Nested

WeWork, 3 Waterhouse Square, EC1N 2SW, London, GB
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5.00
Based on 859 Reviews

5

90.69%

4

5.36%

3

1.05%

2

0.58%

1

2.33%
About Nested

Estate agents you'll actually like, with technology you'll seriously love. Learn more about the modern agent on our site or by calling 020 3858 0695

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libby w
United Kingdom | 30 April 2018

Couldn't recommend Nested enough. A friend suggested them to me when I was having trouble selling through my traditional agent, and I'm so glad she did. Nested have been utterly brilliant from the first conversations with Anup, through to Andy and Francis with the sale and then Bonnie with conveyancing. They have repeatedly gone above and beyond to help in what has been a rather tricky sale process, and I cannot thank the team enough for everything they've done to help. The communication has been great throughout and they've really put me at ease with their seemingly effortless handling of every situation thrown at us (although I'm certain that a hell of a lot of hard work was going on in the background!). I wouldn't hesitate to recommend them to anyone - Nested are offering a challenge to the traditional way of doing things and I think they deserve huge accolades for their commitment to customer service. Thanks again to all involved. Libby

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JDC
United Kingdom | 22 April 2018

Thanks to Nested and their amazing team we have successfully completed our flat sale without a hitch, and with exemplary, professional, yet friendly and approachable service throughout.  We had tried conventional agents without success but once we made the decision to go with Nested everything changed. The unique concept and guaranteed amount gave us a safety net and meant we didn’t have to worry about the flat not selling for months, or falling through, as we knew we would have that to fall back on if needed. From the moment we were introduced to Anup, our initial contact, (who answered countless questions patiently and efficiently at all hours, visited the property, took us through all the guaranteed amount details and easy-to-understand contract) through to completion it has been such a stress-free and smooth experience. The level of customer service and communication was superb. At each point a dedicated expert was assigned to us. When it came to selling the property, Josh was absolutely brilliant and lined up many viewings, dealt with prospective buyers, got us a number of offers which he negotiated superbly, meaning we ended up receiving over the expected very fair and accurate estimated sale price. We didn’t need to draw down the Guaranteed amount in the end but when we enquired about it, it would have been easily available, which was reassuring. Once Josh had sold the property, Bonnie took over through until the completion. She was fantastic in liaising with us and the buyers, both sets of solicitors and the management company of the property itself. She made such a difference to the process that that service alone made Nested such a breath of fresh air. We were unsure at first about not using our own solicitor but we received an excellent service from Jenna at Moore Blatch from the Nested Panel, who working alongside Bonnie were both completely on top of all of the details and helped keep things moving as speedily as possible.  The team at Nested offer a unique and much-needed service that we have not experienced elsewhere. Everyone we encountered there was a pleasure to deal with. You are made to feel like they genuinely care and have your best interests at heart, and we developed a real sense of trust in the whole team. What they offer - and present - is exactly what you receive, but with even better than expected service. They have definitely earned - and deserve - their very reasonable fee! We would recommend Nested without hesitation, we are so glad we chose them, and would certainly use them again in the future.

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Oz
Saudi Arabia | 17 April 2018

My property was above the 1 million pound limit Nested currently have on their dealings, but Elliot still went out of his way to guide me and provide valuable market insight. They have an system by which they analyse the local market within half a mile of my property, and he very kindly provided me with various stats related to recent sales, price drops, time it took to sell, and the top 3 agents in my area, who technically at some point probably are competitors of Nested, yet they still went out of their way to help me. I am beyond impressed with the level of customer service I have been provided, and cannot express the disappointment I feel for not having been able to engage in business with Nested at this point in time. But I will absolutely 100% be using them in the future and definitely recommending them to all who come my way. As an entrepreneur myself, nothing is more valuable than excellent customer service, and the way Elliot went above and beyond the call of duty has left me more than impressed.

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paul sampson
United Kingdom | 11 April 2018

Very pleased with the service I received from Nested, our buyer pulled out at the last minute but Nested were true to their word and gave us our guaranteed amount. This meant that we were still able to continue with our onward purchase. Lovely helpful staff and I thoroughly recommend them. Paul

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Mrs K
United Kingdom | 07 April 2018

Nested is a brilliant new way to sell your home... After my chain fall through 3 times I was on the verge of giving up however I decided to swap Estate Agents and list with Nested. From the start the team have been friendly, attentive and helpful. Andy and Francis have been brilliant. Francis kept me fully updated and managed to arrange over 10 viewings in less than 2 weeks. An offer was made after 3 weeks. Francis worked hard to ensure the best possible price for my house and the initial offer was increased by £12,000. The way Nested sell properties meant I could relax and leave all the hard work to the team. Having a guaranteed price agreed at the start meant I was able to negotiate on my purchase with the knowledge that I would not face the let down of a collapsed chain. I would definitely use Nested again and will recommend to friends and family.

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Henrik S
Finland | 05 April 2018

Just sold my house with Nested and could not be happier. The process was smooth and swift. Nested delivered on time and whenever I had a question the communication was clear, efficient and always without delay. Nested gets the job done and will go the extra mile, highly recommended!

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Jessica Meek
United Kingdom | 27 March 2018

Experienced an excellent level of service with NESTED; they have been responsive & helpful and really helped drive the process along.

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nina dhendsa
United Kingdom | 23 March 2018

After trying the traditional route and getting nowhere I contacted Nested who found a buyer within a week or so of advertising my property. Whilst there were a few issues in my sale I had constant updates and I knew that Nested were doing everything to make my sale happen quickly. I did not need to draw down on the guarantee but it was comforting to know that the funds were there should I have needed them. I would like to thank Aaron, Alice and not forgetting Susan. I would definitely recommend them and would not hesitate to contact them again.

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Natalie
United Kingdom | 22 March 2018

Nested were very professional and helpful throughout a tricky situation with the vendors. When things went a bit pear shaped (through no fault of theirs) Nested went above and beyond to rectify the situation and were polite, courteous, and understanding through it all. Particular shout outs to Tom and Freddie who truly exceeded their remit to ensure the sale and transfer went as smoothly as possible.

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Polly Gregory
United Kingdom | 12 March 2018

The Nested service has been brilliant and without it, it would not have been possible for us to buy our next home at auction. Nested worked quickly and did everything they promised to do! I would use them again.

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Tamsin Laber
United Kingdom | 08 March 2018

We have just bought and sold under the Nested model and we are very happy with our experience. As we were buying a New Build, we needed the funds very quickly. Nested were exactly what we needed. Alice, our contact was very efficient and came to visit us to talk through our house and explain the Nested model. The photos taken were professional and by far better than other Estate Agents also selling houses in our road. Nested found us two offers within two weeks and we accepted one of the offers very close to our asking price (the other was a full asking price but they were not proceedable) as we wanted to proceed quickly. The sale of the house went well and the 'loan' for the money meant we were able to buy our New Build house of our dreams. Thank you Nested - we are recommending you to everyone we know!

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Ben Nathan
United Kingdom | 07 March 2018

What can I say about this brilliant, industry altering property-tech company that hasn't already been said ?! I have bought and sold homes for 15 years now and I can honestly say I have never felt so genuinely cared about by an estate agent as I have done with Nested. From day one I felt valued and respected, when they came to value the property they were open, honest and frank about the market, managing our expectations whilst reassuring us that they could achieve what was a very competitive and fair sale price for us within the 90 day period or else we could draw down the Nested guarantee at that point. We had already been on the market for three months by this point with only a couple of low offers and could see that the north London market was stagnating and even falling. We were in some financial strife and the fear of having to make further price reductions or not being able to sell at all was real and pretty scary! Nested took all that fear and stress and worry away by guaranteeing us a fair price for our apartment - 96% of the estimated sale price minus fees at day 90. For us this was a wonderful safety net that allowed us to plan for the near future and look for our next home. We were however in the unusual position of having a buyer through another agency and had just agreed a higher offer which was now acceptable to us. I won't lie, at this point in this uncertain market we wanted to have our cake and eat it, and so we tentatively proprosed the idea of running with this offer whilst keeping the Nested guarantee should it fall through. We were pleasantly surprised to hear that Nested were fully on board with this proposal and would split the fees with the other agency so we would not lose out ourselves. It just proved to us how forward thinking, flexible and customer driven they are. Nested are prepared to go above and beyond to give their clients and customers the best possible experience and their positive can-do attitude is refreshing and should be commended. I'm happy to say the deal came good and we sold just outside the 90 days but Nested had kept their promise and made the funds available for us to draw down at day 90. As we were close to exchange we decided to hold off. It all worked out well and I would have no hesitation in using Nested again to sell my properties in the future and will certainly be recommending them to friends and family. What other estate agency sends you cards and luxury chocolates at christmas? Or offers to give you the keys to one of their other properties for FREE to ensure you can complete on a certain day?!! Nested are one of a kind, they allow you to break free from the shackles of a flawed system and fly away! Many thanks to Bob, Alex and the rest of the Nested team, Ben Story, Dartmouth Park. NW5

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Andrew Lancaster
United Kingdom | 07 March 2018

We were really happy with the service. Tom was genuine, helpful and professional, we even got presents!

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Stephanie hunt
United Kingdom | 06 March 2018

Nested have made buying for the first time a much less daunting process! My boyfriend and I saw a property we liked in December and decided to book a viewing straight away, we were met at the property by Alice who immediately put us at ease and after having been warned about estate agents and they’re usual tricks of trying to sell sell sell, I can honestly say hand on heart that from the moment we met Alice we could tell she was just simply genuine honest and straight with us! After having the offer accepted and starting the process of solictors etc Alice handed us over to Bonnie a Conveyencing Progressor at nested (but that didn’t mean that Alice wasn’t still at the end of the phone or an email whenever we needed her). Where do I start with Bonnie! I feel like over the past few months I’ve spoken to Bonnie more than anyone else in my life! But she has always been so lovely warm and helpful and nothing was ever too much or stupid question with her! She has done everything in her power to get the sale moving a quickly as possible and her tricks worked! We have now exchanged to complete next week and we couldn’t be happier! I could write for hours about the excellent service nested have provided us with but I don’t want to go on too much, but Bonnie and Alice have been 100% there for us replying to emails returning phone calls, chasing things up their end, keeping us in the loop and they have no idea how much it’s meant to us! Just incredible! We’ve been recommending nested to everyone. The kindest thing of all was on the day of exchange after much stress from further up the chain once all was done and dusted I came to my phone and I had 2 of the most lovely voicemails... one from Alice and one from Bonnie, both congratulating us. They were both so genuinely happy for my boyfriend and I and it was so lovely to hear! Thank you Alice and Bonnie for making first time buying a pleasure! I’ll actually kind of miss you guys lol!

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Andy
United Kingdom | 28 February 2018

Nested have been a breath of fresh air to work with. From start to finish the team have been friendly, attentive and helpful. I found the sale guarantee concept a little tricky to get my head around at first, but Anup, Joshua and Frazer took the time to explain it in simple terms. Nested do cost a little more, but with that comes the assurance that your onward purchase is safe no matter what, and the added bonus of having true professionals on hand should you need them. As they say - You get what you pay for. I would definitely recommend Nested for anyone with an onward chain, the guarantee takes all of the stress out of selling your property and gives you added confidence dealing with pushy buyers threatening to pull out. Nested is a great new concept, executed brilliantly.

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Jess Millwood
United Kingdom | 23 February 2018

The Nested team of Fraser and Alex who sold our house are just fantastic. I really cannot fault them. Thanks to Nested we are happily settled in our dream house. I would never use a 'normal' estate agent again, they just can't offer what Nested can, which is the opportunity to be a chain free buyer even before you've had an offer. We were burnt previously and lost out on the house we wanted but once we found Nested it all came together. As always there were some teething problems, but Fraser worked tirelessly to make sure everything was sorted out. Amazing customer service and all round lovely people.

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Diarmuid
United Kingdom | 19 February 2018

Honest, accurate and trustworthy. The company does exactly as it says on the tin. It allowed us the flexibility to get our dream house while sorting out our difficult sale. The country should adopt this technique as it is a win situation for all involved. Amazing service and will always use nested in the future.

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Neil
United Kingdom | 15 February 2018

Absolutely amazing experience with Nested. From the valuation to the service to the professionalism of individuals. Always responsive, they helped make our dream onward purchase a reality. So refreshing to find an entrepreneurial company doing what it says on the tin without a catch. Fees completely transparent and in my view reasonable. Thoroughly recommend.

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Tim Magnus
United Kingdom | 14 February 2018

We had been trying to sell our property for around 7 months with various buyers along the way. After waiting 4 months for our vendors to find a property, the day after our chain finally completed, our buyer’s buyer pulled out. Myself and my wife were both devastated. The vendors of the house we were looking to buy put their house back on the market days later as we were no longer in a position to proceed. A Facebook advert grabbed my attention for Nested. A company that guarantees to buy your house, this seems great, but what is the catch. My wife says that this is too good to be true, but I thought let’s see what happens. Friends had been in touch with them in a difference area so I did a bit of background research on them and I submitted my details online. I received a call the following day from their client on boarding team. We discussed my situation and the urgent nature of this. A couple of days later I got a call from Andy at Nested (who would become our Relationship Manager) who provided the estimated valuation of our house. A couple of days later we had a confirmed market price. This price was exactly the same as our agreed previous sale price. We then signed with Nested and were immediately back in a procedable position and now with no chain underneath us. Our offer on the house above was then reaccepted and we felt so much relief. All this in the space of 7 days! The fees are more expensive than your standard agent (especially when you receive any offer above the guarantee price), however we certainly felt this was reasonable and worth it for the position it put us in without the stress about the chain underneath falling part. We have now finally sold our house to a buyer that Nested found. The guarantee was available right until the end of the sales process if required . Throughout the selling process, nothing was too much trouble for them. Nested did everything you would expect of a normal estate agent and more. Nested go out of their way to resolve issues as they present themselves. Andy was an amazing relationship manager and deserves a lot of praise for his dedication, regular updates and reassurances to us and abilities to get things done. It is a rare experience to come across a company like this when you feel they are truly there to help you. I would 100% recommend anyone to get in touch with Nested when looking to sell their property.

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Nick
United Kingdom | 07 February 2018

We received a brilliant service from Nested. Having experienced 9 months of problems and false starts with online and traditional agents we opted for the certainty provided by the Nested offer. All of the team members I dealt with (St John, Anup, Rebekah, Henry and Freddie) were prompt, communicative and helpful which made a massive difference when there were slight bumps in the road. We used the Nested 'draw down' function and moved in 2 months ahead of the property sale actually completing which meant we weren't delayed or risked losing out on a property we loved. The solicitors recommended (Angela Neale at Comptons) were also great and fully understood the processes and what was required. Given the uncertainty and disappointments we'd experienced before the whole Nested experience was a game changer for us, especially in such an uncertain market. I have no intention of moving house again any time soon but I would happily recommend to friends & family that they consider using Nested's services.

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