Robby was so easy to work with. Truly a great experience.

Jay understood my issue right away and immediately gave me a direction I could take to resolve it. When I had questions during the process, he was able to answer right away and in a way I knew exactly what was being explained. I appreciate all that and also Jay's patience when I asked questions he must get many times a day. Thank you, Jay!

I have too much to say. I don't have enough room. I've had a landline since 1969. First the base was defective or just didn't work. The new base replacement works.thank you for your quick replacement. Secondly, my son says answering service would not work, must dial quick, before phone goes into another function and etc. But, still learning.

The rep talked me through information about porting my existing landline and answered all my questions. I felt confident that everything would turn out well and that I would be able to keep my existing number, which was my first priority, as well as having a number of cordless phones in my home, in different rooms. I was very pleased it worked out so well. Good customer support is becoming so hard to find these days. The instruction that came with the base unit were easy to follow.

The person I talked to was very helpful and got everything taken care of for mr

The line goes out every two months or so, and I have to troubleshoot, which is time-consuming. I had to call today and spent over 45 minutes with the chat person, who finally resolved it. I do not like that it is happening too many times. I usually go without the phone for a week or longer because I don't have the time to call or troubleshoot. This time, I went without a phone for a week and a half.

I cannot recall who I talked to But he sure knew how to guide me through the process to get the phone hooked up.

Every step was wrong. From billing to setup to porting. Every step required me following up, instead of Community Phone. I feel for you agents. What a terrible position you put them in. The weirdest thing is that I think your product might be ok. But the experience has been absolutely stressful and unnecessarily time -consuming. I don't understand. Simple training and transparency goes a long way.

Helped transfer over our old number of 61 years. Saving money and getting better service.

I like having my landline phone & extensions working again, since AT&T stopped service in my area. However, there are some quirks that may or may not be ironed out- the phone rings only once if the call is from a number not in my directory. That's OK, but it only rings 3 times on calls from friends/family even though I've set my phones to 5 rings. I can't always pick up before my answering machine. -When I go to make a call, there is a much longer pause after I dial the # and the first ring. -I received a SIM card, but no instructions for what to do with it, or what exactly it does. So I have to phone Comm Phone. However, I don't know if any other phone service will be any easier for me, so I'll just see how things progress... I will say, though, that every technician I've spoken with has been very pleasant and helpful.

Everything is good 👍

I used my cell phone when I activated the base unit , in doing so that is the number given to my community base line. I had previously and was approved to keep my land line number. I called customer service and informed them of the mix up. I now have to wait 4 to 5 business days for them to correct this issue.

Hassam was extremely helpful in educating me about their services. He answered all of my questions clearly and thoroughly. I am moving to a very rural area and wanted to keep my landline number that I have had for over 30 years. Very good customer service!

Needed help with accessing my voice mail. Got it working now.

Great technical support

very knowledgeable, helpful and a pleasure to work with

Everyone I talked to was very helpful with the switch over of service and phone number. Received the box easy to install. Went well

The transferring process was well taken care of and happened immediately. I was able to keep the same phone number. Perhaps, the wait time to get the community phone would've been shortened.

Never had issues with my phone calls. Customer service people were very nice.

Out of all the years I was with Community Phone I never had a problem with it and the installation was so easy.