Je confirme, réservation d' hôtel a las Vegas annulée sans avertir, argent encaissée, impossible de les contacter ( site turc ) grande arnaque

I booked a room at a Hampton by Hilton via the Gala Hotels website but when I turned up HbH told me they had a cancellation on file so I had to pay again for the same room! I've complained to Gala but now they're bombarding me with 'Confirmation of your complaint' emails - over 300 in the last 48 hours!

Ne réservé jamais avec galahotel arrivé a destination la réservation a été annulé faute de paiement de leurs parts donc on a du payé une chambre le triple du prix , Grosse arnaque, .

Samme dårlige oplevelse som en del andre anmeldere. To hoteller aflyst (også 18/12-18) af galahotels. Ingen reaktion på mine forskellige henvendelser, bortset fra et enkelt standardsvar - lige som enkelte her på siden kun har fået standardsvar. Umuligt at ringe dem op. Forstemmende og utroligt, at galahotels.com kan eksistere og tjene penge på en virksomhed, der ganske enkelt er kriminel: de stjæler jo folks penge! At man åbenbart må se sig selv som naiv, når man anvender en mellemhandler. Jeg advarer altså alvorligt mod at bruge dem!

Je me rajoute à la longue liste des déçus. Pour ma part c'était juste une nuit à Bilbao, le 6 janvier 2019. Je me demande comment ils peuvent toujours exercer et arnaquer en toute impunité....une honte

i was cheated by gala hotels like the above customers. do not trust gala...!!!!! i'm trying to contact them through phone , email , through cases on their websites but no answer!!!! they debited the accommodation amount from my account but when i arrived at the hotel they didn't have any reservation with my name and i paid again the hotel in order to take a room!!!i was trying to contact gala but no answer!! i have the proof between ajax hotel and leonardo travel!!! ajax send them that they dont have any reservation with this booking most properly beacause gala didnt pay the hotel for the reservation or they cancel the reservation who knows....!!!! in the email leonardo travel asking ajax hotel if they have reservation in the name of georgiou and the hotel answer no and leonardo travel didnt make any action!!!

Sadly, Gala Hotels did the same to us. We had booked a hotel in Vienna for our whole family. Of course we paid it normally. After what I heard about Gala hotel I contacted the hotel and replied that they were seeing my reservation on their system but they were canceled. In my question who made the cancellation did not give me any more information. I have necessarily re-booked the hotel more expensive this time from the hotel's official website and contacted my bank for a refund of my money. I'm very nervous with them. Can you recommend reliable websites to make my future bookings please?

złodzieje, nie kupujcie tutaj hoteli. Okradli z karty gotówkę kilka razy za jedną rezerwację i nie było pokoju po przybyciu na miejsce. Oszukali tak kilka par z mojego wyjazdu. odradzam i próbuję odzyskać pieniądze razem z moimi znajomymi!!!!

They cancelled my reservation without me knowing and I cannot reach Gala Hotels- This is a scam website DO NOT BOOK

Bonjour je viens d'être victime du site galahotels j'ai payé 607€ pour un séjour à Marrakech avec deux enfants en bas âge, arrivé le soir à l'hôtel celui ci est annulé par galahotels... J'ai des difficultés à me reloger .. Je vais contacter l'ambassade de Turquie , la gendarmerie du net , Google afin de signaler ce site de référencement, et les associations de consommateurs. C'est une escroquerie d'ampleur mondiale CAS-338808-R5T9W9

Complete fraud. As similar people have stated, I made my reservation, showed up at the hotel and they informed me that gala hotels cancelled my reservation a few weeks after the reservation was made. As with others, they did not refund my money. I have tried contacting customer service without satisfaction. Would not recommend booking through here to anyone. The reason their prices beat everyone else's is because they are not a real company actually making bookings

Fup firma. Vi bestilte 4 overnatninger på The Emerald Cove Hotel, Koh Chang igennem Gala Hotels. Pengene trukket fra vores konto den 4.12. og reservation modtaget. Da vi ankommer til hotellet den 12.2.2019 kan hotellet vise os en mail, hvor GalaHotels har annulleret reservationen. Vi forsøgte at ringe galahotels op på samtlige opgivne telefonnumre på deres hjemmeside. Ingen fungerede. Vi skrev mails - men fik ikke svar. Hotellet havde et værelse tilbage - men til den dobbelte pris af den vi allerede en gang har betalt til galahotels. Et firma der bevidst snyder sine kunder.........

Hiermit möchte ich noch einmal alle, die vorhaben etwas über dieses Portal zu buchen, warnen: das Portal betrügt seine Kunden!!! Es geht nicht nur ums Geld, sondern um Vertrauen, schönen Urlaub, Entspannung und Spaß. Und auch ums Geld; wir alle arbeiten sehr schwer dafür. Meine Reklamation, die ich an das Portal absetzen konnte, wurde aus der Historie gelöscht. Das Geld habe ich Gott und meiner Mastercard-Gesellschaft sei Dank, nach 3 Monaten wieder zurück bekommen. Finger weg von dieser "Seite"!!!

FRAUD!!!! I made a reservation with GALAHOTELS for Starfish Las Palmas from 28/01 to 05/02/2019. The money was taken from my accopunt 2 days later from reservation. I got to Varadero to know that my booking had been cancelled on the 18/12...I was never infromed and my money is still not refunded. I will procceed to justice if they continue to reply to me with an automatic reply... VERY BAD!!!

I booked a hotel room at RIO Las Vegas over Christmas. Arrived at the hotel, I got the information that GalaHotel has canceled the booking. So I had to pay a high price for the stay. Contacting Galahotels is not possible until today. My complaint was not processed and I have not been refunded any money. So I paid twice for a room. I'm going to file a lawsuit against the company for fraud, and have a lawyer friendly in Istanbul fix the case.

hello, and I was cheated by galahotels. good people, let's make more complaints! I'll file right now. we can get our money back!

I got also cheated by booking, receiving a confirmation and on arrival the room was already cancelled by somebody unknown? The Hotel's receptionist ask for double the price. What makes me wonder is that this fraud is ongoing since September 2018. Nobody seems willing to stop that business. Hundreds of travelers arrive at hotel and either got no room or have to pay lots of money? Where is the safety, competence and excellence of all the involved partners left? I'm just wondering? The Dupe

I've also been scammed by Gala Hotels. They take your money and make the booking through an intermediary hotelbeds.com but they never forward payment to Hotel Beds who then cancel the reservation. I have reported them to the National Fraud and Cyber Crime Reporting Centre who take reports on behalf of the UK police. But they tell me I am the only person who has logged a complaint against this company. They will act if they receive a number of complaints but for now my report is just logged for information. *** So please if anyone in the uk has been scammed by Gala Hotels, Leonardo Travel or Vanilla Tours (they are all the same co.) please report them to actionfraud.police.uk. ***

In December 2018 I booked a hotel in Berlin, which I had booked appr. 1 year ago and where everything went ok. This time though, the money was deducted from my credit card immediately and also immediately the hotel booking was cancelled by Gala hotels. Numerous emails did not get any reply - except the standard sentence, that my case was being proceeded! I contacted my credit card company, had to write a detailed report and send all the screenshots I (fortunately) had taken and 1,5 months later the money was refunded. Still no apology by Gala hotels, so I will NEVER use them again and do NOT recommend this booking site at all (unless you want to lose money!)

Never ever ever book with galahotels. They are a a SCAM. I wish I had of read these comments before I booked with them. Myself and my boyfriend booked 5 days in Rome for €237. Got to the hotel we booked with for them to tell us we had no reservations there. The money was taken from our account yet our names were nowhere on their system. They dug deeper into this and seen that our reservation had been cancelled through our agency (galahotels) the day after we paid. So they took the money, made the reservation then cancelled it and took all our money. So it ruined our trip. They have a list of phone numbers to call on their site, not one of them works, when you go to their site to write a message to them it doesn’t send every time it says “there’s been an issue”. The whole thing is fake! PLEASE DONT EVER USE THIS SITE!! Myself and my boyfriend live in Spain and from anyone we’ve spoke to their unsure of wether or not we will get our money bank from the banks here. We might have to go through the police To be refunded as there’s no way of getting it back from galahotels!