Edit - the company upgraded the shipping to next day and that might just squeak in the delivery on time so I am upping the review to 4 stars as they did try to make it better Actual printing quality is OK most of the time but the delivery times do tend to slip with a concerning regularity.

Good quality just DHL said since no one was home, so they took it back. It was on side of my bin where it has been snowing and 2 got destroyed and one water damaged. I would like my money back on those please.

I printed my magazines with Mixam. The process was smooth and not complicated at all! They even reached out to me to notify me of a potential issue and made a suggestion for me to fix it. The quality is amazing, the colours are well pigmented and the paper quality is top notch. I’m super happy with the outcome and will be printing future magazines and other projects with them.

The books were intended as Christmas Gifts for family and friends, but then Mixam didn’t deliver by the agreed delivery date. Only when I called them did they explain their binding machine had broken. When they were eventually delivered way after Christmas the bindings weren’t correct and the pages started to fall out. Only after multiple phone calls and videos of the faulty books sent to them did they eventually reprint them all and send out a new set nearly a month after the agreed delivery date. Despite incurring multiple expenses including postage costs Mixam refused to offer any refund on the total cost paid. Absolutely awful product and customer service. Do not use this company.

I ordered on this website and was told it would come about 10 days later but didn’t arrive for a month. This company has very poor communication as I tried reaching them several times about my order and got no response or a poor response many days later. I thought I was being scammed after a while and never received any apology for the severe delay. If you want to track your parcel and know where it is don’t use this company as they don’t tell you. The front covers page was a bit sketchy looking and the colours were faded. The website is not easy to figure out or use. Awful communication would not recommend to anyone, but thankful I actually received my order as I thought I would never

I love the service! This is the best company I have tried for prints. The customer service is amazing and the quality of prints is decent for the price. Recommend!

I have had excellent service and quality from Mixam for several book orders. Their website and design templates are easy to navigate and make setting up the book design very easy. Customer service is first class, even though I only place small orders. Any problems have been easily sorted out. The printed books look fantastic. How they do it for such a reasonable cost is a mystery!

Terrible service, always an excuse why an order is late. Very bad customer service, put an order through and they wait 2 weeks to even start it, no idea how they guys operate.

Unable to change font size without starting over again, difficult to understand how to resolve problems. Phoned twice to sort out problems a man was very helpful, but the lady didn't know how to resolve the problem. Good service spoilt by confusing software.

They went above and beyond. A very happy customer here.

Been doing business with this comany for many,mamy years and initially service was very good and prices competitive. Recently however they have gone to the dogs as far as reliability and customer service is concerned. Currently awaiting an order which should have arrived last Monday. Several phone calls and unanswered messages later and I am sitting here like a lemon. Don't know wat else to say to the end client. So I will just sit and wait until whenever they decide to deliver my order. I give up! More to say, but will keep my powder dry. And Mixam please don't reply to this post and ask for more details! *In reply to the response below from Maxim, can post a screen shot from DPD tracking yesterday 8th Jan that says they have not receive the parcels for delivery! Maxim is compounding the problem by not being transparent.

Once again, Mixam did not fail to impress. Just ordered yet another book from them and the quality, speed of delivery and size were all perfect. Would highly recommend - they have never let me down.

Having never had a booklet printed before, this was new territory for me. The guidelines and instructions are good although sometimes takes a bit of time to understand because of the unfamiliarity. I was impressed by their attention to detail - I had inadvertently added a black line around the pages which they alerted me to and I was able to correct. The delivery date was as they forecast and the delivered product is first class. Thank you.

In general the experience was good. However the online programme we used to design the book wasn’t the most intuitive or responsive. That said we had great support from the Mixam team when we had a few problems. We had hope that the book would have been dispatched in time for Christmas arrival but our proposed dispatch date got pushed back until Christmas Eve so it didn’t actually arrive until Monday 30th December - the day after my son went back to Australia so I’ve now had an additional cost of posting it out to him!! Overall there were a few little niggles but we are very pleased with the final product!

A really good company. The book they printed is extremely well put together and it was relatively simple to follow the instructions. Printing is actually clearer than the images I sent and my own dummy printouts at home. If I'd had time I would have done one draft copy through Mixam first (and would have made some slight changes to colour and positioning) but the quality can't be faulted. The only real issue I had was not being able to make a spine without a separate programme like Canva. Mixam offered to do it for me but the final spine is slightly out of position - it is not centred. It's a shame you can't simply type in the spine information (I didn't have a logo or picture, only coloured text in a specific font and size) and have it set automatically. The books were meant to be delivered before Christmas but arrived after - the turnaround was very tight but no one from Mixam told me there would be a delay and it did cause a certain amount of chaos as they were presents for people who live in other countries and had gone home.

Took some time to work out how to use the site. One lad l spoke to was very helpful. Will try and use again.

Ordered a small set of stapled booklets/magazines around the 20th of December, I was very impressed by the simplicity of creating the order with your own custom design, but the most important thing was how quickly they could fulfil my order. I needed this order by the 2nd of Jan, and looking at their estimated delivery date of 31st of December was a bit close for me, but I took the chance on Mixam, and they did not disappoint. Despite the period I was ordering was a holiday season, they fulfilled my order by the 28th of December (3 days early), so I was incredibly relieved to receive it on time, and I couldn't fault them for this.

Great printing company. Printed few PDF books happy with service.

Easy to order, great output, quick turnaround.

I'm still waiting for an order I placed weeks ago with this company. When chasing the delivery of the order, I have been told constantly that the order will be dispatched "tomorrow" or "later today"....but tomorrow never comes! Either customer services are clueless or intentionally lying. I've now had 7 or 8 messages saying our order will be dispatched "tomorrow" and....it still hasn't dispatched! I've tried to call out the fact that I've been promised "tomorrow" so many times that now they have just stopped replying at all. Customer service attitude seems to be "if you don't know, don't reply" Initiating a chargeback based on no product received and no reply from customer services.