Had problems making calls I had a good person tell me what to do and they did their part to fix problems

The given phone number was answered in a reasonable time and the agent solved the issue very professionally.

We were very pleased with the ease of transitioning to Community Phone Service!!

I had the service for a few years but my husband thought it was too expensive. He found another company and we cancelled the service and asked for our telephone no which we have had for 24 years. After numerous calls Community assured me the other company could obtain my no. My.new company has asked numerous times and still no number or response. The reps for Community are not properly trained and. Will give you a headache if you cancel.

THANKS PROBLEM RESOLVED

I enjoy your service, less telemarketing calls on my home phone number. Really Community phone is great.

Everyone I talked to on the phone was very pleasant & helpful. Wait times were within reason. Unfortunately, after many many tries, the phone just did not work. Very frustrating and, under those circumstances, very expensive.

Very professional and helpful

Service was great

The person was great

I live in the country had alot of beeping calls

An excellent service. Helpful staff and very good results. Than you!

I am medically housebound; my wife must use a cane. 1. My Callers got a message: “This line is unavailable. Leave a message at the tone and hang-up.” 2. Had to use my cell phone to call your agent. Agent said I must go to Community Phone Base Station (CPBS) and de-power it. I asked agent if they could reset by a remote command; she said YES, NEXT TIME! This is second problem where service is deprived!!!!

Chuck helped get the phone working. Issue with how T- Mobile handled spam calls

David was very helpful setting up the account. The unit arrived in the planned time. Just 24 hours and I should be changed over from Clear Rate and on to having a functioning phone again. So far, so good. Thanks.

The attendants were excellent. Great service, polite, helpful

was informative and easy. Spent a lot of time and answered all questions

Very friendly, helpful and informative.

There was a major problem but it was handled in a friendly manner. The customer service gets a 4 and a half out of 5. Only because it took writing a bad review to get the answers I needed in a friendly manner, my only advise would be watch who you hire for answering the phone. All but one person has been wonderful. Thank you for your quick response to my complaint here. And please remember, your customer has dementia and can NOT make decisions about this account. Thank you for your continued attention to this matter.

THE GREAT THINK ABOUT COMMUNITY PHONE IS WHEN YOU HAVE AN ISSUE YOU CAN GET A CUSTOMER TECH PERSON ON THE PHONE TO HELP SOLVE THE PROBLEM INSTEAD OF DOING EVERYTHING ON LINE THROUGH A COMPUTER-- THEIR CUSTOMER SERVICE IS GREAT AND ALSO SOLVED THE ISSUES I WAS HAVING--