Great friendly staff was seen right on time

They made me feel stay as I have anxiety they understand how I was feeling an did everything to help me

only just received report 8 weeks when told it would be a week

You seem mostly efficient but you are poor at answering a question by email or phone call

Excellent service

Was a bit awkward to find and time of appointment was quite late in the day but appointment itself was spot on

Good service

The assessor was professional, sensitive and well trained to complete the assessment objectively and competently.

I was very anxious but the gentleman who assessed me put me at ease .

The gentleman that I had my appointment with was excellent.

The consultant was over 50 minutes late. Therefore our appointment was very rushed, we spent about 10 or 15 minutes with him.

Effective, professional and excellent care.

Contact information is wrong yet again, after multiple times explaining new contact information.

Everything was fine didn't have to wait long to see the orthopaedic doctor. It was a long way to travel to Blackburn from Keighley especially when I had to be there for 9am. I know my legal team were still waiting for his report the last I heard from them.

Very helpful and friendly.

Appointment was 7.20 pm ,which was very late as had to travel 30 miles,but grateful to get in before original appointment in February.Would have liked a bit more time to explain things ,was only 15 minutes and very rushed ,but Mr Jowett was very nice and made me feel relaxed .

Premex take to long to get anything sort

Really good, felt comfortable as I have never had something like it before was made to feel at ease.

Saw a specialist through Premex. Specialist said 2 weeks to receive my assessment for approval. 4 weeks later contacted Slater & Gordon, who appointed Premex, to chase up. 1 week later was told that my data had been merged with another clients and that I would have to redo my assessment. When I enquired as to why they had not seen fit to inform Slater & Gordon upon this error, I was told that it wasn't deemed necessary. It's now been 10 weeks since my initial assessment. Nothing. Nada. I am going to adopt their approach. DO NOTHING UNTIL YOU ARE FORCED TO. My accident happened September 2022. I expect settlement sometime in 2043. 10 years after I've probably passed on.

Hand a very bad experience most times I have to contact them only have no option not to you them