Very helpful in providing information regarding the services I was enquiring about. Came and took our bags away when they said they would, very efficient service.

very quick easy service from Deborah Blood

We have used a few document shredding companies in the past. I saw one of the shred it lorries locally and called them. Instant response from a human being and we agreed a price and date. We paid in advance and were sent a number of bags to put papers in. The driver who turned up last Thursday was super helpful and cheerful...always a plus. Even had a mail from the sales director prior to the pick up. Great service .

Chloe Lawler provided amazing quick service!

From start to finish, bags were delivered very efficiently, booking an adhoc pickup with Bobby was quick and easy and the shredding on site was very quickly done. All in all, would highly recommend.

Top service. Bobby in particular is great, always easy to get hold of and minimum fuss. Perfect thanks

Chloe Lawler was very helpful in assisting us gain access to our Shred-It cabinet, with a document in it that we need to recover quickly. She was also very quick in emailing me information and changed over our contact details with no hassle.

Prompt, efficient and helpful. I am not a fan of any autorenew clauses so got them to remove this from our agreement but other than that cannot fault them.

Bobby has been helping me with my recent order and has been great, always takes my calls and has been very helpful and patient.

Great customer service from Chloe Lawler, answered the query and followed up promptly with an email. many thanks

Wonderful customer service from Deborah Blood who was professional, extremely helpful and very pleasant. She followed our phone call up with an email with all the details in that we had discussed. Thank you very much Deborah, it was a pleasure to speak to you too.

Provided excellent service for the enormous amounts of shredding we required as we were moving premises

Very good and speedy customer service from Louise Preston.

I spoke with Deborah Blood today and she has excellent telephone manners, she is articulate, polite, and very helpful. Well done!

Ashely has been amazing, all of my requests were done straight away, with no issues!!

Communication was the big issue. The boxes of paper were to be picked from a company that had been storing them for our company and it was 40 minutes away. This was explained to the first person who took the order that the company warehouse would not be manned until 9am. The first person said that the pick up would be 8am and if we did not take that it would be another 4 week before another time. He advised to phone in the morning to see what time the driver would be there. I pleaded with the director to get a person to the warehouse for 8.30am. I received two confirmation by email from two different people one advised the pick would start at 8am - 12 and the other 8.30am-12. So I phoned 2 minutes past 8am but the office didn't open until 8.30 - by the way you advertise a 24 hour service. I phoned 8.32 and was told our driver was on his way to the warehouse as we were the first pickup. We rushed there, no driver. I phoned three times more until we got a person from the office that gives the drivers there schedule and he had taken on himself without communicating with the ladies support team office, to look up the opening hours of the warehouse which was 9am -3pm and diverted the driver to two other places so he did not arrive until 10.50am. So all the time we were phoning the support team office, they were telling us he was on his way, he was not. I put the blame solely at the feet of the person in the office of the allocations - does he not like to share information. I commend one of the ladies in the support team office who patiently listened to my ranting as I was so angry and cold. Does your Company think that other people are just as busy?

We opened an account in 2016 and recently needed to reduce the frequency of collections but have been unable to reach a compromise. We are now another victim of the automatic renewal clause in the small print of the agreement, which cannot be terminated before October 2024.

was quick and easy to book, 2nd time using them

Prompt and efficient service; would definitely use again

We have units from Shred-It across a number of sites and with the excellent service we've had this week, we'll never change that. I dealt with Lewis W regarding a stressful situation and he made the whole process SO easy, he saved me a lot of time and money and he was thoroughly polite to boot. Thanks again, Lewis - you're an asset to Shred-It!!