Guardian Interlock

US
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4.00
Based on 729 Reviews

5

66.67%

4

9.19%

3

3.29%

2

3.84%

1

17.01%
About Guardian Interlock

Guardian Interlock provides ignition interlock systems (also known as "blow and go" or "car breathalzyer" for people who need or want them after a DUI/DWI arrest. We provide high quality services and devices to make the process of installing and using an interlock as easy as possible.

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Joshua
United States | 20 September 2016

Look gentleman & ladies, it's really truly very simple it's not rocket science. Think of the money this cost on top of the money we spend on bills, family, or its just pocket change to you, either way it's not worth risking your life nor the lives of other plane and simple neither does the money being wasted there's ubers now if your going to waste money and be safe.so with all that being said if your going to drink then don't drive

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Estela
United States | 20 September 2016

The assistance was excellent very professional great service thanks😃

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Silviano
United States | 11 September 2016

All my questions were answered and we were set up in a very quick time!

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Crystal
United States | 08 September 2016

She was amazing with an upbeat great personality. She understood my needs and especially what I wa going through and had no probably being patient and and explaining information to me. The process was long but I am very confident in her ability and what she was doing. She was great and put my mind at ease.

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Glen
United States | 06 September 2016

Very helpful and informative Tawana !

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Joshua
United States | 03 September 2016

Great Agent!

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Jacob
United States | 03 September 2016

I've been looking for a company to install my interlock system for four months now. Finally find you guys in Flagstaff Arizona. The tech said it wasn't going to be a problem. That he had installed on many hybrids. One hour into the installation he said it wasn't compatible. Very frustrating. I can't carry out my responsibility and get my license back due to having a good car.

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Gregory George
United States | 01 September 2016

Felicia is awesome, she is very knowledgeable and helpful. She also pushed and encouraged me when everything seemed like a dead end with motor vehicle , and I would have given up if it wasn't for her. I wish more people were like her, and I consider her as a great friend!!!

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E. James
United States | 01 September 2016

After taking over 5 hrs for installation, when I was told max of 2 hrs, the guy working there told me opposite information from the DMV. Training and proper informing is needed. Had me watch the video on how to operate in a very loud, crowded lobby and video gave inaccurate info on how device works.

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Ashley
United States | 01 September 2016

Melissa was a great rep and went above and beyond to help me and was prompt at calling me back when I needed time to figure things out, I was going trough a lot and at the time she was able to take most of that stress off of me and make this as easy and simple as possible for me I enjoyed how help full and how great she did at answering all my questions and how nice she was when I may have been irritated not at her of course but from the company I had to deal with for an interlock place before her, I honestly went with guardian out of all place just because my customer service was amazing even for the fact I was able to find cheaper rates, I didn't care because I knew that with guardian I would be taken care of just with how well Melissa did her job. I work in customer service and I answer phone for a living and to tell you the truth if I could be a rep. like Melissa I would be an outstanding one. Seriously this woman is incredible at her job and not only does it show she takes pride in her work but also you can tell she really cares about her customers and their experiences. Best customer service I think I have ever experienced and Melissa is a great asset to your company and I hope that you guys can see how wonderful she really is and that you absolutely have and amazing employee!!!

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Phillip
United States | 30 August 2016

Felicia was a delight to talk with over the phone. She was thorough , highly informative and reduced my anxiety about the Interlock Systems Install. Her quick deliberations were extremely efficient and aligned me with an immediate appt to have the Sister Company Interlock Systems installed. Truly, Philip Lugo

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Gail
United States | 30 August 2016

After writing a horrible review concerning the service that I received on the installation of an interlock device, I was immediately contacted by the Area Manager, who apologized for the poor service indicating that the shop I had been to was in need of further training. He authorized a refund for the full amount that I had paid and I received the check within a few days. Obviously, Guardian has great people working for them; so the lack of understanding the equipment lies solely with the contracted technician.

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Jon
United States | 30 August 2016

Filled out online info, got a call in minutes, found a shop to install my interlock. Very efficient.

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John
United States | 28 August 2016

I was taken for a fool, I would recamend someone else that dosnt lie to their customers. You got me, In now responcable to pay 90$ to remove.

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Anthony
United States | 27 August 2016

Usually when u call people and tell them to call u back in a hour they don't. I wanted to check some other prices around town and when I was finished she was calling right in the time frame. And now I'm signed up for Monday.

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Michael
United States | 25 August 2016

Felicia was absolutely wonderful in helping me establish my appointment for installation. She made a relaxed friendly environment it an otherwise awkward situation. Thank you Felicia! M ;)>

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Rick
United States | 24 August 2016

Very helpful

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Eric
United States | 24 August 2016

Very helpful

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Charles
United States | 22 August 2016

Answered all my questions. Very patient and very helpful

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Kay
United States | 20 August 2016

Great company and amazing customer service!! Lydia walked me through everything and explained what I need to do, things I need to bring with me, and was very patient with me throughout the entire phone call! Sweet woman!!

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