Used it when traveling. Unblocked the hotel Internet and streamed movies.

Could not connect

Simple app to use. I wish it was cheapre

it was okay but didn't use it much after I left germany. it was nice to stream us content which are blocked there

These guys on support were great. They had lots of patience since I don't know too much about computers. THey helped me connect with wire gard and had no complaints. Also helped me get my phone connected so it was always secure.

Stayed connected with my phone and laptop while in China.

GoTrusted has major issues with Android phones such as those using the latest OS. When trying to use it in my Google Pixel 5A, it literally crashes it. Also, when connecting with my new HP laptop to some locations, a quick IP address verification shows that a “Paris” location is actually a Lisbon location. This is a problem if I intended to connect to a French TV channel - and not a Portuguese one. Stability is also not always the best.

I have already written to you, twice now and the last time cancelling, as your system loses connection after about 10 - 15 minutes on average and as I tend mainly to watch sports it is a real pain to keep having to go back to the beginning and start again. Also when I try to watch programmes on the BBC from England they tell me that I cannot watch from my address. Consequently all the reasons that I wanted a VPN have stopped being useful on GoTrusted, hence my cancellation. I am still awaiting return of my money as you were clearly instructed well in advance NOT to renew for another 6 months.

You didn't reply my questions.

Constantly drops the tunnel. App even when updated will close the tunnel minutes into a streamed show or movie, over and over. I will be trying a different service.

IP previously provided for working in China did not work. Emailed to Gotrusted to ask for support but no one answered. emailed three times without any feedback. So I simply asked for termination of subscription.

GoTrusted is a reliable service. I have been using it for years and I have never had to contact customer service for any reason. Very easy to set up in all devices. Stable connection at all times. Clear instructions in the website, after signing in. Highly recommended.

Not only bad very disappointing.

I havent been able to access the vpn for mths!

Sometimes is difficult to access the VPN. The problem can last days.

Quick to reply for support, program app has always been excellent too use,

Works fine in the US, really no problem. In China I believe that they sometimes regularly interrupt hotel wifi connections in order to "throw off" users of vpns. I haven't yet tried other vpns, so I don't know if they will survive this, but GT didn't. Also since I have been considering switching, I notice that a number of alternatives offer advantages such as explicit no-log policies, and (most important when traveling), a kill switch to prevent data leaking when interruptions do occur. I don't see those listed on GT's website as features. So GT has worked fine for me in normal domestic usage, but once we start traveling again I'm going to try some alternatives.

I have been using your vpn for past 10 years why suddenly disconnected

Good service but too expansive

in china dropped in and out all the time