I'm a new customer but so far I all is well.

I have set my community phone so I can always get through the line.my Dad is safe in his apartment as I can call him every night and he always picks up the phone and is safe and sound.

I have some phone issues. The representative was absolutely fantastic. I believe the issues will be resolved soon.

Very polite and efficient!

I have a nine-digit account number with Century Link, my current provider. However, Community requires a 19-digit number. The problem may stem from so many electrical outages in the area recently. Your personnel are always courteous, but it seems that the problem of getting connected to Community Phone may never be solved.

This has been a very easy transaction, we seem to have strong phone service, and the customer service has been perfect. We're looking forward to telling our neighbors!

Called to ask questions about the business. Gentleman was very nice, friendly and helpful.

Very helpful getting the initial order placed and great support with initial billing issue. Everything arrived as promised and scheduled. Setup was easy and works fantastic.

I had some questions and the representative answered them. Cannot think of anything negative to say.

I always get polite, caring, and professional agents. They explain and take care of my issues always.

The agents were prompt in providing answers and service to deal with my concerns.

A little. too long slow on answering, on hold 6 min . too long time span

It didn’t take very long to get my question answered. They have been super so far.

It went well the first time.

Representative was very helpful

It has taken 10 months for this company to figure out what must have been several problems with my service. As far as I now know, all of those problems have been satisfactorily resolved. If that proves to be the case, I will be delighted with Community Telephone. NO SOONER HAD I POSTED THIS REVIEW WHEN MY SERVICE FAILED AGAIN. I AM WITHOUT WORDS!

The associate was very helpful and resolved my issue.

You are a greatest!

What made my experience positive was that I was actually able to connect to a live human agent, a real person, instead of to the maddening robots of other companies. While I was trying to set up my service with Community Phone, the agents were patient and helpful. I talked to 4 different ones because I experienced difficulties in getting the service going. There was only one agent who was hard to understand because of a thick accent; the other three were clear-spoken, which makes a huge difference to the customer and takes away a lot of stress while communicating. All in all, Community Phone was relief compared to other companies.

I had to cancel because I lost access to my Medical Alert system. I need this as I am 90 years old and have a great fear of falling. Sorry.