The place was very cold and dirt.

Very professional and helpful

Awful company with zero organisation and communication, will blatantly lie and say you didn’t attend appointments that were never made, will lie about requesting medical records and leave you to do their job for them. Avoid at all costs if you can.

Really welcoming consultant, made me feel quickly at ease. Professional, comfortable surroundings and brought a chaperone in case I was unescorted.

Thee experience was good. A bit slow to get aan appointment but specialist I saw was Charming, Informative, patient. a very good experience. a bit far from where I leave I left home 10.00 and return at 15.15 a long day traveling but the choice of specialist was excellent.Thank you very much

Helpful, easy to understand, very patient

Sorry Premex but you take far to long months to get the job done it’s a big negative from me. Your service is slow and I would not recommend you to anyone.

Was very pleased with referral . I felt at ease at my consultation ,

For me personally, getting an appointment to see my intended professional, accepting the agreed booking slot and the psychologist that I spoke to were 5 stars. However, 2stars for the location as it was hard to find. the parking was poorly signed and nothing local to the building. Also, the property was not signed posted well on how to gain access, waiting area was cold damp and uncomfortable.

Arrived at my appointment greeted by a very nice polite doctor Unfortunately, he had none of my medical reports as they’ve not been sent to him and he was double booked on all appointments and my appointment wasn’t one that he knew about

The reminders. With the wealth of reminders, you could never have missed your appointment.

Very reactive. Spent too much time calling for an update

My solicitor is still waiting for the report and they have tried contacting you without success.

My claim was nearly a year ago and still has not been dealt with properly.

Good company

Very quiet reception area, lovely staff.

Made to feel at ease

It would be nice to have been told "why" there was a long delay in getting the specialist report to my solicitor ( fourth report ). The accident happened over three and a half years ago and I had to contact my solicitor, only to find there were problems paying the specialist. This isn't the first time regarding delays.

Helpful and very honest

I had a great experience with Premex. An appointment was scheduled for me and I was given a convenient location not far away from my living place. The doctor which interviewed me , namely Mr. Pascal Liss treated the appointment with professionalism and consideration. The meeting was scheduled for 12:30 but I was contacted and given two windows at 10:30 or 11:30 due to some cancellations which saved me some time. Overall it was a very positive experience and a straight forward process.