
Alicia
United States | 10 June 2020Extremely disappointed in this company.Their customer service is non existence. I am a business owner and would never trest my customer this way, i would be out of business. You can not speak to anyone in customer service as they will only email you. I ordered Sunday , says it was delivered Tuesday. we went back n forth for two days of them sending tracking info ( which i have ) and them saying it was delivered. Only to find out they are now saying ( 3 days later) it wasn't delivered (after they said it was and it was not their fault) , and that I bought a voucher, not a meal? Now i have requested refund and they will not answer me back, and are nowhere to be found. Please find a different service as this one is not reliable as other reviews will attest too.

David
United States | 10 June 2020Very poor customer service and they had no follow up. I admit I made a mistake on the initial order where the address i was given for a friend was wrong. They did not ensure the package was delivered and a phone number was given for the recipient. When it was not found they were not called, no one checked on the package. They just kept trying to deliver to the same mistaken address for 3 days. Then when I found the family did not receive the package and called, they said it was there policy to bill for another shipment and product. THEY SENT A SECOND BILL to bill twice for a delivery they did not make once. So as you see the customer service was again no help and didnt even address why they billed a second time for the delivery, They do not track the package to ensure its received nor do they use the phone number if there is a problem. Its a send it and forget it thing. So if you are sending as a gift make sure you call the person receiving it and let them know to look for it... SO much for a nice surprise...

Erin M
United States | 06 June 2020We gifted this to my parents for their anniversary during the COVID-19 quarantine and they loved it! Prices are reasonable, turnaround time is quick, and the food was good.

Michelle C
United States | 06 June 2020What a wonderful service!

Brigid Flannery
United States | 06 June 2020Easy to use and great selection. A little pricey which is why I gave the site 4 and not 5 stars.

Lisa Malcore
United States | 04 June 2020Shea was great and made the ordering process smooth! I look forward to hearing more from those who received the meals.

Patricia Harmer
United States | 04 June 2020Was so pleased to find the meal that I wanted to send.

Karin Derks
United States | 03 June 2020Excellent products & service!

Jo Lynn
United States | 02 June 2020Very nice website with clear understanding of what items you will receive, what date they will be there and what the pricing for everything is. Their food is very tasty and it is a great way to be able to send my elderly mother food!

cynthia
United States | 01 June 2020replied in a timely and professional manner. provided new gift code as previous one I had was missing digits.

Julie Rakosi
United States | 01 June 2020Meals were supposed to arrive on Friday instead they did not show up

DANIEL CRAVEN
United States | 30 May 2020Sent to my cousin who is going through chemo. She said the meals were a blessing - easy to heat up and delicious. We are very happy with the selection and quick delivery too. Thank you

Dirk Neill
United States | 29 May 2020I was a little skeptical of this at first even though it was the gift certificate. However after ordering the first meal I didn't hesitate to order the second one because not only does it arrive quickly it is a nice little break as a full-time single dad.

Paul Gorman
United States | 29 May 2020Fast ,Convenient Service.

JT
United States | 27 May 2020Gift recipient tells me it was a great way to get some variety in his menu. Prep was easy and food satisfying

Brenda Thompson
United States | 27 May 2020The meal arrived already thawed. A replacement meal was sent quickly, however the people who received the meal said it was just ok tasting and they would not recommend it.

RalphGuarrieri
United States | 26 May 2020great deal, great food

Jose Villarreal
United States | 25 May 2020Great food !!!

Casey
United States | 22 May 2020Have used send a meal many times for new baby, get well, and sympathy. I have had a lot of great feedback from the recipients.

sharon
United States | 18 May 2020I sent this to my mom for mothers day and it wound up being a disaster. She got the meal and read the directions and didn't know what to do ("cook on high for 2 minutes"- in what??) She called the company asking for help on how to cook it. The woman told her to cook it in a steamer!! She did not have a steamer. She tried to rig one up. She said it came out ok, not great. On top of that she said it was not enough food (and this is a woman who eats only small meals!). Don't waste your money- there are too many good companies out there- this is not one of them.