Altra Federal Credit Union

US
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4.00
Based on 360 Reviews

5

67.22%

4

4.17%

3

4.72%

2

3.61%

1

20.28%
About Altra Federal Credit Union

At Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience. Together, we can make wonderful things happen.

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Stacey Luokkanen
United States | 15 July 2021

I had an excellent experience opening my account with Altra. I would recommend them to anyone!

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george
United States | 10 July 2021

This is a great bank with the best service with their clients.

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Kenneth Jarman
United States | 09 July 2021

Altra rocks !!! Enough said !!!

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Scott K.
United States | 07 July 2021

I just opened my account yesterday, so I didn't know what to expect. As soon as I came in the door I was greeted and offered help by a teller. He helped me with some fast money management, paying off a few loans etc. He then referred me to another representative who opened my new accounts and transferred my current credit card to a new card with a better interest rate. I've never had such a helpful experience at a bank before. I definitely recommend Altra.

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Dorie Bell
United States | 07 July 2021

Using the drive up ATM at Altra was quick and easy. I was able to pick what denominations that I wanted my cash dispensed.

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Molly Lightner
United States | 30 June 2021

Sorry,I’ve been under the weather and can’t remember much about this so unable to answer this question as still recouperatingT Whaterver is working ok and I ask my grandson if I get confused about using my account for Anything especially with my I-pad.Thank you!

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Customer
United States | 26 June 2021

Dave Kroger has been Phenomenal everytime I reach out to him. I honestly couldn’t imagine how great it is to work with someone through a bank as I’ve done with him. This will be the bank I use for everything in the foreseeable future!!!! Anyone who needs someone who gets stuff done quicker than you could imagine this guy is someone you ask for!

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NM
United States | 23 June 2021

App works well. Best rates. Great service. Low fees. Long term customer. Please keep doing what you're doing with the member owned ".org" philosophy and less a heavy sales-focused debt-encouraging organization like the competition. Thank you!

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Stacy
United States | 22 June 2021

Ben Haines is awersome.

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Debra LaPointe
United States | 18 June 2021

I've used Altra several times and the transactions have been seamless!!

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Debbie Reynolds
United States | 11 June 2021

Love Altra and their amazing staff. Great and seamless process.

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Sharon Newberry
United States | 09 June 2021

My one comment is that there are times on weekends I may need some assistance....ie. locking myself out of my account. I'd like to see a Saturday that you're open or hsve an automated way to unlock an account without waiting till Monday. Thanks

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Jason P.
United States | 06 June 2021

great service

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Florine Ware
United States | 06 June 2021

I appreciated the efficiency and quick friendly response.

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Terri Dimitri
United States | 28 May 2021

I had an opportunity to work with Kaitlin at Altra recently to obtain a loan for a new automobile. She was knowledgeable, courteous and very professional in every interaction I had with her. She made the entire process seem easy and it was seamless. She even took the time to follow-up with me to ensure I was aware of the status of my application and the next steps. She really went above and beyond to ensure I was supported throughout the entire process. If I could give Kaitlin 10 stars, I would.

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KATHY C
United States | 20 May 2021

Just bought a new vehicle and Tori made the experience so easy. She was informative and professional. And has great customer service qualities. And got it all done in less than a day

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Ronald Voigt
United States | 14 May 2021

Overall, I've explained I enjoy the locations of the offices, and prompt service offered.

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Jean Michel
United States | 05 May 2021

No problems, all was quick and easy. The gal was more than helpful. I left there with no doubt about anything.

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Alyssa Betz
United States | 30 April 2021

If anyone needs banking help, regardless if it is opening an account, advice on improving your credit, or taking out a loan, I highly recommend Altra. I have never had a bad experience at Altra. I work primarily with Anne Sprehn, who now works at the La Crescent, MN branch. She is a rock star and a genuinely good-hearted person. I highly reccomend working with her. She has helped me with my bank accounts, improving my credit, and now getting a loan for a more reliable vehichle.

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Brien Magers
United States | 29 April 2021

I really enjoy all my experiences when dealing with Ultra bank on 155. Nohemi makes everything seem easy.

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