Wonderful customer service with a real person! Glad I ditched Xfinity. Much greater clarity which is really useful as my hearing is not the best anymore.

Community Phone setup was not only simple, but their response time is always excellent, any issue I had was immediately resolved (my errors). Their customer service reps are patient and knowledgeable. They note every call, so if I have to call again, every rep is fully informed of my history. Lastly, they even make housing moves effortless. Can't say enough about this company.

From my first inquiry, to the set up of my e-mail, Community Phone agents have patiently helped me with all the issues I encountered with knowledge and a friendly demeanor...resolving them in every case. I have been able to contact a person in customer service, every time, which is one of the hallmarks of a quality company. Many have resorted to AI which often results in an undesirable experience..I highly recommend Community Phone for more satisfactory encounters..

Quick response to billing inquiry. I was unable to manually change the billing due date online. So, I called a rep, who needed to get in touch with finance department. Since it was a weekend, the finance department was closed. Yet, this week, the customer service rep called and left voice message stating that billing due date had changed (as requested). The fact that Community Phone called to say they followed up with resolution of inquiry is great customer service.

Phone service disrupted, needed new SIM card. Once received rep was super patient helping to replace.

I had past issues with at&t landline service. No phone and lack of genuine support or communication. Time for a change looked at and contacted community. First of all great to talk to like someone cares. Great attitudes of everyone I talked with and explanation of their system. I primarily wanted a back up or secondary phone system like the landline I had but community phone offers even more especially on price and service. Thankyou

clear instructions

I’m very happy with community phone! The service works great for me and the customer service has always been very helpful when I have needed them.

the Rep answered all my questions and solved my problem. very customer friendly and very recomended.

Service to Korea still unavailable but help desk was responsive and forthcoming.

I have Parkinson disease and it is very difficult to use flat screen cell phones. Old type phone with W F base do connect me to my doctor, friends and extended family back.

Was told my phone was the problem not the line. New phone same problem. I'm calling it quits. Useless

The customer representative was nice, respectful & he explain everything in a way that I could understand & help me quickly Community Phone is the best Phone service ever!

Great customer service team! Very knowledgeable,friendly and solves issues in a timely manner.

Agent was available when I called with little or no wait time; and he was courteous, knowledgeable, and quickly solved my issue.

My mom is older and continued losing her cell phone or forgetting how to use it. Our conversations could easily lead to frustration since it was difficult to explain how to do things on the phone from a distance. After years of replacement phones it finally clicked: a landline!!! The company I called first forwarded me to a life alert line instead. The second company didn't even want to offer a landline even though it was on the website. This company was easy to work with. She can still use the cell phone with the landline through the App! And in the 305 with power outages during storms, she still has service!

Good company

Very friendly and helpful customer service. The Community Phone representatives were there for me and helped me solve any problems I had at the time. I sincerely appreciate their help and my Community Landline Phone has been working great. I enjoy being with Community Phone and will stay with them and would recommend their services to everyone.

Community Phone excels in customer service. It has been easy to call and reach a knowledgeable and patient professional. The choices for landline phone service without internet is somewhat limited, so finding the Community Phone option has been a relief!

The personnel could not have been more considerate and kind as we worked out some issues with my sister's phone. I highly recommend them for an elderly person, especially one in a nursing home