www.tool-net.co.uk

Little Bramleys, Jackies Lane, BN8 4QX, Newick, GB
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4.00
Based on 985 Reviews

5

69.04%

4

12.99%

3

2.13%

2

2.64%

1

13.20%
About www.tool-net.co.uk

Supplier of power tools and accessories, hand tools, fixings, fastenings and all ancillary products used by the building and related industries tradesmen.

Contact Info

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Adam Jeffrey
United Kingdom | 15 November 2016

Great company to deal with. Great communication and delivery times. Would buy from again without any hesitation.

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Tom Waddingham
United Kingdom | 09 November 2016

Very well priced product catalogue, couldn't find the items cheaper. Postage was excellent, quick and efficient. Highly recommended, will use again.

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Kashaya
United Kingdom | 05 November 2016

MAY I SUGEST THAT THIS COMPANY SPEND LESS TIME PUBLISHING A LOAD OF SICKLY POSITIVE, WONDERFUL REVIEWS, (DO THEY WRITE THEM THEMSLEVES???) WHY DON'T THEY PUBLISH THE BAD ONES??? THEY ARE SO BUSY TELLING THE WORLD HOW WONDERFUL THEY ARE AND APPEAR TO SPEND VERY LITTLE TIME ON REAL CUSTOMER SERVICE. ANY COMPANY THAT HAS A PHONE NUMBER THAT I FOR ONE, CAN NEVER GET A REPLY FROM AND USES AN EMAIL SYSTEM FOR DEALING WITH CUSTOMER COMPLAINTS MAKES ME VERY SUSPICIOUS AND WHEN THE RESPONSE TO MY LEGITIMATE COMPLAINT WAS THE OCCASIONAL EMAIL SOME 12 HOURS OR MORE LATER THAT STILL DID NOT RESOLVE THE ISSUE, MY SUSPICIONS WERE CONFIRMED. FORGET SENDING ME THE REDICULOUS REPLUSIVE AMERICANISED EMAILS TELLING CUSTOMERS "YOUR AWESOME" (I AM EMBARRASED EVEN QUOTING THAT DISGUSTING SICKLY PLATITUDE) AND ACTUALLY PROVIDE A PROPER PHONE BASED CUSTOMER SERVICE!! I WONDER IF THIS REVIEW WOULD EVER APPEAR ON THEIR WEB SITE????

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Jez Cunningham
United Kingdom | 04 November 2016

Price was less than big-name competitors, service was flexible (change made to my order without fuss) and delivery was on-time (one-hour timeslot provided).

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Mr Peter
United Kingdom | 04 November 2016

I have just purchased a leaf blower from tool-net and the delivery and price were spot on. the blower arrived in good condition and all items were present. After assembly I tried the blower out and very pleased with the performance and it works as described ion the wed site. I am vert happy with thed purchase and would use tool net again.

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Paul mallinson
United Kingdom | 03 November 2016

Super selection of products. Easy to use website. GREAT prices.

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Gerald Bryden
United Kingdom | 02 November 2016

Just received my Clarke Tool Box from Tool-Net. Good company to deal with and good quality tool box. Will buy from them again. Gerry.

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DENNIS ROBERTS
United Kingdom | 02 November 2016

My order arrived today earlier than expected, well packaged, I haven't used the product yet but expect it to do the job I bought it for.

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Steve Penney
United Kingdom | 31 October 2016

We bought Paslode Brads andTrend Drill and Counter sink bits. Prices very competitive. Delivery was delayed one day but that was communicated so no problem..

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Ian
United Kingdom | 28 October 2016

Ordered a couple of Stihl Kombi items, process of ordering on-line was easy and I am pleased with the items. I had to collect the items, which wasn't a problem, but knowing what was happening after the order and when the items would be ready wasn't smooth. The process of ordering on-line and then having to collect was OK (for me) but the communication and explanation of what happens from tool-net was poor. Anyway I have the tools, they were fully assembled when I collected them and so far they are working very well. I am pleased.

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D Walker
United Kingdom | 26 October 2016

Ordered ladders on 17 October and confirmed order complete on 18 october. not received and no reply from telephone or emails sent. Order number 565122

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Mike Vickers
United Kingdom | 26 October 2016

I ordered a cordless drill. Significantly cheaper than other online suppliers. Delivered on time, product as described. Would have been 5 stars except the website had a fault on the payment page. Staff phoned on the Monday morning to rectify the situation. Order number 565724

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Vince
United Kingdom | 24 October 2016

Order No 565181 Great products and great prices, fit for purpose.

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John Hearson
United Kingdom | 23 October 2016

Can't fault them on anything, any problem and they contact you straight away.

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Potttsie,
United Kingdom | 23 October 2016

Kept up to date with order, despatched quick and came within delivery timescale price very good compared to others.

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Andrew Smillie
United Kingdom | 23 October 2016

First time shopping with tool-net, can't fault them, would recommend.

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Andrew Hall
United Kingdom | 21 October 2016

Placed an order with Tool-Net on the 17-10-2016 through there website. Receive a reply e-mail to say that they had received my order and the payment, it also included my invoice for the goods I had bought. Since then I have heard nothing from them, I have e-mail them on Two occasion No Response. I have phoned them on Two occasion the phone rings and rings then it goes to answer machine, that tell you to email customer service which I have done, getting no response. To Anyone thinking of placing an order, I would proceed with CAUTION. Any company that has taken an order from you, and the payment. But when you then try to contact this company to make inquires regarding your order, and they do not reply to your e-mails or you are unable to get through on the phone, it bad news.

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Sandy Merry
United Kingdom | 21 October 2016

I have used Tool-net a couple of times now and have been very please with the standard of service provided. Any questions I have had have been answered promptly and efficiently. I would recommend Tool-net to anyone.

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C Smith
United Kingdom | 20 October 2016

I've used Tool-net a couple of times now and am very happy with their service. My latest purchase was a top brand dehumidifier (a Which? recommended product) that Tool-net was selling for the cheapest price on the internet. In addition, the delivery time-scale was impressively swift with the delivery company giving me a one hour delivery slot - very impressive.

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Neil Hamilton
United Kingdom | 20 October 2016

Used on 2 occasions now and service has been first class Neil - Schauenburg Technical

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