions. And also supporting we with the procurment of some BMW rubber mats and aboot liner.

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Kunal Patel
United Kingdom | 15 November 2023

Its been a pleasure dealing with Zdenek Kalok for my recent order Company Car. He was spot on with communication and dealing. Highly recommended. Best Regards Kunal Patel

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Joe Byrne
United Kingdom | 14 November 2023

Recently bought an approved used car from this dealership and I couldn't have been more impressed. From start to finish, Alex, Andrew and Alice were brilliant. Communications was top-notch, and any issues we faced were sorted straight away. I would recommend this dealership to anyone looking for a new BMW, and certainly will be coming back in the future. Thanks again for all the help with my new car.

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Julie Harding
United Kingdom | 13 November 2023

I have been waiting for delivery of a new BMW and Izabela has been great in keeping me up to date, making sure I have everything I need ready for delivery and sending over helpful information that I didn't know I needed! Can't fault the service.

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Philip Gowing
Malta | 11 November 2023

I was in the market for a used M4 and called in to look at a stock vehicle. Nick Oliver was the salesman who looked after my enquiry. Although the car he had in stock wasn't exactly what I was looking for he was more than happy to let me test drive it to get a feel for the car. The test drive was as long as I wanted it to be on a mixture of roads and he even let me drive to my house to make sure it would fit in my garage. I've done many test drives where the sales person wants you back at the showroom as quickly as possible but Nick was more than happy to let me get a real feel for the car. I eventually found a car at another dealership that matched the spec that I was looking for but I would have much preferred doing business with Nick as he wasn't pushy, he was accommodating and had excellent product knowledge, nice guy who I'd definitely endorse.

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Andy Fletcher
United Kingdom | 10 November 2023

It has been a pleasure dealing with Izabela. She has always kept me updated and really went above and beyond arranging a delivery for one of my customers . I would highly recommend lzabela.

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Shane
United Kingdom | 10 November 2023

Zdenek from Partridge of Hampshire has been brilliant. Always keeps me updated on my vehicle order and is always very friendly and professional.

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Craig Pemberton
United Kingdom | 10 November 2023

It has been a pleasure liasing with Izabela throughout the process of receiving my new BMW. She has made a sometime stressful situation into a very easy and stress free transition to a new vehicle. I would highly recommend. Regards Craig

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Matt Dyer
United Kingdom | 08 November 2023

This is my time buying an approved used BMW. Partridge BMW had for sale the exact spec car I was looking for and so I went their premises to have a look at it. It was perfect. Colour, spec and it also had 24 months warranty thrown in aswell. Raj was the first man on the scene and I had a great chat with him about the car and was soon taking out for a test drive. Fantastic! I’m going to buy this. Arrived back at Partridge BMW. Raj was fantastic, he helped arrange some finance through BMW and gave me a good price for my old Audi, and he had a sale. My parents were with me at the time and Raj made them feel very welcome and relaxed. The arrived to go and pick up my new (new to me) first BMW. All went amazing with Raj he explained about the warranty and BMW own recovery that I had. Thankyou Raj. On the way home I had stopped to get fuel and I paid and got back to the car. Wouldn’t start! I tried a few times and alas no go. So called Raj on the phone and he couldn’t have been more apologetic and flabbergasted why this was happening. He arranged the BMW recovery for me and so I then waited for them. They arrived and had a look at the car and they weren’t sure why the car wouldn’t start either. I then waited for their large recovery truck to come and pick the car up before taking it to Worthing BMW who was closer to where I live. Mmm so this wasn’t the good start I was hoping for. But to add insult to injury, as the car was being loaded onto the lorry it was noticed there was a screw in one of the tyres. The following day Raj had organised through my BMW a courtesy car which was dropped off at my home at the time of my choosing which was great so I didn’t have to leave work early. Even though all this had happened and sure, I was a bit miffed about it, the response from Raj I couldn’t fault. He called twice daily letting me know updates and was very sincere. After a couple of days of BMW head scratching I had a call that my car was all fixed. Bloody excellent!! What had happened was the previous owner had fitted an aftermarket “Ghost” Immobiliser. Well it lived up to its name. It definitely worked. BMW offered to remove it but I have kept it for the amount of proof it gave me of it working. But before I got my car back Raj had arranged to have a pair of new tyres fitted to the car because of the screw and as a gesture of good will from Partridge BMW to say sorry for what happened. Which I was also very thankful for. I have been driving the car faultlessly the past few weeks and I love it. Thank-you Raj for being there mate your a legend! Thankyou also all at Partridge BMW for everything you did for me in that situation with my first Beemer. Would deffo recommend these guys. So it all worked out great 👍 in the end.

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Mourad
United Kingdom | 07 November 2023

Fantastic service through my salary sacrifice from start to finish and even the after care is great. Stephanie was my rep and made the whole experience very easy and was very happy to answer all my questions. All in all, I highly recommend !

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Mark Thacker
United Kingdom | 03 November 2023

Raj has sorted me out with my 6th car in the last 6 years. professional, courteous and exceptionally knowledgeable. He treats me like family more than a customer. likeable and approachable - he is your man if you are buying a BWM

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David Roese-McLean
United Kingdom | 03 November 2023

After having my previous car for 4.5 years I was unsure what to get next. Raj Singh at Patridge was patient and allowed me to test the particular ones I was I interested in without being pushy or pressured. I left feeling that I made the right choice but also with a good deal.

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Greig Hillier
United Kingdom | 03 November 2023

From start to finish the whole team excelled Total overall experience was excellent Couldnt be happier and amazing after sales service From delivery to driving 10/10

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A Stewart
United Kingdom | 02 November 2023

Received notification that my i4 was in stock and ready for delivery. Izabela talked me through the process, organised a suitable delivery date and this being my first BMW and first electric vehicle provided useful guides and information on getting the car set up. Very happy with service and advice provided!

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Brad
United Kingdom | 02 November 2023

Thoroughly impressed. Constant contact and useful updates regarding the status of my order, and delivery. Delivery driver was fantastic also - gave me an update on arrival time, and arrived ahead of time. A fantastic service from start to finish, and I’m very much enjoying my new BMW!!

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Charlotte Thomas
United Kingdom | 31 October 2023

EXCELLENT customer service. Many thanks to Izzy who went above and beyond to help. Highly recommend.

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Adam Nash
United Kingdom | 31 October 2023

I am awaiting delivery of my new BMW and received a call today from Izabela Lazi who was extremely helpful in arranging the delivery. Izabela explained the delivery process fully and answered all my queries in relation to the handover. Thanks Izabela

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Jack
United Kingdom | 31 October 2023

Fantastic delivery from Partridge BMW. Stephanie made sure I was kept up to date with a pre call and update on the day of delivery. Excellent customer service!

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Carrie Miller
United Kingdom | 30 October 2023

A lovely car buying experience. Brand new to Partridge, Deepak made the whole process stress free and enjoyable. I am so happy with my 1 series, and feel assured Partridge have offered 24 months warranty if anything needs sorting in the future.

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