Great staff and customer service. Great performance pc, depending on what sort of pc you get of course. Staff is always ready to help.

Really superb! The PC was very meticulously packaged and the delivery was amazing. The customer service is unreal. These guys are really keen to support their customers. They’ve been very responsive before and during the delivery, answering my questions promptly and professionally. I was surprised that even 7 months after purchasing the PC, I reached out with a query and got a response almost instantly. I really can’t recommend them enough. You won’t regret if you buy your next PC from them.

I recently bought a computer from Vibox and have gotta say their customer service is brilliant; they usually replied to my emails within the hour and were very helpful, especially Henri, the guy who was helping me out, which put my mind at ease, as I am usually wary of problems arising when purchasing off the internet and not being able to get assistance so it was great knowing that Vibox are very efficient with responding to your concerns & queries. Product is great, everything as described, works well with no problems

Hi, I was having trouble working with my computer and spoke to a customer service representative, Will, who was very helpful and knowledgeable to guide me through the process of upgrading my pc and sent me all the information on how to install and complete the installation. Fantastic experience and service, thank you.

My Vibox gaming computer is excellent and I have thoroughly enjoyed using it. Unfortunately I had a mishap with the headphone jack socket which got broke. I contacted Vibox customer service and they came back to me straight away and expedited a new part to me. Within a couple of days the repair was completed. The person handling my case was Zac, so Thanks Zac.

des machines de qualités tres mediocres que l'on ne peut pas améliorer des escrocs...

Bonjour , j’avais commander mon pc il est arriver etc mais depuis son arriver je galère a installer Windows est ce que je pourrais avoir de l’aide de vite part Merci .

Had a issue with my PC contacted customer service who wad very helpful and all up and running within a day. Would highly recommend

Amazing team and support! We wanted to upgrade the performance of the Vibox PC we purchased. The team (and Solomon) advised us all the way of the key components and the spec aligned with our budget! Shared their YouTube tutorials of how to install and offered further support if we needed it! Amazing and thank you so much!

Bonjour, J'ai commander un PC le 06 décembre 2024 pour le noël de ma fille. Aucun port USB ne fonctionne, ça commence mal !!!!! Le PC REPART au bout de 3 semaines, car aucun numéro pour joindre VIBOX !!!!!!!! je réceptionne de nouveaux le PC et la c'est la STUPEFACTION ........... PLUS AUCUNE DONNEE + PLUS DE WINDOWS 11 !!!!!! PLUS RIEN SUR LE PC je n'en vois pas le bout de cette affaire. Nous le 05/02/2025 est mon problème n'est toujours pas résolu.

J’ai commandé un PC gaming chez Vibox et je suis entièrement satisfait de mon achat. Le PC est arrivé bien emballé et prêt à l’emploi. L’assemblage est soigné, les composants sont de qualité et les performances sont au rendez-vous. Le service clent est également très réactif et professionnel, répondant rapidement aux questions et offrant un excellent suivi. Je recommande vivement à tous ceux qui recherchent un PC gaming fiable et performant ! Mon fils est vraiment content !

Had a few complications with my order, but the customer service at Vibox was absolutely top-notch! They went above and beyond to help, and I couldn’t be happier with the support I received. Huge shoutout to Aron for his patience and assistance—truly excellent service. If you’re looking for a new gaming PC build, I’d definitely recommend Vibox!

I’ve been using my Vibox PC for over a year now, and I couldn’t be happier with its performance. The system runs flawlessly, and the build quality is top-notch. What truly sets Vibox apart is their incredible customer service. I recently had an unfortunate accident where a panel slipped from my hand (just 5 cm!) and shattered completely. Even though it was my mistake, Arron and the Vibox team went above and beyond by sending me a free replacement. That level of support is rare these days, and I genuinely appreciate it. I highly recommend Vibox to anyone looking for a reliable PC and exceptional customer service. Thanks again to Arron and the team!

Purchased a PC from these guys and have had no issues beyond a small one during initial set up. Customer service was quick to help with this issue. More recently they were able to pull up the old purchase data for me when I asked for it.

Bought a present for Xmas and couldn’t be happier with choosing these guys! Had an issue during setup (I’d skipped a step) and in a panic sent an email, got a response within a day with everything I needed and they answered my follow up questions quickly and comprehensively. We’re super happy with the PC itself, it looks amazing and does everything we need it to (I’m glad I spent so long researching before buying!) and since getting up and running we haven’t had any issues even though it’s been used for hours nearly every day. We’ll be back next year for upgrades!

True customer service! I purchased a PC a year ago for my son which developed a problem a year down the line. Vbox have been utterly fantastic in helping with suggestions of things to try ourselves to fix it and when all failed were happy to take the PC back and repair it. We have been kept updated every step of the way and the communication has been polite and helpful. With so many companies today happy to take your money and send you on your way, Vbox is providing real customer service and after sales support. I wouldn't hesitate to recommend Vibox and Aaron for all their help and support.

Fantastic company, After sales service is second to none. Purchasing my computer from them over four years ago, they are still offering free and excellent advice / recommendations. Their knowledge is outstanding, emailing out "how to" videos on how items are changed or bios altered. I highly recommend this company to my colleagues, friends and the whole world. Well done, you are all a credit to the company.

Fantastic customer service. I clearly bought the wrong product for my son's needs. Arron was brilliant, efficient and the VIBOX returns policy/ warranty is second to none. Genuinely really impressed and hope if you read this, you use it to move forward and purchase something from them - good guys deserve success!

I recently had an issue with my pc, as I'm rather new to Pc's and had no prior experience I thought it'd be best to email Vibox, and I thoroughly believe it was the best decision yet! They were incredibly quick with responses, were extremely helpful with sending resources in order to help me solve the issue at hand, and have been amazing to communicate with. I must give a special mention to the Vibox employees, Will and Dylan for being the one's to respond to my inquiry, giving me easy-to-follow guides on how to fix the issue and for being great at communicating which helped minimise alot of stress. Thank you Vibox for being an incredibly helpful, friendly, and understanding company. Would definitely recommend to friends and family.

Took seconds for the phone to answer. Upon awnsering in a professional way I explained my situation to him and we worked though a couple trouble shooting tasks regarding a noise coming from my pc. Had it back to normal after a few min. Very professional, great customer service, easy to understand for someone like myself that don't know much about Pcs. Would highly recommend if you have trouble to give them a call direct. Thank you for a great experience. Kind Regards Jon