My initial visit to the clinic was good with the receptionist helpful and who asked a member of the travel clinic staff to come out and to speak to me. Still unsure of the mechanics of the testing, I revisited wanting the testing explained in plain simple steps as the stress of getting this wrong just before hopefully going away, I could do withiout. This time a different receptionist didn't appear to be as knowledgeable and kept referring my to the website.

Everything was explained in the emails. Deliveries were also on time with great communication.

Well received and results were on time

All went very smoothly and was an easy way to pass the requirements for US entry at a cost that wasn't too ridiculous.

Professional and competent and very kind to my elderly mother 92 years

Quick, reliable service. Would definitely recommend.

Test kits arrived quickly. It was easy to link to the video call which was on time and the results came through an hour later as promised.

The lady that assisted us was extremely professional and guided us through the process and it’s timings in a way that was organised but also kind and reassuring at what was a stressful time. The kids were also reassured by her which helped with their cooperation and nerves!

Faultless experience from being able to book the time of your video call BEFORE handing money over for tests (other companies take note!) easy instructions to access video test, video test on time friendly and quick, upload of test results all super easy and certificates really quickly received. Made getting to USA and having compliant tests as straightforward as it can be

Really easy company to use. Fast delivery of antigen tests. The lady we had for the video call was fantastic, so friendly and lovely and incredibly helpful. Very good with young children also and made lots of conversation to keep the children calm and comfortable. Recommend completely.

Review conducted efficiently and politely and on time. I had to correct my birth date when the test result arrived. This was done unbelievably quickly and painlessly.

Amazing! All the staff were really friendly and helpful. I emailed beforehand with some inquiries and all the responses were quick and helpful advice. On the day the lady who did my test was very kind and made me feel at easy. I really appreciate all their kindness and feel like they really went above and beyond to be as helpful as possible with the whole process. I also received my results quicker than I expected which was an added bonus. Overall it was a very stress free, easy experience.

Everyone was lovley and helpful from day one. I emailed well ahead and enquired about the service as I was in need of additional forms to be filled for the country I was flying to. They were very clear and happy to answer all my questions and give me advice. On the day the lady doing the test was so friendly and kind, this made me feel comfortable and at ease. I paid for same day test results which says results by midnight and I got mine well before at about 3pm.

Feast, efficient, poite and safe

Excellent from start to finish. Fit to fly video test.

Always outstanding!! Efficient, helpful and really lovely. This is my third time now and everybody is really great, I’ve never been delayed and results come through way ahead of time.

Efficient testing service - started on time, no faff, took 5 mins to do the tests, and results arrived well within the 2 hours after I submitted the photo with the results.

Very efficient and helpful. I kept having network connection issues and they were wonderful rescheduling my appoint with the video Dr. so that I would have my results in time for travel. Wonderful service.

Very efficient and simple once we had arrived. Booking wasn’t straightforward. Tried to confirm what was required by the US but the support service didn’t know the answer and said we should find out for ourselves. Not helpful

Quick and competent