
Stuart Thacker
United Kingdom | 07 December 2019Dealing with Amar for our furniture pack was a pleasure from my initial enquiry until we ordered the products . He was very professional and offered full information about the packs and sent us the brochures by email. Everything was delivered and put into the apartment for our handover without any problems . Excellent service and Amar is a credit to Seven Capital . Thank you . Stuart & David Thacker.

Leeba
Namibia | 04 December 2019I have been dealing with SevenCapital since the beginning of the year and the service I got was of a very high standard. Everyone involved were extremely helpful. Craig in Cape Town, as well as the folks in the UK. Thanks to Amar for the extra effort he has put in to sort out the interior!!

Katherine Hogan
United Arab Emirates | 02 December 2019I have been dealing with Seven Capital for over 3 years now and I am very pleased with the service. Recently, I have dealt with Ria Parveen in relation to my purchase of 109 Albion House with the help of a mortgage provider. Ria gave clear instructions concerning the notice periods and offered full support when an unforeseen challenge arose. I very much appreciate this. Thank you!

Yongli Ge
United Kingdom | 27 November 2019I raised a quality issue of a sofa in my appartment last week, Amar tried his best to find a solution for me. I am very impressed with the speed of response and very happy with the solution provided. I am happy to recommend the interior service of Seven Capital to anyone.

Dulcie
United Kingdom | 25 November 2019I completed on my apartment on Thursday last week and was given a full demonstration of the apartment and facilities by Natalie Howlings (handover team), who was brilliant and very informative. Very good handover experience.

Winfried Stoeckle
Germany | 21 November 2019Great customer service provided by Tania Ebanks. She has been very responsive, solution oriented and made it a hassle free experience!

maia legaspi
United Kingdom | 20 November 2019I recently moved to my flat in Tenby House and noted that some screw caps were missing in the towel heater and a slight dent on the bedside table. I raised the concern immediately and Emma responded quickly. She also helped me understand that furniture is with the agent/owner since they are the ones providing it and that helped me in noting in the inventory I signed for. Thanks Emma :) The contractor who fixed the stuffs was very professional and friendly too, thanks to you Thomas Pettitt :) I realised I couldn't access the feedback form and Tania was there and responded quickly how I can get through. Thanks Tania!!! :) I am happy how responsive the team was, keep it up guys! Hope this will be the same experience for everyone :)

Betty
United Kingdom | 20 November 2019Panel Heater replacement at Kettleworks I reported the issue with my panel heater via Seven Capital's Fixflo system and their aftersales team got in touch with me in due course. Emma Loth assisted with the issue throughout the process. She was always very helpful and kind, and made the necessary arrangements with no delay.

Allison Chinnock
United Kingdom | 20 November 2019Wish everything was as straight forward in life, Team Lauren and Conrad put the friendliness and personal touch into this purchase. The handover was just so easy and everything explained with great details and after pointing a few minor issues, we are very satisfied with the information given and reassured we have a point of contact. Thankyou again Team Lauren & Conrad .... Kindest regards Des & Allison

Akshay
United Kingdom | 19 November 2019Whilst I can relate to a comment on valuation by one contributor below - our overall experience has been good. Ria (Sales process), Amar (Interior & Furnishing), Roshni (Handover), Eve (Letting) have all been very helpful throughout the process - Amar especially with general 'handholding' and advise on suitable furnishing package for the scheme

Bonnie Lam
United Kingdom | 18 November 2019LAUREN MCLEAN, aftersale team. I had a hand over from Lauren, she's very helpful. Good demonstrator , very clear presentation. We found one of the building issues and she help us to handover to the team, hopefully it can sort it out shortly. Many thanks Lauren.

Paul Baker
United Kingdom | 16 November 2019After a long delay we are almost there Delays are to be expected with a development this big. We have been kept well informed and all queries have always been answered quickly. Katie Goad has been very helpful. Leaving messages on my phone when I have been unable to pick up and sorting out our furniture for us. Full marks for Katie

Cai Clarke
United Kingdom | 05 November 2019Before the contract was signed, we couldn’t fault the service that Seven Capital provided. The Sales people were attentive and amenable, albeit, in hindsight, they ensured every query verbal and rarely provided email confirmation or written record of conversations. The property was delivered over six months late with several missed completion dates, all of which were communicated purely due to myself chasing Seven Capital for answers. Even with four weeks overlap on my current property, Seven Capital was not able to hold themselves to a timeline which caused me and my partner move into temporary accommodation for a few weeks. After a long wait, we were very excited to see the property. Unfortunately, Seven Capital's poor standards reared their head again. We were met by a handover agent who knew barely anything about the building and didn't represent a luxury brand in any way. This was promptly followed by being shown that property which has two steel girders across the middle of the living room along with a 3-inch step which were not indicated on the drawings correctly. When going through the sales process these markings were queried and I was told they were nothing to worry about and would not impact the property in any way. Unfortunately, the problems don't end there. Having been in for over three months and we are still experiencing significant issues: Hot water tank leak (which is a common problem due to poor fitting according to the service engineer), Lift outages (with multiple occasions where only 1 of 3 lifts were working) No water bill due to the handover state of the building No electric bill has Seven Capital have still not relinquished the meter to us No bin collections The communication post-sale has been so poor and the level of ownership for problems has been non-existant. As a company that aims itself at investors, Seven Capital tie your money up for long periods of time with zero return on investment while sailing past deadlines without any communication or feedback. I would recommend staying well clear.

Michael Brewer
United Kingdom | 31 October 2019Katie Goad has been extremely helpful in assisting me to organise a furniture pack into a new unit in the Jewellery Quarter in Birmingham. She provided invaluable advice in helping me to get exactly what I wanted as well as some other useful supplementary information on future letting, and all in a personable and efficient way, perfect service.

Helen Godbold-Eade
United Kingdom | 29 October 2019Really excellent customer service from Ria Parveen, in getting the final obstacles removed to achieve completion on my client's apartment! Ria demonstrated attention to detail, a proactive approach, and a genuine desire to help her customer - if my company was hiring right now, I'd be head-hunting this one ;-) NB. This review is purely based on the service received around the completion of my client's property purchase - I can't comment on the quality of the property itself until handover. But well done Ria!

Unixlee
United Kingdom | 24 October 2019Completions dates changed multiple times and won't see my property until I come back to the UK in late Dec, but I can't fault the customer service they provided during the purchase process. Especially thanks to Caitlin and Conrad for keeping me posted all the time. Really looking forward to seeing the final product in late Dec.

Sky2476
Singapore | 24 October 2019This was my first experience with SevenCapital I was weary due to the delays but I am now very happy with the experience. I am pleased with all of SevenCapital and would like to thank Saira and Cunrad for all of their help.

CP Leung
Hong Kong | 23 October 2019I would like to thank you for Ria Parveen to help in coordinating the completion of my apartment recently, so that the procedures can be done smoothly.

Anonymous
United Kingdom | 23 October 2019A huge thank you to Seven Capital for their professional service. A special mention to Katie Goud who was an excellent support throughout the process. She replied to all my queries in a timely manner. Where she wasn’t sure, she looked into the matter and found an answer. Thank you so much also for your support through the after sales.

N Patel
United Kingdom | 22 October 2019I completed on my property 6 plus months ago. Delivery was late, and completions dates changed multiple times but Im happy with the final product. The flat was let out almost instantly with little to no issues to date. Very happy with the purchase and the service provided by Saira - hoping to buy agian soon.