
El
United Kingdom | 01 February 2025Ordered a few times from Mixam and every-time has been a disaster! Please don’t waste your time & money! Every time has been delayed, ordered for special occasions which even though was ordered weeks before & the delivery promise date was weeks before, they was unable to fulfil the date! And when they did finally reply, they were broken! When I spoke to customer services, I was confronted by the rudest customer service who was little to no help. All in all, would 100% not recommend & would warn anybody to look into the company fully before they order so they don’t make the same big mistake like I did

John Jenkins
United Kingdom | 01 February 2025The final printed version of my comic was better than expected. It arrived exactly when I was told it would. The online design tool was a pain to use, but since I really only had finished jpgs to upload it was no trouble to upload them manually - the files were even ordered automatically after I changed some of their names. I'm counting this as a learning opportunity on my part rather than as a reason to drop a star. If I can sell all the copies, I'll be back straight away for a second printing.

Karen McHale
United Kingdom | 01 February 2025This is all my dreams come true. I have a company that will print a book at a reasonable price. I am so grateful. Very professional and a brilliant service. I am truly happy. Thank you to the team and the human that started the business. ☺️

ZedEs
United Kingdom | 01 February 2025Happy with the service & quality, have used on numerous occasions and would not go elsewhere

ickledot
United Kingdom | 01 February 2025Great product reasonably priced. Very helpful and quick to react to edits and amendments. Would definitely recommend to others.

Melanie Gale
United Kingdom | 31 January 2025I like Mixam as they always do a good job and check my order for me before it is printed.

Simon Flamson
United Kingdom | 31 January 2025Ordered 100 prints & paid for expedited delivery On delivery they were so badly packed loosely without basing or boards to protect in a large thin card envelope, that all 100 prints were bent and/or damaged. Asked for reprint for next day. Was told two days was quickest possible. When asked for refund for the expedited delivery was told ‘ they arrived on time, so no refund would be given’ When I challenged that not a single print was undamaged and I had to wait a further two days and hence they did in fact not arrive on time, was told that the amount paid for the difference between standard or expedited delivery would be added as credit to my account but there would be no refund, because ‘sometimes things are damaged in transit’ The replacements were packed in a completely different way, arriving in good condition, which shows that the initial packing was negligent and simple not good enough to send out 100 A3 prints. Absolutely shocking customer service, which we had also been our experience on previous occasions when there has been an issue. We use Mixam because the quality is fairly good and the price is reasonable, but are always met with obstacles when there is an issue. The customer service is just shocking.

Chris
United Kingdom | 31 January 2025Good quality product. Efficient delivery. Great customer service.

Rachel Johnston
United Kingdom | 31 January 2025Delighted with my booklet. Exceeded my expectations!

Steve Coe
United Kingdom | 31 January 2025Great product, excellent customer service when solving a minor issue. A deserved 5*.

Poppy
United Kingdom | 31 January 2025I have been using Mixam for about 2 years now and they are truly incredible! I have never had any issues and the team are so lovely and quick to respond when I need them. Would highly recommend

Sue
United Kingdom | 31 January 2025Consistently good quality and items always delivered on time. Easy to speak to anyone if there are any issues, and staff are polite and knowledgable.

Bethany
United Kingdom | 31 January 2025Easy to order and good price

Family Story
United Kingdom | 31 January 2025Another great printing job from Mixam. Good advice from the printing experts. Clear advice on timescales. Delivery on time. The production of my book was of superb quality. Great prices. I will certainly be using agian soon.

Jackie
United Kingdom | 30 January 2025User-friendly website (although it could be more obvious how to proceed to delivery/payment), helpful customer service, fast delivery, good product, well priced.

Lucian
United Kingdom | 30 January 2025I ordered a reprint of a zine Mixam first printed for me in November last year, and the whole experience was so quick and slick, I barely noticed running out at all! Very impressive turnaround and great quality too.

Dan Simon
United Kingdom | 30 January 2025I want to like Mixam more than I do. Seems there's a problem with at least 1/3 orders. They are quick and responsive when there are problems, but most of the time it's for literature that comes with a tight deadline. Don't have a great deal of patience left.

Neil Goodwin
United Kingdom | 30 January 2025Great , accessible customer service and very cost effective.

Luc
United Kingdom | 30 January 2025A very complex process to get all the print settings and appearance right all online, it was very fiddly but that was mainly because it was only my 2nd time doing this. The customer support was good and somehow we managed to get it done and looking good. A few tiny hiccups: jeez getting that spine artwork right, and trying to design the cover layout wasn't easy, nevertheless it's a very well designed website which makes all the difference. My guess is that they have monitored real users to see how they get on using the website and then made adjustments accordingly creating a highly efficient and clear process.

lrt textiles
United Kingdom | 30 January 2025Very simple to reorder books and they arrive promptly. Staff also very helpful when I've needed them.