Nustay

Nyhavn 43B, 1051, Copenhagen, DK
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3.00
Based on 811 Reviews

5

48.95%

4

6.29%

3

2.84%

2

1.97%

1

39.95%
About Nustay

At Nustay you get the lowest hotel rates in the world and the best hotel experience, because we match you with hotels that fit your preferences and desires. We are able to do this by analyzing Big Data, and we are very good at it.

Contact Info

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Fenn
United States | 05 August 2019

Easy to use! Great that taxes are included in pricing. Hotel had not received our reservation, but I had the confirmation code so that helped!

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MPagano
United States | 05 August 2019

Description said King Suite. Got a confirmation on our room. Went to check in and Resort didn’t offer such a room. Got a room with two double beds. Resort was over booked and we almost didn’t get a room. The resort was great. Wouldn’t trust the site to use it again. Too many other choices.

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Andrew
New Zealand | 05 August 2019

Was smooth and easy platform to use. Only issue was in my haste to make the booking I made it for Sunday night, not Saturday!

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Tahnya Fatima
Canada | 05 August 2019

In response to the company's response below - you shouldn't send an email confirming the order and process the payment if you haven't actually booked the room. It's very confusing and no other travel site does that. I didn't get the follow up emails until I reached the hotel. --- Terrible. They confirmed our order and we drove 3 hrs to the hotel only to find out the room was not booked. Then we get a an email from Nustay they didn't confirm the room with the hotel eventhough they processed the amount and said the order was confirmed. Wow what an unreliable company. Be very careful. Never happens w expedia or other reputable sites.

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customer
United States | 04 August 2019

I loved the service and the employees was awesome ! Tad bit expensive though

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aeiou678
United States | 04 August 2019

I have tried to book multiple times via Nustay, routed through the Google Maps hotel search. However, on FOUR different occasions (I have screen shots as proof), the price that was quoted ends up CHANGED and the new "updated" increased price when I am trying to check out is often hundreds of dollars higher. This is AFTER I enter credit card information and my email information. I end up declining this price. I am incredibly suspicious their deals are a scam to get information from us. Even more concerning, they try to flag the negative reviews from people who this also happened to who DON'T end up booking the hotel so others are not aware of this disturbing practice. Will be reporting to BBB.

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customer
United States | 04 August 2019

It was a clean hotel with basic amenities, including air conditioning and bathrooms in each room. There were apples at the front desk, which was a nice touch.

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Customer
United States | 03 August 2019

Nustay was quick and easy booking a last minute needed room. The site saved me $30 over what my friends paid for the same room at the same booking time. Thanks

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customer
Switzerland | 03 August 2019

It’s great and very easy to book. Got the best price for my luxury stay.

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customer
United Arab Emirates | 03 August 2019

I had good excellent experience WITH NUSTAY..Thanks to crew members...Best of luck

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Felipe Rr
Panama | 03 August 2019

Excelente página web para reservar tus hoteles fácil y rápido!

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customer
United States | 03 August 2019

Piece of crap place.

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Felipe
Panama | 03 August 2019

La mejor página web de reservas ! En la web muy rápida y eficaz en la interface

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Chizara Ogbonna
United Kingdom | 03 August 2019

I made a reservation last night, done a 2 hour journey to Jury's Inn Oxford only to be told that I have no reservation and there is no contact phone number for this company. I am standing at the lobby, stranded, helpless on my birthday. This is rather cruel. Can you possibly respond to my email pls?

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phyllis
United States | 02 August 2019

Making the reservation was so easy but we don't understand why the charges are already on our credit card account. Whenever we have made reservations at other hotels, the charge does not come until we have completed the stay. Something doesn't seem right when we already are being charged for a stay in the middle of October.

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Mr. J.
United Kingdom | 02 August 2019

Very happy with the service I received

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customer
France | 02 August 2019

c'est le meilleur site que j ai jamais vu.

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customer
United States | 02 August 2019

There was an ease in booking and everything turned out perfect!

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customer
United States | 02 August 2019

My stay at the Red Roof was very pleasant, and I was able to get the rate $20 lower a night by booking with Nustay. The booking process with Nustay was very easy and efficient, and when I arrived the clerk had the paperwork ready. The hotel was very clean and staff were friendly. The room was remodeled, and the AC was cold and not too noisy. My only complaint was the remote to the tv was missing the back, and the freaking batteries kept falling out lol. Overall great value.

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customer
United States | 02 August 2019

Great experience. Great customer service.

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