Excellent Customer service

Betfair could learn a lot from Betdaq. Genuine customer service, want to help, and straight forward communication.

I have previously made attempts today to revive my lapsed accounts with 2 other online exchanges and the customer service with both companies was horrendous. In contrast, my experience with Betdaq was seamless. The gentleman who dealt with me, John, was extremely polite and helpful. He had the matter sorted in no time at all, for which my thanks. I would recommend this company without hesitation.

When I was trying to find the anti post (exchange market) market for the grand national It was hard to find so I think a lot of other people must have had a similar problem. I think you have revised your minimum stake for big price has recently reduced. This was a very obvious mistake you made and stuck with for several years !!!!!!!! This could have been one of your problems attracting footfall. I am also not sure about the new layout for placing bets. But I am getting used to it. I like to see an obvious similarity when visiting competitor sites, AND not have to constantly learn new things. Hope to use your site more often. Wishing you good luck in the future.

Operator was helpful and patient.

No promotions, liquidity not too good.

Great bookie to use. Allways fair and prompt.

Requested help with withdrawal, sorted within 30 mins. Great personal touch

Great app, easy to use and quick to reply to emails 😊

Great customer service, query dealt without hassle.

Good service

you dealt with my problem so quickly

Ya no permiten las E-wallets para depositar aquí en mi país (PERU) y hacerlo por transferencia es complicado por no decir imposible, sin tutoriales y creyendo que todos los clientes somos expertos en temas bancarios y demás. Los métodos de pago via tarjeta debito no está disponible o al menos a mí no me permiten hacerlo y pues ni modo no encuentro un método para depositar. Horrible mi experiencia con BETDAQ en estos ultimas semanas ya que al principio todo iba de lo más maravilloso.

Offering good advice in a timely manor.

very helpful Bonestine!

An exceptional exchange bookmaker

Great site getting enhanced special s on site now

The company were very quick in formulating a market which I requested.

Excellent Customer Service!!

I answered your email with the answers you asked for on Wednesday. It is now Monday afternoon and you still haven't responded despite 2 reminders from me asking that you do your job.