As a new company, there are bugs to work out in their system. I believe in being patient and supporting companies that give their customers options, which is very rare with most tech service companies these days. When you need assistance, you speak to a human, instead of an automated system, a human eager to give you the best service possible. Being honest with your customers, is also refreshing to experience, from a service provider. I will expect a resolution, in an expeditious manner, of their equipment service issues, and also a continuation of good service, and honesty in stating status, when the bugs are worked out. I really want to see this company grow, in their strengths, and to get a quick resolution of the issues plaguing them now, in their system. As for their employees, I have no complaints with their performance, as they are very professional.

Courtesy,professional,friendly, easy and good instruction. Will introduce to friend when have chance.

The problem was corrected right way. The person I spoke to understood as an 87-year-old we are not up on the new technology.

we still cannot use our voice mail or our cell phone.

It took several weeks to get the problem solved.

Your employees were able to completely fixed the problem with our phone and had been working perfectly since.

To date, every interaction with Community Phone has been positive. I have been with Community Phone for approximately one and one half years, andplan to continue with this company. I highly recommend Community Phone to anyone who might be interested in joining.

I can't rely on the timing of my phone calls.. a lot of times my phone shuts down every 30 minutes while I'm talking to someone. Also, there are times when it takes several times for me to dial a number before it will go through. And sometimes when somebody calls me and wants to leave a message on my answering machine it goes to my cell phone instead. I called and talked to one of their representatives about my problems and was told to just unplug it, wait a few minutes and plug it back in and that it should work but it still does the same thing

Blocking robo calls is great. I just wish that the community phone included extensions.

The person i spoke with was very helpful

Quick response, friendly communication.

Excellent customer support in getting my elderly Mom's phone working. It was greatly appreciated.

The rep assisted me with getting my name added to show on caller IDs.

Very patient, kind, knowledgeable and considerate. It was a doffocilt problem and they were very understanding.

Greatest service- prompt and quickly met my needs

Great company and no hassle

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Fast service, competent employees. Patient and clear with explanations. Very understanding.

The support tech agent was nice and friendly and with one call able to help me. He stayed on the line and directed me step by step of how to fix my phone issue. So glad he was so patience a great and wonderful person!

After struggling with bad service, rude reps and high prices for many years, I switched to Community Phone and got great service, responsive assistance, very low rate, equipment that is easy to set up, use and adjust if needed, and the NICEST folks to help me with any questions. I wish CP handled the other utilities - we need more companies like this one