Courteous professional

My request was dealt with quickly and to my complete satisfaction

The website is rubbish

Easy to use! Love this site

There was an agent available for online chat straight away. I did have IT issues which they tried to help work around. The experience so far is good.

Very helpful customer care staff

Yes great help from chat

Very helpful would highly recommend

Cannot use VPN as I do in literally every other site for my personal protection. 1 star before even getting into it, what a start. Or, I should say, before you REFUSE to let me in despite having proof of address which is what the whole 'verification process' is about. A bunch of clowns. AND you will reply to this review with some sort of bot-generated, automated message, 'we are sorry you feel this way...' BLAH BLAH BLAH, write me a SINCERE reply if you are ever going to reply showing that I am talking to a fkn person on the other side and not a robot, and show that you care even a little bit. Your policies are LAUGHABLE, no wonder you are getting crushed by Betfair, Smarkets and all the other exchanges. Thoughtless policies like this is what I hate about corporate companies, it shows you have the brain of an ape and just follow orders blindly. Even if the person IS outside the UK, WHY DO YOU CARE? YOU WILL EARN MONEY REGARDLESS. IT IS A LOSS-LOSS SITUATION, THE BETTOR LOSES OUT AND YOU LOSE OUT ON COMMISSION YOU IMBECILES. WITH THIS TYPE OF BUSINESS PRACTICES YOU S-H-O-U-L-D BE OUT OF BUSINESS.

I had a new debit card last one expired Austin sorted out the change over so easily. Betdaq lets you either live chat or talk to a real person unlike Betunfair and their chat bots. P P do not want people anymore on their exchange their loss is Betdaq's gain.

Querry sorted, efficiently. Thank you.

good customer service on chat.

Easy and quick to contact. Thanks.

Deposited £500 which didn't get credited. I have emailed them and used their chat a total of 4 times about this and each time they say they will get back and have not. Customer service is appalling. They have taken £500 and won't even talk to me about it.

Good and prompt CA

They cannot be bothered to develop a sensible version of SP. You cannot place a straightforward XSP bet. You need to choose odds & these odds must be within "around 30%" of the current back price, so every punter needs to calculate "around 30%" of current back price before they place a bet. This is crazy. I am happy just to take an XSP when I place a bet. As much as I dislike Betfair, it's no surprise that Betdaq never threatened them and will always remain a minnow in comparison.

Banned from sportsbook for winning

Resolved my issue promptly and were very helpful. Many thanks 👍

I never intended to sign up for this as I was supposed to be doing something else and this appeared instead. I only realised when it was asking for betting limits and bank details that wasn't what I was supposed to be signing up for

Excellent customer service. Great odds Good promotion every week. Recommend