Easy to use on line booking. Previous details saved if you have booked before saves you typing in everything again.

easy to do and i had to rectify something which was easy to do and without a fuss which i am very grateful for.

The online system asked lots of relevant questions, so I knew that the quote was realistic. The accompanying information meant that I know what I am covered for. The "missed connection" cover is very relevant to my trip; it is something I don't thin k I have enjoyed before.

It was quick and no trouble to do also more than happy with the price for two people

It was so easy to use

Easy to use and great value.

I purchased a travel insurance policy the other day and was charged twice for it. When I rang the next day they said they'd only taken one payment . I rang twice and both times was told only one payment was taken. I got in touch with my bank who confirmed 2 payments had been taken and they gave me the times. I sent an email with a copy of my statement and they quickly found the other payment. I got a refund the next day. It was just worrying.

Would have been 5 star if it hadn’t have been for the suggestion that mature people with a few minor problems are, under the best possible option offered by your questionnaire just about able to walk unaided. My wife and I are both 76 we have a few minor problems my wife attends the gym 3 times and I attend the gym 8 times a week yet your questionnaire dose not ask anything about our physical ability it just seams to assume that because we are mature with a few minor problems that we are decrepit.

Easy to deal with

Easy to access website. Straight forward questions and quick decision.

Easy to process necessary information.

Glad we could speak to a lady rather then doing it all online

Highly recommend this company

As a returning customer was quite straight forward just needed to question a free things . Will say I have been lucky enough not to use you policy’s so far so can not comment if I had to make a claim X

Straight forward.

I took out insurance last year with you, so all my information was already done, made it so easy to do online, check information, choose level of insurance and pay, all done, then print off.

Helpful person on phone

Good easy service

After spending a great deal of time trying to obtain holiday insurance whilst on a surgical waiting list I eventually contacted good to go. I found their staff to be knowledgeable, helpful and polite. They were able to arrange insurance that suits my requirements and I can now look forward to a holiday in the sun knowing that I have full cover. Thank you.

The lady I spoke to was very nice helpful knowledgeable & even though I think prices for me were expensive for a 10 day holiday . I think the offer though not the cheapest seemed the best . I think the lady was called if I heard correctly “ Happiness “