It has been great. Knows what his doing, fast. Thank you.

Christopher was excellent, knew exactly what to do and how and he took time to make sure all was working well again.

Top notch, customer service!!!!!!!! When it comes to any service provider or company if you have great customer service, you have a long life customer.

Very satisfying. Very efficient know right away what to do.

Christopher was super helpful in getting me squared away with my account!

The experience was great because of the promptness in receiving an answer that I had to a question that I posed to platform support.

Very quick response and very helpful.

Complicado, caro , grafica poco visual, el ingeniero se ha lucido

Joseph is awesome. Super knowledgeable and helpful. Helped me resolve my issue quickly.

Buenas plataforma con servicios básico gratuitos. Empecé con ella en el año 2011 y hasta ahora la sigo usando para mi day trading. Me gustaría algo de más claridad en las comisiones por overnight y comisiones de entrada y salida algo más bajas para los micro futuros

I emailed ninjatrader support and was met with Fast, efficient and very effective Tech support from Erick and Manfred. Erick took the time to fix all my issues with remote log in and explained everything that was asked. I was extremely appreciative. Cannot praise enough. Thanks guys. Danny

Great service! Resolved my issue lickitysplit…

I had complete information back related to my recent account, configuration, platforms, connections with other brokers charts and processes to set up my account for the first time. additionally, in Spanish help me a lot

Maria C was outstanding. She knew exactly what the issue was and within a few minutes had me up and running with Apex. I would ask for her personally if I ever experienced another issue.

Sono 6 mesi che utilizzo Ninja trader in simulazione, la piattaforma funziona molto bene, per la prima volta ho contattato oggi il servizio tecnico, mi sono meravigliato dalla velocitá é qualitá del supporto che mi hanno dato. La facilitá dell'utilizzo e versatilitá della piattaforma e´esagerata, si puó modificare a tuo piacimiento, grande

the tech support Kimberly logged onto my pc and performed the necessary job to download Ninjatrader 8 to do the job using different Prop Funding acc'ts very humble / polite in showing / asking what i as a customer needed THX Kimberly

Excelente atendimento e prontidão, clareza em explicar o que está acontecendo e corrigir o problema. O que me faz sentir segura em operar a plataforma da Ninja Trader. Desde já agradeço Angela

Erick was extremely patient. He was helpful and knowledgeable and was able to figure out what needed to be done to get me back up and running as quickly as possible. He is a real credit to the NinjaTrader company!

Adrian did a great job repairing the damage I had done to my NT8 platform. He stuck to it to make sure I would be able safely resume trading. Thank you JW

Agent was prompt, polite and his explanation was exemplary.