Took a bit longer than previous times but still a great product. I was previously intolerant to yeast so gave that up when I started to feel bloated/sick. But after doing another test it was gluten this time among other things, and now bloating gone and much better. I recommend these test always!

I used this company a few years ago to attempt to solve why I have psoriasis. Having seen them start up a Instagram page reminded me to let people know about my experience. I spent over 100 pounds buying a kit and the results came back. Intolerance to gluten, dairy, alcohol, various fruit and vegetable. A lifestyle I would find almost impossible to maintain. I then shared my information with a psoriasis facebook group who quickly laughed and said these tests have no scientific backing. Then I went to the website and sure enough, in their own fineprint they even admit it themselves. I have since done a genuine gluten intolerence test and I am not intolerant. This company is essentially providing a lie and hoping you wont read the terms and conditions before you pay them.

The intolerance test confirmed my suspicions particularly with white wines, bread and citrus fruit. I was a bit confused because I could eat white bread and some others with no real issues, but not some mixed grain bread, so I knew it wasn’t gluten or wheat. Turned out to be barley. Sending off the hair sample to be tested was very straight forward and the turnaround was just a few weeks. Excellent service Would recommend others doing the test if for no other reason than to confirm and narrow down suspicions.

I previously took an intolerance test which confirmed my suspicions about certain foods and deficiencies. So I thought I’d take a allergy test too. I had felt more and more poorly over the last couple of years. I’m 38 and was experiencing hair loss, night sweats (to the point of having to shower in the night), headaches, acne and very painful and heavy menstrual cycles. I was told it was a natural process of getting older. Peri-menopause. I wanted to rule out foods first though. I had fallen ill around 8 years ago and thought it was from soy but I was told it was a virus. So I started eating soy again. I seemed ok but over the years just felt awful, mostly around ovulation and leading up to and during my periods. After the test showed that I was allergic to soy I cut it out straight away. I can honestly say that my symptoms cleared up within about 2 weeks. My skin cleared after 4 weeks. The doctors told me it was just adult acne. That’s been going on for 7 years!!! I have NO night sweats anymore, even while hormonal. In fact no real hormone issues at all. My hair is getting better. Growing back. I feel great. All thanks to this test. I would highly recommend it to anyone who has little niggles or issues just to rule stuff out. Mine is only a mild allergy but was still ruining my body and life. Don’t waste time doing an elimination diet. Find out what the issues are and get rid of them.

I have struggled with cystic acne for atleast 10 years. Since they arrived, they have never gone away. I have tried countless things and elimination diets to solve this, with no answers. I thought this test would help me find the answer of something I may be sensitive to that would be causing my condition. I got my results back and was surprised by a few things it said I had a reaction to. I emailed them with questions and they were very helpful in helping me understand what I should do next. That was 6 months ago. Since then I have hard-core eliminated many of those problem-items on my results, for atleast 1 month. … Nothing. No difference in breakouts, nor did I notice any other aspects of my health improve. It feels like these results don't share any correlation with my body at all. I’m sorry I wouldn’t recommend this test.

Sehr schlechter Service...Es wird auf der Website von 10 Werktagen gesprochen bis zum Erhalt der Ergebnisse oder Du buchst noch die Fastlane und erhälst die Ergebnisse innerhalb von 48 Stunden. Worüber jedoch nicht geschrieben wird, sind die 5-20 Werktage, die der Test braucht, um nach England zu kommen. Ich habe am 15.6.2021 versendet und heute am 08.07.2021 trotz Fastlane noch keine Ergebnisse und der Chat sagt mir immer wieder das Gleiche und hilft nicht.

Absolutely garbage set of results, didn't detect any of the allergies or intolerances I know for a fact I have (eg, grass pollen) and have previously been tested for. They gave very high results for foods I know I don't have any problems with. When I contacted them asking if they maybe sent me someone else's results they fobbed me of with a pretty generic email. So I can only assume its a scam as the results made no sense at all. Do yourself a favour and pay the extra for a York test, my Mrs used them and they were spot on.

I recently did a hair test for 800 allergies/intolerance. The test did not highlight any of the intolerances I have, not one item was correct. I queried this and was advised the test is not based on any medical data so this company is giving out false information and could cause a person to have an acute reaction as the test isn't valid. Trying to get a refund, please don't waste your money !

This is a scam. My result showed I was sensitive to egg whites which I wasn't and that I had no reaction to crab which was the only thing I was allergic to. And they have a 90 day policy which says if you don't complain within 90 days you accept the result. I kept asking for my test before the 90 days deadline but they kept delaying their response until the 90th day.

'food intolerance testing' is exactly the same as that other bogus phenomenon 'detoxing'. As the Advertising Standards Authority states on its website "The ASA has previously investigated claims about hair analysis and bioresonance techniques used in food intolerance testing and found there was insufficient evidence to support them." There is no doubt some people have allergic reactions to certain foods. However, if that is the case, then get tested by a proper SCIENTIST after being referred to them by your GP. Don't - just don't waste a penny on these kinds of so called tests.

They are extremely rude on the phone and they don't want to help you with anything. They never send me an e mail and the guy on the phone told me that he can't help me.i had paid so much money to hear this answer! It's not recommended at all! They are not professionals Also, he picked up to phone saying just "Yes?" I felt like I had called a friend or something

Ask your doctor before you pay for this test. I had to post my blood samples on cardboard and they had my blood samples sitting for more than 3 months. Then when I asked for a refund (twice), they hastily gave me a fake report. It said I'm not allergic to crabs but I'm definitely allergic to it. And the report said I'm allergic to egg white but I have been eating egg whites with no issues. 60% discounts still left me losing $150. Plus it did not help me find out what's triggering my hay fever. This service was recommended to me by a not smart person. I shouldn't have listened and I should have asked my doctor first. :(

This is a horrible company! Website says results within a week, and full money back guarantee if unsatisfied. Its been 3 and a half months, I have still not received any results. I've contacted the company numerous times. Finally asked for a refund for both tests, I hadn't bothered with the blood test, as I wanted to see results from hair test 1st. They so far won't give me a refund, but now magically saying they've found my results. Still haven't sent them tho. I honestly just want my money back, and doesn't look promising. I feel like this company is just a scam.

Absolute pile of poo. My results showed as blank page. No way to contact by phone. Email takes weeks to reply. Bought 4 tests for whole family Complete waste of money. Do not buy !!!! My order number 35336

This company is a scam. They won't answer your emails. I ended up splashing all over their social media just to get a bull**it response. No refund as yet. DO NOT BUY

I'm so annoyed with this company. Ordered a test Sept 20, sent back the test, no results, chased them, they'd no idea where my order was never mind the results. Got a new test, sent it back, no results again, chased, they had no idea again. Asked for refund Feb 21, still asking since 3 months. Only ever got useless generic repetitive answers, no help at all. I gave the order details over 11 times, I've lost count. I just got more generic mails asking for my order details again, infuriating. When I chase them on FB messenger, I just get another 'someone will get back to you in 24/48 hours' answer. They won't let me message them now, nice. After posting 2 bad online reviews I got a mail saying 'Thank you for ordering your test' I didn't order a test at that time, I'd been asking for a refund for 3 months. Another great client service example there, so personal. The worst customer service I've experienced. Be warned. REPLY TO THEIR REPLY So the reply from the company is no surprise, twisting my words and making out they're trying to help.They have live chat but you only get the generic answers there too. REPLY TO THEIR REPLY So the reply from the company is no surprise, twisting my words and making out they are trying to help. After I'd given my order information from Sept SEVERAL times, all I kept getting was either 'you'll be contacted in 24/48 hours' or another generic mail asking for my order details AGAIN. When I provided the order number yet again on this review, I got a standard email 'You've placed an order for a test, please wait for your test'. That message was sent this week AFTER I've been asking for a refund since February (it's now May). All they'd done is take my order number and sent another test. I just wanted a refund. Final update - I got my refund finally. It only took over 3 months of asking and 8 months after the original order and 2 bad online reviews. They took the paypal fee out of the refund, not sure why (a sting in the tail maybe?) but I got the majority of my money back. They asked me to amend/remove my reviews, so I've amended both slightly to reduce them but still show the real story. I don't like posting bad reviews, if I'd had a better experience I wouldn't have had to post them in the first place. A real pity I had to post 2 bad online reviews and chase for over 3 months just to get my money back.

Would give no stars if possible. Purchased the pet intolerance test as my pet has allergies and we were hoping to figure out what it was. Sent away some of his hair and the results came back with things that weren’t stated on the list of things they would be testing for, it came back with intolerances to Earl Grey tea, chamomile tea and green tea. I contacted customer service live chat on two occasions and was told that somebody would be in contact to explain the results. Waited and still nothing so contacted live chat again today to be told they’ve done the wrong test and it was a human one and that I need to resend a sample as it has been discarded. Very disappointed.

I really regret not reading the reviews here before I placed my order. It’s been over a week now and still no kit from them. I have emailed them twice and no response m, I should of known this was a scam When I didn’t received an email confirming the item had been dispatched.

I have never in my life had such bad service from a company. I do think this company is either a scam or a complete shambles. I sent back my bloods over a month ago. I have been chasing an answer through email and the pop up on the website. I have been told that they do not have my bloods, and they must have been lost in the post and I had to wait a month for them to send me another blood sample kit incase they turned up. Then I was told that they did have my bloods and there was a technical problem and someone would get back to me. Obviously they didn't. I have wasted so much time on this. Now going to try and get my money back but don't hold any hope of that. I am deeply disappointed. Do not use this company.

IT’S A SCAM! DO NOT USE THIS COMPANY! I have sent my hair sample and have been waiting over a month... I contacted the “live chat” 3 times with promises of having my results within a few days, of course they never came. They just take your money hoping you forget about it. I bet they don’t even have a “lab” it’s all fake! AVOID!