Had positive experience with the company and Luna was very helpful with any questions I had. The quick turnaround and quick responses were very appreciated :)

Thank you Regan for sorting my queries efficiently . Your help was massively appreciated 💙

Great help, all issues answered

Regan was extremely helpful all throughout.

Caroline Bevis is always helpful, positive and nice. Thanks a lot.

I received a court summons to me for non-payment of council tax. This was from almost a year ago. From my records it appeared that Ezytrac had paid this on my behalf at the time. I emailed Sheila with the information I could find and by the next morning she had confirmed that there was no outstanding balance and the council had made a mistake. The summons was cancelled. Thank you for promptly resolving an issue which could have caused me a lot of stress!

Mr.Declan is very helpful and professional in dealing. He's always trying to solve your problem and find a solution as well. He's responding rapidly to our inquiries. It was a nice experience with Ezytrac Property management.

Stopped responding to emails once I'd began paying rent. Haven't informed me about any remedial work and ended up with tradesmen turning up while I'm away at work.

Sheila Mae @ Ezytrac provided an excellent service. She was prompt in responding to the query and resolved the issue professionally.

Awful. They didn't pass certain invoices to me until I was threatened with debt recovery action and then refused to admit wrongdoing or remedy it. Everything you ask them to do is met with delays and arguments. Sometimes you don't even get a response. They did exactly the same thing to my brother too. Such a shame because Gladfish, their sister company, are very good when selling you good value properties, but Ezytrac ruin it by the way they treat their property management customers.

Timeously assistance on maintenance issue.

Upon visiting the property 5 Brakenhill Mews. I sent in acceptance email. I was very pleased within a short few mins got a reply back over phone call. Went through with me with all the details and explaining the next step. Very helpfull Very polite And very professional Thanks Faisal

Ethan was very helpful in negotiating my renewal. Thank you.

Lenka was very helpfull and she gave me all the information about the property.

Used the website for rental application - application form is straightforward and easy to fill out, we didn’t have any technical issues when filling out everything. The agent was very prompt in processing our application and sent it out to the landlord very timely. Overall very satisfied with the service so far.

Very quick and helpful

Ethan was very helpful at every turn, I was always kept informed during the rent appraisal process. A Very professional person to work with.

Prompt and comprehensive feedback from Sheila Mae re. a small issue with my property - I'm used to this level of service from Ezytrac by now :)

Excellent communication skills . Friendly and easy to relate to

I recently got my deposit back after leaving a rented property. On first instant after reading the checkout report I thought I'd lose about 80% of it but with the help of Jennie, some common sense & negotiating with the landlord I got most of it back. A 5 star review is my way to say thank you.