Brilliant service. This is the first time I’ve used HaveBike and would recommend them wholeheartedly. Picked my bike up on the Tuesday following a straightforward online booking process. Bike was serviced the following day during which they checked with me if I was happy to pay for recommended additional work. Bike returned on the Thursday and during the whole process I was kept updated with progress by email. A great outfit

The whole operation is very efficient from booking online through collection, servicing and then return. Thanks

I found Havebike a very professional, efficient & friendly service My only slight criticism was the cost of the additional repairs but otherwise very good!

I normally get my bikes serviced locally and it was time to get my Brompton its first proper service. My local mechanic directed me to a Brompton specialist some way away, which I didn't fancy, and I immediately thought of Havebike, who provide 'to-the-door' service. This was my first experience of using Havebike and was really impressed with how quickly I got booked in, the great service, that everything went to plan, the communication, and the drivers were lovely and courteous. Of course the bike is great and I'd forgotten how nicely it can ride. Havebike made it so easy! I wouldn't hesitate to recommend Havebike.

Totally recommend this company. Had my son’s bike serviced recently and when it was returned he said it was like having a new bike. The collection and return (from my home) were both within the timeframe specified and any queries I had were dealt with really efficiently. All staff I have communicated with have been friendly and helpful. I’ll definitely use havebike every time we have any bike issues. Much better service than any of my local bike shops and no need to even leave home! Excellent.

Great service from collection to drop off

Everything has been v. good. Very helpful; quick responses to queries. Collect and deliver home very efficiently. v. Freindly. All Good! Will recommend.

Wow, having had my bike serviced and repaired I can honestly say it's like having a new bike. My severely neglected bike was booked in for a service and after thorough checks, it was obvious that a lot more work was needed. Havebike talked me through the options and we agreed a package of works that have made my bike safe again but also better than ever to ride. They are knowledgeable, friendly and a joy to deal with after years of trying to find a good bike service company. I will definitely go back and highly recommend them.

Worst experiance not recommended

5stars because I had a great service, and I have been notified along the way while the service have been done, any thing that was need changing I have been notified and agreed…

Good service, bike came back as new

The whole team were responsive and friendly from start to finish. They checked with me to see which parts of the repair / upgrades I did or didn't want them to go ahead with on my Brompton and everything was very clear. The best bit was the customer service. I'd purchased 2 new tyres to fit to the bike, but forgot to hand them to the driver on collection. This wasn't a problem, then next day a local driver was in the area and gave me a call to arrange collection of the tyres. The day after that the bike was dropped off again in brilliant condition and working tip-top. Communication was first class and booking pick-up / drop-off slots was a breeze.

The pick-up and drop-off were friendly and on time, and Havebike kept me abreast of what needed fixing, including the reason for the service taking so long (I think it took more time than usual over Christmas to get a replacement cassette). So unless it falls apart when I resume commuting, I've got no complaints.

Very good service. A bit pricey but no complaint's about that I knew what I was signing up for and the service was very good.

Loved the the service - very convenient and quick. However was so expensive I couldn’t rationalise using them again. I could have bought a brand new high quality bike for what I was charged- £400! Am feeling extremely ripped off.

Overall expensive but you pay for service and convenience. Barbara was extremely accommodating and understanding, during a busy time of year for everyone (December) she was flexible on both collecting and returning the bike. I believe the technician I spoke to was called Mike, he was also very helpful and explained all the bike jargon.

Havebike were really brilliant - clear communication all the way through, fixed some tricky issues, and no more expensive than a normal bike workshop despite coming to collect and redeliver (within days!). Our bike is unusual too - a big electric cargo bike - but that didn’t faze them at all.

Great service - thanks for the hard work!!

Second service with these guys - another top job!

Third bike that I have had serviced at HaveBike. Whilst this one needed the most work and there was (a 3rd party responsible) delay on some of the parts that needed to come in, the HaveBike workshop kept me fully up-to-date on progress and the work that needed doing every step of the way. Bike return was also as smooth as ever - many thanks to Barbara for the excellent timing!