Easy to accomplish, Happy with results.

Sam and the other guy I talked to were so nice and talked me through what I needed to do.I’am 76 so they were so good giving me a chance to find what I needed to fix the problem.Thank you so much,Glenda Dickens

We did have some difficulty getting set up, for some reason it took some time but everyone I had dealings with were so nice and patient and explained things so well it was a pleasure doing business with them.

I've only been a member for a short time. Any questions or concerns have been address quickly. It's also nice they call back and actually answer the phone with out spending hours with a robot. So far so good. Hope it remains that way.

GOOD SERVICE

Community phone has an awful product. I have called multiple times to get things corrected and they say they will fix but they do not follow through. My elderly parents have a voicemail that they set up the still says the caller has reached a different number than the one dialed. Added an international option was a nightmare and still does not work with the new SIM card.

The signal in my area was not strong enough to give us acceptable phone service. People were great and certainly tried their best to make it work, but it wasn’t possible. Update: Mark called me today to say they are updating their services in my area and reception will be much improved soon. He’s also working on expediting my deposit refund. Nice guy and company.

Quick honest response to our question!

Too long of hold time. We were on the phone for 40 minutes before someone came on the call to help.

short hold time to speak with someone, fast answer

Third time calling about issues with our phone. Have not received call back as promised twice.

Great job and I will recommend the service to others

I feel "gun shy" about giving a good rating because we've had nothing but problems ever since we signed up with your service...That was back in January or February 2024 and here it's August. If this were YOU, how would you rate it???

Good service

Helpful, friendly and informative

I love community phone because of their service and pay

A person answered the phone initially. I was able to get my questions answered and move forward to service. I have an equipment issue after pkg was received and I was able again to reach a person to help me solve the problem. The Community Phone team has stayed with me for complete resolution

Phone won’t receive calls from Verizon cellphones. Made 5 calls to service reps. Can’t fix. Worthless. Prepaid for a year. Will be asking for a full refund.

Just didn't work at this location or in our home. Gave it 10 months. Had to reset it continuously, and still was 80% inoperable

The representative I talked to was very polite and very helpful. Thank him for me.