I was previously really disappointed when my last property manager left, but I must say, Luna has completely surprised me (in a good way). Luna has managed to take over management really seamlessly, and she's super friendly, approachable and has great communication skills. I am thoroughly enjoying working with Luna and I hope this will continue on in the longer term!

Absolutely appalling service. How this company claims to have a 4.4 review on trust pilot is very interesting. Such as a review from one of their contractors on 26th April saying they have rented for 3 years through this company gives you an idea of how they operate. PLEASE think very carefully before you entrust this company to do any work for you as a landlord. They do not manage they make your life even harder. You get what you pay for! They don't respond to emails, phone calls or requests and their contractor fees are phenomenally expensive. Go else where you will thank me for this !!!

One of the worst company's I have ever dealt with , There customer services well they have none all they do is say Oh I will send the contractor when they are free or I will send the quote waiting on the landlord 3 weeks with no hot water before it was sorted and I have 2 children then they damaged all the floor and did not repair it, If you want to rent a home stay away from this company, I would not waste my time all they cause is stress. And believe me your the one that has to keep calling and chasing them.

Sab was polite and listened to my request for details of the flat I have just bought, which was previously let through you. She then provided the information requested with timely efficiency. Although she is probably too young to understand how meter readings are taken by both vendor and seller at completion of a purchase, she took on board my explanation as to why contacting the Electricity provider would not help me to agree a final reading.

This company is unable to fix a boiler in our apartment for 1.5 months now. All this time we live with cold water only. On their side, no one cares, they do not reach out protectively, we have to call them and remind about our issue. Do not use them of your are looking for a good management company.

Luna is very helpful and quick in answering my queries as a new tenant whenever I have questions

Sab was a great help during our process of renting our first apartment. Helped with anything I asked and helped make the process very smoothly

Declan is super patient and responsible, always co-ordinating check in times to suit my schedule, which was a great convenience.

Luna manages my property and her communication has been prompt and clear . She’s obtained access from tenants well before end of tenancy , then got the marketing pics and advertised the property ahead of time to ensure tenancy is seamless and there’s very little vacancy period .

Luna was very helpful in sourcing a good tenant for our apartment. Came back to us on a timely basis to help us decide. Great job Luna!

Initially there were issues with getting my tenancy agreement going! Chris was extremely helpful, his communication was great and overall kind and understanding. Additionally, Sab at Ezytrac has also been helpful to me and pointing me into the right direction and a lovely woman!

Ethan was very helpful and communicated well. Good result achieved

Declan has been super helpful, he has been on hand and has answered all of our queries and questions very promptly. Huge thank you to him.

Good communication and always willing to provide the correct info and will go above and beyond to make sure that moving home is stress free and hassle free

I wrote a very negative review of Ezytrac about 15 months ago, at a time when the vast majority of reviews were similarly negative. By an extraordinary coincidence, 17 very positive 5 star reviews suddenly appeared in around 3 days from 25th April 2022. Clearly a case of making up reviews to outweigh the bad ones. How come I'm not surprised!

I would like to express my gratitude to Ezytrac and a special mention to Luna (property manager). Their dedication to delivering outstanding property management services has made my experience as a tenant for the last 6 years truly remarkable. Luna’s professionalism, efficiency and dedication to providing an exceptional service has always been reflected in her interactions with me and has contributed significantly to the positive experience I’ve had under Ezytrac’s management :) To anyone seeking a seamless and stress-free property management experience I highly recommend Ezytrac! Thank you once again!

Very poor service , personally would rather be on the streets than use them , Slow to react to calls and emails Dealt poorly with repair requests . Then charge ridiculous amounts to replace items that weren’t missing

I will use this other review as my own as my experience is exactly the same. I’m still waiting for my deposit since 30/06!! They manage to respond to emails when it's time to renew the tenancy, or raise the rent, but they somehow can't figure out how to do it for maintenance issues, and they blame tenants for existing damage that's been documented on the inventory.

They manage to respond to emails when it's time to renew the tenancy, or raise the rent, but they somehow can't figure out how to do it for maintenance issues, and they blame tenants for existing damage that's been documented on the inventory. Quite pathetic. Update: We were evicted because the landlord was selling the property. Ezytrac dragged us through deposit protection arbitration for no reason (they are illiterate and unable to compare two documents), wasting our time. Of course, their claim to our deposit was unsuccessful. Trash. Avoid at all costs.

Terrible management company. Avoid at all costs. Terrible experience for landlords and tenants