Ezytrac failed to set up my energy account properly when I moved into one of their properties, resulting in invoices being sent to them rather than me. They then repeatedly failed to forward those invoices to me when they received them, leading to extra charges accruing. Finally, they sent them to me 2 years late, several months after I left the property, threatening me with legal action. Their negligence led to extra costs and stress.

Ethan delivered a great service. I am problem free all through the renewal of tenancy.

It was an absolute pleasure dealing with Ethan! Wish she could handle everything to do with Ezytrac as she is streets ahead of all the other staff I’ve dealt with!!

Ethan was very helpful in my tenancy renewal process and answered all my questions and concerns.

Ethan managed to negotiate an increase in rent for me in quick timing. Much appreciated.

Been renting with Ezytrac 7 years can’t thank jack enough for all his help definitely put tenants care first. Brilliant service.

Ethan has been helping me with the contract renewal of my tenant and helped to close it promptly. Thanks!

Great Communications, quick email response from Ethan during the tenancy renewal process. Thank you Ethan.

Prompt response.

Ethan's response has been prompt and efficient and clear.

I have been very impressed by the excellent standard of service I have received from Ethan. He has been helpful and supportive with renewing our lease. Professional and conscientious at all times. Thank you for the help!

Quick and efficient

absolutely disgusting housing agency. Very poor responses throughout my tenancy, do not pick up the phone, do not arrange repairs in a timely fashion. have still not returned my deposit 3 months after ending tenancy. Going through courts now.

Declan has been amazing in helping us with any questions or issues especially since this is our first time living independently without a parent. His responses are always very fast too! Thank you.

Ethan from the Ezytrac team has been extremely helpful with the contract renewal process.

Happy to give a nice feedback

The Company explained clearly the situation of the rental market and advice that the rent should be higher but not according to the market demand due to current situation, Tenant may have an option to look around for some others alternative rather then conform to the Landlord demand rent rate

Very helpful and responsive with helping me complete

Our agent was professional and responsive during the rental increase negotiations with our landlord. We appreciated their quick and efficient communications in this area.

I wanted to rent a property in Wakefield, a guy called Declan contacted me and demanded a holding deposit. I paid, then he went silent and refused to respond to any communication. 2 days later he told me I had failed their credit check and the deposit was not refundable? Then to make things worse, I phoned an was told I failed an Identity check even though I supplied my British passport and driving licence! The reference agency Goodlord contacted me 2 days after they said I failed and asked for more documents so they can complete their checks.