Clear speaking helped me understand what was being said

They are always happy to help and answer any questions I have regarding options. Very polite and professional. Many Thanks

Although the cost of my car insurance came in higher than one of my other quotes, I decided to run with Lancaster given the good level of past service I have had.

Very helpful, could hear and understand things clearly.

Very competitive even for subsequent year. Increase only in line with inflation.

Efficient and friendly

Easy, quick and simple. Sent me the quote and after a 5 minute call my renewal was set up.

Craig Baker was amazing, giving a full explanation of the insurance as well as the best options available

Reasonably competitive quote. Quick to do and pleasant staff

Excellent service very pleased

Clear and knowledgeable

Jay from Peterborough.

Quick simple polite and knowledgeable

I called to renew and update my insurance on my classic Land Rover - staff were superb in sorting a complicated change and enabling renewal without drama . Excellent customer service thanks

Excellent service and jolly good overall 👍

Very good service, good working hours and great price

Easy and painless

Was happy with our quote and the call handler was efficient and helpful. All done in less than 20 minutes. As long as next years renewal price is good, I will definitely use Lancaster again.

great service 10 out of 10.

Customer service was excellent, from a polite well informed helpful person