Britelite Windows

Britelite House, Bircholt Road, Maidstone, Kent, ME15 9XY, GB
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4.50
Based on 765 Reviews

5

68.76%

4

12.81%

3

4.44%

2

4.31%

1

9.67%
About Britelite Windows

For over 50 years it has been Britelite’s policy to be open and honest with every customer. That is why we offer our lowest price ‘first time – every time’ with no hidden extras, and why our price always includes VAT and fitting. We have installed literally hundreds of thousands of windows throughout the South East and we believe our Triple ‘A’ rated service is simply the finest available. The quality of our installations is consistently excellent; every single one of our fitters has the BSI Kitemark for the installation of windows and doors. We are proud to call them fine ambassadors for the company, who will treat you and your home with total respect. Whilst everyone at our company tries their level best to satisfy customers, we are only human and on rare occasions things go wrong. Rest assured, though, that if this happens we put it right as quickly as possible. If you are unhappy with any aspect of the installation carried out by Britelite, we will arrange a visit by a senior manager within 48 hours of your complaint being received.

Contact Info

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Customer
United Kingdom | 24 September 2024

No pushy salesperson or endless follow up calls but Andrew gave me the time and advice needed. Really friendly and professional team and high quality products and installation. Fast, professional and friendly. I love my new conservatory. The plastering and finishing was excellent.

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Ali
United Kingdom | 23 September 2024

Great experience dealing with Britelite Windows, spoke to many other window compines beforehand but these guys are very straightforward when it comes to choosing windows. Nick in sales made the whole purchase so easy with such a good price. when it came to measuring and installing the windows they were all done on time as we were told. one Window had defect and they came back after 3 weeks to replace which was very quick. I will be purchasing more windows from them again. highly recommend these guys. Thanks Nick and thank you Carl for the great installation job

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Debbie Relph
United Kingdom | 23 September 2024

Overall the company were very good

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Pauline
United Kingdom | 20 September 2024

Lambi and his colleague were very polite , very tidy and very quick . Would definitely recommend to others . Windows look amazing , I am very happy with the work that has been completed . Great work

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Mrs Hurn
United Kingdom | 19 September 2024

Most of the work was done to an excellent standard. Snagging issues were eventually sorted with the exception of when the wall was taken out for the bifold doors, the skirting board was cut straight down not allowing for the replacement skirting to be mitred, also left for customer to replace, not particularly happy with that, but on the whole good work. Happy with conservatory & outdoor cladding.

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lydia charles
United Kingdom | 18 September 2024

The workmen was very professional. We especially like their neatness and the way they live the property clean and tidy

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Preslav Tonkov
United Kingdom | 17 September 2024

Geoff was friendly, diligent and extremely fast. The work was done to the highest level possible. 10/10.

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M DEMETRIOU
United Kingdom | 16 September 2024

Geoff came to finish off some remedial work following installation of a new flat fibre glass roof bifold doors and windows at the back of my property. Geoff arrived early in the morning keen to start the work. His work was outstanding and he was friendly, polite and very knowledgeable giving me extra advice . I cannot recommend him highly enough- he is an excellent worker and extremely professional Geoff is a great example of professionalism and he was extremely neat and tidy. He was able to finish the temidial work to a very high standard and I am sure is greatly valued by Britelite.

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Elizabeth Rowland-Hill
United Kingdom | 16 September 2024

The whole experience was very satisfactory, from ordering to fitting. The fitter arrived on time, worked hard all day. He left everything tidy and well finished. I would certainly recommend this company very highly.

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tracy Wibberley
United Kingdom | 14 September 2024

Amazing service from Geoff the fitter Top class professional service and throughly lovely chap

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John M
United Kingdom | 14 September 2024

Every thing went to plan as arranged, from initial contact to survey to fitting. Well done!

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michael reynolds
United Kingdom | 13 September 2024

Very happy with everything the installation person Phil was great. I must admit I was a bit concerned at first more to do with the price we paid which was lower than other quotes we had. But everything was great lovely job and great windows and doors really happy

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customer
United Kingdom | 12 September 2024

It was not a problem for you to change the style of the door, one week on from first consultation, when requested. Quick efficient service. Very polite and friendly fitters on the day. Very happy! Thank you.

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Titilayo
United Kingdom | 12 September 2024

Thanks to Britelite for carrying out our installation of our double glazing windows. The service was swift despite one worker going sick, the one remaining worked his socks off, was polite, helpful and all you want in a worksman. The sales person was OK however I had a thing with him as he swapped companies. He was professional about this and the surveyor was quite thorough. Highly recommended service. First time that I'm not hearing the noise from outside- sweet sleep on our 1st night of new windows.

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VW ownwer
United Kingdom | 12 September 2024

Quick, clean installation. A few very minor snagging bits which they rectified fairly quickly. I would use this company again.

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Stewart
United Kingdom | 11 September 2024

We were really impressed with Britelite. Their communication was great, from the initial quote and survey of our conservatory construction, to the building schedule. All of the workers at our house were polite and respectful and they worked very hard to get the job done quickly and efficiently. We wouldn’t hesitate to recommend Britelite.

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Mr Wingett
United Kingdom | 10 September 2024

What a Con! My windows and doors were fitted one and a half years ago and we now have a problem with the springs in the back door that allows the handle to function properly. They need replacing. The springs are covered under the warranty but they want £120 to come and fit them. Having questioned Britelite regarding this, they sent me a section from the guarantee contract, as follows: MOVING PARTS AND LOCKING MECHANISMS For a period of ten years the Company guarantees to replace at no cost any faulty moving part or locking mechanisms. For the first twelve months of the guarantee the Company will install replacement items without charge, after that replacement parts will be posted free of charge or a chargeable engineer's appointment made. This will be upheld provided the two conditions above are complied with. Adjustments to doors are Free of Charge for the first 12 months of the installation, after this a chargeable engineers appointment will be made. The springs cost very little and so Britelite are earning a good profit from defective parts. In other words, their £120 charge to fit the springs in effect pays for the parts and earns them a profit. This basically makes the guarantee not worth the paper it is written on. BE WARNED!

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customer
United Kingdom | 09 September 2024

All went very well. No problems at all

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Parvinder Kalra
United Kingdom | 09 September 2024

Excellent quality, Fantastic installation team. Delivery dates as committed. Highly recommended if you are looking to replace your house windows

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Hani Yacoub
United Kingdom | 09 September 2024

Britelight did a good job for me on my double glazed windows and finished it professionally fast and clean thank you all at Britelight and also to Mike and Ben who did the job 🙂

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