
Cloda Durand
Ireland | 27 February 2025I had the pleasure of dealing with Gary in Waterford. A kitchen is something you only need to buy once so I went in with zero experience, he was so kind and patient. We talked through every option, he tried to make all my ideas work in the space. He called around the day before and the day of installation to make sure I was happy. He offered his time to talk to the electrician to make sure the connection points went exactly where they were supposed to. They really went above and beyond. The kitchen itself is everything I imagined, it looks great and feels sturdy. I changed my mind about the handle placement and they sent John out (John is GREAT) he had them moved in 10 minutes, with no request to too small, or treated as small. I don't think I'll ever have to buy a kitchen again so I'm really glad my one experience with it was the experience I had with Kitchen World. Great bunch of lads!

Keira Griffin
Ireland | 26 February 2025I worked with John in Kitchen World Waterford. I was under time pressure with my kitchen due to issues with the builder and a previous kitchen fitter. John was very helpful and listened to what I wanted in my kitchen. He also done as much as he could to make sure my kitchen was fitted for Christmas. Unfortunately the final fixing of the kitchen for the fillers did not go well. The work was poor quality and ruined the overall finish of the kitchen. John was very professional to deal with when I contacted him about it. A different kitchen fitter was arranged to redo the fillers and I am happy with the final finish. A couple of doors had to be replaced and there is a slight difference in the shade of these doors from being produced in a different batch but only I notice it. Overall I would recommend Kitchen World and found John and William really good to deal with.

Mark Garvie
Ireland | 16 February 2025This company started off great at the planning stage with Sinead who has now left the company. I was warned that they had some bad fitters by their own staff and promised that I would get the one and only good fitter. Date was booked for delivery and full payment taken. Week before the date gets changed by a day putting out my time booked off work and the crew booked to do the electrics. Fitters arrive and are rude and argumentative over the plans and my requests. Not impressed that my apartment isn't the large spaces they usually have. Fitting took an extra 5 hours compared to the time given. Kitchen was supplied with no rubber seals for the sink so I had to go get sealant or they were not going to fit it and don't bring their own sealant. Fitting complete to his standards and not mine also refusing to complete something discussed with the planner. They left leaving boxes of rubbish and piles of saw dust. Spare planks of wood and their cigarette packets. He used a mini leaf blower to blow dust from the kitchen so he could take photos to say he did a perfect job leaving the rest of my apartment now covered in dust. I check the kitchen. 1 drawer damaged. 1 upright damaged. Glue left on work top. Work top not fitted square to the unit. Blue marker used to cover up cut ends that should have been returned ends. No sealant used to seal worktop wall edge. List goes on. Email sent to Martin at Swords who seemed not bothered and they would fix it some time attitude. Eventually had to contact HQ they Agree to send out another fitter as I refuse to have same guys back. New drawer sent out which is damaged. List of corrections to be made and fitter agrees that faults were bad fitting mistakes. Next drawer front come made incorrectly. So it takes 4 attempts to get correct drawer with 3 extra days taken off work. Told by HQ that they pride themselves on perfect kitchens and don't usually give out compensation but will come see kitchen and has ignored any emails since the drawer got fixed. I'm left with a damaged end panel and badly fitted worktop and blue marker on raw cut ends but they believe this is a perfect kitchen. It's taken over 6 months to get to this stage. Worst thing is they know their fitters are crap but still send them to ruin your kitchen. Would never be able to recommend.

Kevin Keogh
Ireland | 13 February 2025We had the pleasure of dealing with Michelle at the long mile road branch. From the very start her knowledge and expertise helped us design our perfect kitchen. Her industry knowledge helped us add features to our kitchen that we didn’t even know were available, we are delighted with the finished product. Also to add that the kitchen installer Alan was brilliant too, his carpentry work and attention to detail was very impressive. I’d recommend anyone to use Kitchenworld for their new kitchen.

Alice Smith
Ireland | 09 February 2025Patricia was dealing with us, she was very helpful, came up with ideas straight away when we had requests to change something in kitchen furniture. She is a real professional. We were always welcome in store, all my emails were replied shortly, all of my calls were answered. Everything was effective, accurate. This company is focusing on customer not just a money making machine. Love our kitchen furniture.

Barbara Ward
Ireland | 07 February 2025Delighted with my new kitcen which I got through Kitchen World, Finglas. Shannen there was extremely helpful thoughout the installation, fitting and even with queries I had post installation. Including a number of iterations of the design while decided. The surveyor and fitters were also very pleasant to deal with. A great experience all round.

Name
Ireland | 05 February 2025A disappointing experience all round. This company want full payment before they will even deliver the units. But It was my experience that once they got this, their customer service went downhill. They did not deliver on time, did not meet the installation times they promised, did not install to the agreed design and some of the materials were damaged when they were fitted. A frustrating and disappointing experience all together. Not value for money in my opinion.

Simon Monds
Ireland | 22 January 2025We are delighted with our new kitchen and the service we received from kitchenworld. Devin (Longmile Road) was creative in his solutions and suggestions, and patient as we made small adjustments. The result is that our kitchen is finally a space that our family love to spend time in.

Gisela Hickey
Ireland | 13 January 2025Our kitchen, utility, wardrobes, and office were designed by John Grace in the Waterford office. We can't recommend him highly enough for all his professionalism, commitment, (patience to design so many rooms for us!) and friendliness. He even had all different options ready for our appointment which greatly speeded all the designs. John was fantastic to deal with and guided us throughout all the process from design, minor changes due to survey from electric fix and gabble ceilings, all the way to fitting. The end result exceeded our expectations, we're very happy with all our rooms. We appreciate also the job carried out by the fitter Graeme and Patricia in Signature Space for quartz countertops. They were all amazing to deal with, thank you.

Carmel O
Ireland | 09 January 2025Shirley from Kitchen World Cork was so professional, providing fantastic ideas etc. Our kitchen retrofit was complicated but in fairness she managed to include everything on the "wish list" . Her patience and efficiency in meeting all the timelines were impressive. Kevin the fitter was very thorough, Punctual and professional. Overall Kitchen World Cork were a pleasure to deal with.

sarah coyne
Ireland | 07 January 2025We dealt with Lianne from Kitchen world on the Long Mile Road. Lianne provided excellent service from start to finish, so helpful and knowledgeable with the kitchen design. Helped us manage our budget throughout the proces. Alan fitted our kitchen and was an absolute gent. We are delighted with our new kitchen, with how easy the process was and with the after sales service so far. To top it off we felt we got a lot of kitchen for our budget! We would highly recommend Lianne and Alan from Kitchen world.

Customer
Ireland | 19 December 2024I highly recommend John in Kitchenworld Waterford. I provided some details on the initial email and on the first meeting John had designs drawn up ready to view. He made the design process very straightforward and pleasant. From initial concept to final design I found John to be knowledgeable, patient and honest. He has helped make a dream kitchen a reality. As a side note I found the pricing process upfront and fair, there were no hidden costs or extras. No change big or small was ever an issue and John’s knowledge was invaluable. I found all the staff of Kitchenworld to be knowledgeable, helpful and friendly.

Customer
Ireland | 16 December 2024We returned to Kitchenworld as previous happy customers and were provided with a five star service again by the team in the Longmile Road store. Michelle our kitchen designer met us multiple times to guide us through our design. Michelle was a pleasure to deal with, made excellent suggestions for improvement to our original concept and worked within our budget to arrive at a fantastic final product. The store manager Larry was also extremely helpful. Our fitter Glenn was very pleasant and his workmanship was high quality. We had one tiny scuff on one of our cabinet doors that was instantly spotted by Glenn and Larry and replaced at their suggestion without any fuss whatsoever. We aim to return for wardrobes in a few months!

MR F
Ireland | 07 December 2024I recently had my dream kitchen installed by Kitchen World Dungarvan. From the Design to the Installation everything went smoothly and I would highly recommend this company for it's great design and excellent customer service from start to finish.

Linda doyle
Ireland | 06 December 2024Thanks to Michelle in longmile road we got the kitchen of our dreams from start to finish the we’re so professional and helpful, Tony was our fitter and went out of his way to help us if an unforeseen problem arose. I would highly recommend kitchen world Linda and paddy Doyle

Eitvydas
Ireland | 05 December 2024Kitchenworld are amazing in throwing promises, however not able to keep them. The whole project from placing order for really simple kitchen took 13 months. Head office staff keep ordering wrong units, we had fitters in our house 6 times trying to complete the project. All staff here are completely unprofessional and my recommendation is to avoid this company at all cost.

Áine
Ireland | 28 November 2024We got outstanding service from John in Waterford, and a big shout out too to Gary who initiated our order. They had great design ideas. Nothing was any trouble. I really got a bespoke kitchen because they accommodated all my requests for the nooks and crannies. Our fitter, Chris, was great too. The kitchen arrived quickly and was exactly what we ordered. Highly recommended!

CM
Ireland | 21 November 2024We designed our new kitchen with John at the Waterford branch this year, from start to finish the customer service experience was exceptional, each meeting was straightforward and we were able to select a kitchen which suited our home and budget with plenty of choice and options. Kitchen has been installed and we are delighted with the end result, any minor issues post fitting have been dealt with quickly. I would highly recommend this team and John in particular to anyone thinking about a kitchen redesign or update.

Michael Byrne
Ireland | 20 November 2024I had an excellent experience with Kitchen World in Waterford. Gary did a fantastic job designing my kitchen, incorporating all the features I wanted and ensuring the layout was right. Richard handled the installation with remarkable precision, paying close attention to every detail, from levels to cuts. His meticulous work stands out. From ordering to install, things were very quick. I’m absolutely delighted with the finished kitchen.

annmarie
Ireland | 18 November 2024from initial consultation with sarah in dungarvan to design to fitting the whole process was simple and seamless our budget and needs were taking into account