No hassle. Fast response

Great customer service

I love community phone! It works well and costumer service is always helpful.

From the very beginning you have stayed in touch, informed me of what is going on, what to expect, even called to see if I had any questions. Thank you all for being such a wonderful Company. If I could I would give you a rating of 100.

I dont like the fact that we had international calling at first and without notice it was cut off second you changed our phone number and not until i called asking why we were having problems i was told about it with your company saying it was an error, this landline was put in for my elderly parents and cant have so many changes happening to there service

I was able to order the service and hardware and install it in a different State of the US. My Dad had a difficult time using a cell phone so this phone was perfect for him.

Great help to fix my problem

Easy to get started. Quick hookup and great service. Representative was very knowledgeable and helpful.

I'm only get three rings to get to the phone before it hangs up and when I dial the phone I got to be quick or it goes to a recording

Absolutely fantastic tech and customer service support

I worked with Abdul on setting up my phone. I had been trying to figure out how to turn the text to landline off. It was filling up my email and Abduel helped me turn it off. He was awesome to work with very polite and had a sense of urgency which I appreciated. I felt like a valued customer. In today's world getting treated like that is rare for me.

No one on the same page about my account or what is going on

This person listened to my questions/concerns and gave me prompt accurate answers. She was very helpful.

I do not like the lag time to when I get ring tones from the phone call coming in. Sometimes all I get is one ring and when I pick up the phone all I get is dial tone. I do not get this all the time but I suppose the person calling is impatient or they do not want to leave a message. who knows. It takes a little getting used to as when the call ends I get a honking tone instead of a dial tone. Really weird.

So far, I have received great service!

Great for anyone tired of cellphones. My elderly father who is legally blind uses Community Phone. My ONLY complaint is there is no way to prevent unauthorized people from forwarding the calls from the landline to a cellphone. We are having this security issue with a troublesome relative. Customer service is excellent and we really like the robocall prevention system.

When I telephoned to express my concerns regarding my new installation, the technician was able to identify what was causing the difficulty and immediately set up for a shipment of the necessary item. In addition, the technician took the time to explain a few other details about my new service and make me aware of new things that would be available soon. I was always treated with respect and felt very valued as a new customer. I look forward to a long association with Community Phone, and I wish the very best to all of these dedicated people who's goal it is to provide excellent, trustworthy service.

I don’t feel that the salesperson explained the system functions well. The customer service support was more informative.

Phone service help with setting up was excellent

Waiting to be contacted to resolve issue concerning phone. Good discussion with your worker. Waiting for call to resolve issue concerning voice mail issue .