I would just like to say what a great experience I had with Guardian Interlock . The person who helped me Melissa Aldas, was so nice and made my call so easy for me from beginning to end. It is a little stressful going through all the steps in this difficult situation I have found myself in. Melissa was so helpful and nice to me from the moment I spoke with her. She made everything so easy and told me everything I needed to know. She also answered a question I had and was so quick to email me right away. Thank you Again !

Melissa was really nice over the phone and explains everything that you would want to know

Lady Julia was very very helpful answered all my questions no issues, was very cheerful and assisted me with making my appointment flawlessly. The company so far has made a great first impression on me through her.

I called to schedule an appointment through Towanda. She was very kind and informative So far I am very pleased. Thank you Towanda

Tawanda was very helpful

The rolling retest does not give me enough time to find a place to pull over and respond. I keep getting "abort" messages. This feature is very dangerous and could lead to serious accidents. I have to take back roads to get around because traveling on the highway is too dangerous.

Very positive, encouraging & personable rapport.

They were very helpfull and friendly

Don't even go to any other interlock service, they're the best

Carolina was very friendly and helpful, I felt like she was personally invested in making sure I would have everything I needed to be authorized before my appointment.

So I shopped around for a few days for the best "deal" on interlock devices. And by "deal" I mean that I was looking for a combination of customer service, speed of install, equipment warranty/reliability, and of course...cost. Guardian was the 4th provider I contacted, and the search stopped there. Melissa at Guardian was so helpful, courteous, and did so with a very pleasant, upbeat demeanor that I found refreshing. I actually called 3 other services first because of how they were listed on Google, but I'm happy that I didn't go with the first few. I'm very pleased with my decision to use Guardian, and will recommend anyone else the same.

need to get thing done contact them

Hassle free service with no judgement. Christopher Holiman answered all of my questions and got me set up and ready to go with no hassles. I only wish the install location provided the same excellent customer service that Chris did!

I had the most wonderful experience with Walter. He has an outstanding customer Service. He provided all the information that I request plus some. What a delightful employee Guardian Interlock have with Walter LaSoo. If I was his boss...I will give him salary increase. It will be will deserved. COMGRATULATIONS, WALTER!

It was the best experience, the stigma of being a DUII person , the agent took the time to listen to my situation and accommodated my needs!

They were fantastic and getting me an appointment when I needed one can't say enough good things

Stehpanie was very courteous, honest and helpful.

Melissa gave me excellent customer service - prompt, got me an appointment quickly, and found discounts for me. All around terrific!

The Guardian Alcohol Interlock device was installed on my Honda GB250cc motorbike for 6 months in 2016-2017. Every 3-4 weeks, my vehicle's battery would die because the Interlock saps a small charge from the battery even when idle, turned off, detached from the interlock, i.e. always. At the end of the 6 months, I had spent about $450 on new batteries, charging and labour costs and had been really frustrated with not having a vehicle for most of that 6 months due to the battery dying. I would call Guardian every 3-4 weeks when this would happen, and they would swear to me that it couldn't possibly be the interlock as the interlock has, and i quote, 'never caused any issues ever in its entire history'. I found this assertion particularly hilarious after looking at customer reviews (like this one) online concerning their product. I took the bike to a Honda service centre and they tested the bike and found that the Interlock in fact did take out a small but constant charge from the battery which would most certainly be causing the battery to die. All in all, if you have a motorbike or a small engine car and are in the process of looking for an Interlock provider, I would certainly recommend steering clear of Guardian. Save yourself a giant headache and look elsewhere. Ahh it feels good to vent.. As per Guardian's reply below, I've spent almost $2000 on your device with installs, calibrations, etc. over the las 6 months, and you're questioning whether or not I am even a customer of yours? I am already in email correspondence with you guys. Keep up, buddy.

It was awesome