Kevin and Mark were excellent packers and project managers. So organised, super fast and efficient and both very helpful and all round great people! Couldn’t have been more comfortable with them managing our shipment. Helen was a brilliant support and could troubleshoot with ease every single query or quandary I presented her with and was lovely and just genuinely helpful and fun to deal with. Charlotte was very organised and helpful and incredibly responsive and organised. While our goods only departed yesterday, assuming it arrives ok, we are extremely happy with the PSS service and fantastic team members who we have dealt with. Thank you! Claire and Jason

Very polite men .we’re very careful handling my property ,took their time and didn’t rush anything I would highly recommend them

Graham was efficient and professional.

Great service!

The guys were really polite, friendly and very professional. We were extremely happy with the service we received.

Efficient, very helpful staff, great support throughout process.

Great customer service! Always there to help with any questions along the way. Phone lines are clear - not sitting waiting or going through multiple phone menus.

Initially everything in the beginning seemed to be fine communication wise and on the day of packing/removal. The only thing that went wrong was they accidently broke our marble parasol base. I appreciated the honesty so said I would not put in a claim for this as it seemed fixable with some gorilla glue. They had to pack my belongings onto 2 vans as the container was delayed. I put all this down to minor things that went wrong. However when my belongings arrived, there were a number of damages. This includes my PC, TV, garden sofa, garden table, sonos speaker, 3x clear plastic boxes, miele hoover, and 2 office desks heavily and deeply scratched and chipped. On the evening of our belongings being delivered we realised 1 glass side table was missing and my sons collectible toys. We had taken out insurance at their advice. We contacted PSS and their insurance and its been a battle. Over one month of sending evidence in pictures/videos and they want to offer us less than the insurance sum we paid. They are trying to get out of paying us and refuse to accept any responsibility for the missing/stolen items. The insurance refuses to offer anything towards the LG TV and sonos speaker as they claim these are internal electrical faults. Eventhough these worked perfectly fine prior to moving. The way our belongings were packed when they arrived was shocking. No wonder our much loved items had been damaged. No respect or regard for our belongings.

Everyone I have been in contact with has been great. Packers were excellent !

Everything was very quick, easy and professional.

Service so far has been great, everyone I have spoken to has been very helpful

Organized a day for boxes to be delivered to my home, waited in all day, and no boxes arrived. Called several times requesting call back from the person managing my move, did not get a call back. Eventually got hold of the person who offered an insulting £15 discount for an entire day of my time that was wasted by them, when I am organizing a move to Australia. Very poor communication, organisation and customer care.

They are very professional, I did all my shipment documents here in Australia but things were smooth. I'm just waiting for my boxes to arrive. Hope it's delivered with in time period...

Excellent customer service

My wife, children and I are moving to the UAE. The service with PSS from start to finish has been exceptional. The process has ran smoothly from obtaining a quotation to the furniture collection. Great bunch of lads who collected & packed the furniture and a special should out to Craig & Aron! All the best lads

John and his team were highly recommended to us and we are so grateful that they were. Moving from one country to another is a scary process but this company have made this move so easy. From the initial contact with John (who has been fantastic at keeping us informed, answering our questions and concerns and giving fantastic advice) the process has been very smooth and he and his team have made what we thought would be a very stressful experience a very simple one. We were allocated Helen Griffin as our personal move manager who has been brilliant! She is always just a phone call away and has been by our side every step of the way and will be until our belongings are in our new home in South Africa. The packers (Sean, Billy and Trevor) were absolutely brilliant as well. A very experienced, respectful and professional team. Would absolutely recommend this company and wouldn’t use anyone else - would give 10 stars if that was an option!

Customer service is good, labor of delivery to home is also good, but the delivery took too long time

We were able to speak to real people on the phone , we had a real time map showing the transit of our contents , good delivery to our storage facility. Their UK storage options are very pricey, check first regarding your insurance for your contents, we were caught out due to the lack of information from our Australian partners.

A huge thank you to all of you at PSS , from the day of initial contact asking for quotes , to the packing , everyone has been so helpful and reassuring. Everyone , whether you have emailed, phoned , visited or messaged , you have amazing You made everything as easy as it possibly could be for us and no matter what ridiculous question I asked, sometimes on repeat :D , you were all so friendly , quick to reply and still professional. The packers too , cannot be faulted. What a fabulous crew they are I cannot sing their praises enough. What a team you are, be proud of yourselves From the bottom of our hearts thank you for everything.

Deceietful in pricing and sending times- Beware, they take items from you and increase prices. Increased price 20 percent told items would be sent in a 7-12 day timeline , two weeks late they haven't even left England No communication at all after payment. Other than to ask for more money. Use Seven Seas instead, much better , honest and communicative service.