My husband and I are elderly. I selected a few meals that we wanted to try. Before completing our order, I emailed them our question. For the next few days, I kept receiving a reminder email asking me to complete our order. I sent a few more emails requesting information (their own email said just hit reply if questions). All to no avail. I never took the opportunity to place an order, so I have no idea about food quality. I would not recommend this service.

I’m editing this as the company has responded. The website isn’t that user friendly for checking on credits and gift certificates as you have to enter it each time. It’s not saved in your account like Starbucks or Amazon. But I am updating this to three stars. @sendameal where does one check where the credit was applied to? I will update when I place my second order and see how it goes. If I could give them zero stars I would. I was given a gift certificate from my colleagues as I'm battling cancer and going through chemo. It was a large amount $$ in this gift. I ordered 20 meals, received 18 meals because they canceled two vegetarian meals that are discontinued and didn't deliver the meal or replacement and didn't give me a refund on the two meals that I did not receive. The only way to contact them is through email and they do not respond.

Very disappointing so far. Ordered a few meals to send to a friend returning home from a stay in the hospital. I guess I should have read more carefully, but to tell me that the $24.00 you charged for shipping takes 7-10 days? Perishable items? Unacceptable. Next time I’ll use Spoonful of Comfort or another service.

Friendly website. Good updates and timely delivery. Nice variety of delicious food.

Easy transaction, love using this service for gifts. My dad loves the food. Delivered on time!

My wife and I had some family in town before Thanksgiving. We ordered a couple of the turkey dinners with a lot of fixings on the side. Yes! It was a package deal and I didn’t have to bake any big bird. Thank you SendaMeal for the timely delivery and the well packaged shipment. The whole experience was epic, because we had very little work prepping the dinner and the cleanup was a cinch.

My mom recently entered an assisted living facility. Send A Meal has been a huge help in giving her a variety of foods to eat outside of just what’s served. The meals are easy to order and taste great! Highly recommend for others in a similar situation.

WHY ARE 50% of these reviews stating they NEVER GOT MEAL??? I WAS going to place an order but these odds are TERRIBLE. NO REPLIES from the company.... Just not good.

I ordered a gift card for a friend and it was to be emailed to her on a specific day and the email with the gift card wasn’t received. If this issue gets ironed out I will leave another review.

Happy with the delivery. It came in time and all products are fresh. Thanks you made my day!

Send a Meal was able to accommodate the delivery date of the gift I sent. The recipient said the food was tasty and will recommend to others.

This was the first time I ordered anything like this. I was purchasing to send Christmas dinner to my friend and her family. I sent the personalized holiday ham selection. Before I even placed the order, customer service was outstanding. They were very responsive to my many questions via email. They made the whole process easy and painless. I did not partake in the meal, but my friend said her family really enjoyed it. Everything was packed perfectly, delivered on time, and tasted wonderful. I will definitely use Send A Meal again!!

The meal hasn't been eaten yet but it was delivered in the time frame I was told, and with a blizzard to boot. Very happy with the service, hoping the meal is as good as it looked when I ordered.

Everything arrived to Mom and Dad at their retirement house on-time and they said it looks great. Even in a snow storm in RI. Awsome job guys. Thanks

Our friends have still not received their meals! It's been over a week. I can't comment on quality since nothing has arrived.

The meals arrived at different times but over all a good experience. Kids haven’t tried them yet but said they look good 🥰

Delivered on time, icy cold. Chicken in pastry and prime rib dish was scrumptious.

My 92-year-old Mom received her Holiday present from me today: a large assortment of meals. She still lives alone in an assisted living building in her own apartment she and my Dad shared before he passed. During this pandemic, having nutritious delicious meals all ready for her to heat up is exactly what she needs. Not only does she not need to cook, but she also does not need to depend on others to grocery shop for her. She called me and could not be more thrilled. She also loves that she received a pamphlet with all your wonderful options. She is going to your website to see what she wants to order next.

While I was charged for the meal on Dec. 1st, I did not receive a confirmation email for the order. Today (Dec 18th) is the day the meal is supposed to be delivered to provide my mom dinner on her birthday and it has still not arrived. I have had no word or email on whether it will arrive or not.

First time trying this service NOT PLEASED. Per tracking number it was delivered to the wrong state! The email verification of order had the correct address in Waldorf Maryland. Sent email yesterday no response. Sent email today since your site does not give a phone number for anything but orders. Called that and expressed my concerns. I want my money back cause no way you can get it to him by Christmas now. I will let consumers know to not use this service. I will file a claim with the credit card company if I dont get a credit timely.